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Wholesale Domestic Bathrooms Reviews

4.1 Rating 713 Reviews

73 %

of reviewers recommend Wholesale Domestic Bathrooms

Company Reviews

4.1

Based on 713 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

About Wholesale Domestic Bathrooms:

In 1963, Wholesale Domestic Bathrooms opened the doors of its showroom for the first time and set about providing the people of Britain with an unparalleled choice of bathroom products at the best value prices.

Recognised by many as Scotland’s largest & favourite bathroom retailer, it is our mission to build upon this excellent reputation by delivering first class products & service at all times.

Visit Website

Phone:

0344 809 4249

Email:

customerservices@wholesaledomestic.com

Location:

50 Montrose Avenue, Hillington Park, Glasgow
G52 4LA

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product arrived damaged good customer service and it's all down to courier service as had this happen before. Bit of a wait for a replacement but overall I defiantly would use you again. Great product”

Posted 2 years ago

Good afternoon Stuart, Thank you for your review. Glad to hear that you were happy with the service and the product! Sorry that you had issues with products arriving damaged. We are taking on board all customer feedback and are working with our service partners to minimise the risk of damaged goods. Kind regards, WDB

Posted 2 years ago

“Wall panels I ordered arrived damaged but girls in customer service rectified and had replacements sent the next day. I would say it's just the nature of these items as could see then easily damaged when handled or during delivery.”

Posted 2 years ago

“Had to return base of toilet as it was cracked. No prob returning it. Good and efficient service”

Posted 2 years ago

Good afternoon, Thank you for your review! Sorry to hear that your toilet was damaged - however, I am glad we could resolve this efficiently for you. We hope your bathroom renovations have gone well :) Kind regards, WDB

Posted 2 years ago

“The items I ordered for my new shower and wall panels were all very good, however the instructions were contradicting for the base of the shower tray, one wanted 11mm base the other had 18mm minimum. Also the delivery of some items was not very good, first the wall panels were damaged on the corners, and even the replacements were broken but I managed to use them, Wholesale Domestic were very good to send replacements, but would not recommend their delivery company.”

Posted 2 years ago

“Staff friendly and helpful, products reasonably priced. Bit of a pain that you pay in one building but have to go to other building for pick up, especially as road outside collection area is very rough with nails lying about to puncture your tyres!”

Posted 2 years ago

Good afternoon. I'm really sorry about the collection area. We attempted to get this renovated recently, however there was a mix up that ended with the roads worse than ever. It's one of our earliest priorities to get the road fit for purpose. Thanks for getting in touch about this, we certainly appreciate the feedback.

Posted 2 years ago

“Great product and price, looks amazing installed, one part broken in delivery replaced no problem. Many thanks.”

Posted 2 years ago

Hi John. I'm pleased to hear you had a good experience. Hopefully next time we will hit that 5 star service! See you soon

Posted 2 years ago

“I bought some bathroom cabinets and bath panels which were found to be excellent quality and value for money. They arrived well packed and protected. The tall bathroom furniture was pre-assembled and quite sturdy. The white gloss finish was flawless. The customer service desk is good at answering or returning calls promptly. They’re generally good at sending the order confirmation and invoice but could do better with communication when there’s a hiccup (e.g. providing a confirmation email on the agreed corrective action or status). Regarding the courier, it’s frustrating that they don’t provide confirmation of the delivery slot but just randomly turn up when least expected. Overall, I will order from them again.”

Posted 2 years ago

Hi Andy. Really appreciate the feedback, can't thank you enough for taking the time to let us know about your experience. We are working hard with our couriers to develop better communications so hopefully for future orders you are much better informed!

Posted 2 years ago

“Once again Wholesale Domestic looked after me. Good value for money & excellent service. Thanks.”

Posted 2 years ago

Thanks for letting us know Gordon, appreciate the feedback. Hopefully next time we can offer a 5 star service! Kind regards

Posted 2 years ago

“Found showroom staff very helpful. Having to go to a different site was easy but store end appeared to be in a bit of a turmoil. If this has been sorted should be a better outcome.”

Posted 2 years ago

“Really pleased with my purchase would have been perfect if I had the delivery day in advance, luckily the driver called me and came back later when I came home”

Posted 2 years ago

“Had no problems all good thanks.”

Posted 2 years ago

“Good service”

Posted 2 years ago

“Good price for bathroom stuff, had to return and exchange some products due to needing different sizes but that was all fine as we hadn’t opened any of those packages. The only Dow point is on our shower the plastic holders on the shower are weak and one has broke. All still works fine, just impacts the movement of the shower height.”

Posted 2 years ago

“Service in store on the day we ordered I couldn’t fault it and our orders were delivered on time. However on receipt of these orders on different days, goods were badly damaged. After receiving damaged goods a second time I decided to collect the goods my self from the collection store. Goods were fine. I think your delivery company/ drivers have a lot to answer for. Wholesale domestic dealt very quickly with replacements of damaged goods. Just a pity they were damaged in transit.”

Posted 2 years ago

“Purchased traditional taps. Good choice.”

Posted 2 years ago

“Large showroom and great selection to choose from, Large selection of different styles. Good quality.”

Posted 2 years ago

“Yeah, dey ite”

Posted 2 years ago

“Great service and replaced damaged items straight away, maybe only advice would be to tell the delivery company u use to be more careful with the panels”

Posted 2 years ago

“The sales department at Hillington is good, not pushy. Knew what they were talking about and gave good advice. We were supplied with a bathroom article that had been opened up before we received it and various pieces removed thus rendering it unusable. The fitter spotted this on the day of fitting. It appeared to have been a returned item that had just been put back into stock. This should have been checked. People in warehouse sorted it out well but the problem shouldn't have arisen and caused us a long car trip to get the replacement. This would have been a 5-star review but going in at 4 stars.”

Posted 2 years ago

“Staff were helpful and informed and dealt with queries I had quickly, I thought delivery could have been quicker but it wasn't too bad”

Posted 2 years ago

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Wholesale Domestic Bathrooms is rated 4.1 based on 713 reviews