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Raffle Tickets 4U Reviews

4.7 Rating 1,446 Reviews

95 %

of reviewers recommend Raffle Tickets 4U

Company Reviews

4.7

Based on 1,446 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

07884484445

Email:

support@raffletickets4u.co.uk

Location:

Whitehill Publishing Ltd, Canterbury Innovation Centre, University Road, Canterbury
Canterbury
CT2 7FG

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Raffle Tickets 4U 5 star review on 19th November 2021

Raffle Tickets 4U 5 star review on 10th June 2021

Raffle Tickets 4U 5 star review on 28th June 2017

Raffle Tickets 4U 5 star review on 6th June 2017

Kimberley Mountford

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process of ordering the tickets was straightforward. However, the delivery cost was a complete rip-off. Apparently, because I live on an Island, the delivery cost is much more expensive! FOA....UK islands get Royal Mail postal services at exactly the same price as mainland postal costs. Charging such a huge excess delivery cost is outrageous..... especially as the buyer doesn't know how much you are charging for delivery until after they have spent ages creating the order and filling in all required information.”

Posted 1 month ago

“I have still not received this order, mostly due to dpd, waiting to find out where or when I might get the delivery or pick up”

Posted 11 months ago

Dear Ms Robinson Can you call us with your order number so that we can chase DPD for you? Kind regards Mike The Support Team

Posted 11 months ago

“I paid for the premium 3 working day option. They arrived on the 5th day …”

Posted 1 year ago

“Not giving enough options to set gaps and font size etc. For over 10 years I have been using you and have been able to just copy my previous year's tickets with just a few changes. Not any more. This is a very backward step for your business. Other clubs have said the same.”

Posted 1 year ago

Dear Mr Swift We are sorry that you are not happy order. You mention that you have been ordering from us for over 10 years but we can only find one order from you. As you can see from our reviews most customers have said that our software is easy to use. Please call us again if you have any further problems and we will be more than willing to help. The support team

Posted 1 year ago

“Still waiting for tickets to arrive due to problems with DHL.”

Posted 1 year ago

Dear Katherine An email was sent to you the day the tickets left instructing you that the tickets will be arriving the next working day but according to DHL they tried delivering on the next working day but no one was there to sign for the delivery. We understand that you now have your tickets and wish you all the success with your raffle. The Support Team

Posted 1 year ago

“I asked for amendments on the tickets but sadly they were still printed with all the prizes on which we needed to be removed. thanks”

Posted 2 years ago

“Raffle Tickets themselves are brilliant and worked really well; however I am really disappointed with the delivery time. I paid a ridiculous cost to have an express delivery within 3 days and yet the tickets didn't arrive until a week later. The tickets turned out really well, but I am unsure whether or not to use this service again with the time delivery taking so long, yet postal costs being extortionate.”

Posted 4 years ago

We are sorry that your tickets were late. Can you please call us on 01794 340 100 so that we can look into the matter. R4U Support Team

Posted 4 years ago

“Expensive delivery and very slow even on re print order. Tickets were good quality though . Ordering wasnt easy i have to say im not sure i would use again sadly .”

Posted 4 years ago

“As is often the case, your service has been let down by your carriers. I spoke to them on Friday when they delivered, telling them where to leave the parcel. When I got home yesterday evening, I found it on top of a secure container where they were told to leave it, it was NOT inside it. Consequently parcel was left unsecured and outside in tghe wet. Not happy if this is what your carriers do. I have a video of the driver and conversation. This needs following up please. Not sure if I will use you again if this is the kind of delivery service you use.”

Posted 4 years ago

Dear Mr Smethers We apologize for the problem with your tickets. We use DHL who whilst being one of the biggest carriers are also generally very good. I am sorry that in this instance that you had problems. We will call you to arrange a reprint of any damaged tickets. Raffle Tickets 4U Support Team

Posted 4 years ago

“Ridiculously expensive, and very slow. Standard 10 working day dispatch time and then have to allow another 3 days for delivery!! Paid an extra 43.20 for faster dispatch time, so spent over £100 in total for 2,000 tickets to raise money for Marie Curie and they wouldn't offer me a discount code either.”

Posted 5 years ago

“The tickets themselves were fine. Your courier, worse than useless! Paid for earky delivery, were late. Tracking showed them out do delivery, but suspect they weren’t!! No matter how good the tickets are, if you can’t get hold of them then the whole things a waste of time!”

Posted 5 years ago

Dear Mr Worth We have checked with DHL and understand that they attempted to deliver to you on the 24th and had no response and left a card. We also understand that you did receive your tickets the next day (the 25th) which is within the time frame we promise as part of our EXPRESS SERVICE as the tickets were printed and despatched a day early. We apologise for any inconvenience caused and we wish you good luck with your raffle. Regards The Support Team

Posted 5 years ago

“Thought the paper quality was awful you said it was in colour don’t think I dare use them they are so awful very very disappointed”

Posted 5 years ago

Dear Ms Rice We are sorry that you did not like the quality of our tickets. However, you did chose a raffle ticket that clearly states that it is printed in black and white. Regards. The Support team.

Posted 5 years ago

“No problem with ordering, value for money and product. However, delivery was awful 3 times I was told to expect delivery and I spent 3 days waiting for them to arrive.”

Posted 5 years ago

“Still haven't received any raffle tickets,which is very annoying. I”

Posted 5 years ago

Dear Mr Crawford Your tickets were printed yesterday and are out for delivery today which is within the standard 10 working days dispatch we promise. We hope you have a very successful raffle.

Posted 5 years ago

“Were meant to arrive on 11th haven’t received them and unable to track!!!!!!!”

Posted 5 years ago

“I am still waiting for delivery!”

Posted 6 years ago

We apologise for the late delivery of your goods but this was due to the adverse weather conditions on Friday which affected most of the UK. We understand that you have now received your tickets and wish you great success with your raffle.

Posted 6 years ago

“never ever”

Posted 6 years ago

“We paid for super express delivery. The courier van broke down. We only discovered this on non arrival of tickets and ringing through to company. The tickets therefore did not reach us until 3 working days (5 days total) after the proposed date. We had to reschedule volunteers who were helping circulate the tickets as part of a larger Christmas fundraiser. I have asked for our delivery fee to be refunded but have had no response from office.”

Posted 6 years ago

We are sorry that our couriers van broke down and that you were inconvenienced. However, if you check your bank account you will see that we refunded you for the Super Express dispatch last Monday (13/11/17). Our courier is normally very good and we can only apologize that it went wrong on this rare occasion.

Posted 6 years ago

“Problem was with carrier - Tickets, ordering fine but took 7 days for parcel to arrive from day of despatch. Staff at Raffle Tickets 4 U very helpful and courteous but meant I missed day proposed for distribution of tickets”

Posted 6 years ago

“I believed y logo would come out in colour as when I had to approve the look of the ticket in detail, t was always shown as colour. I was really disappointed to see it was black and white.”

Posted 7 years ago

Hi, Thank you for your review. I'm sorry that your tickets weren't as you expected them to be. Our prices for your particular template are based on black and white print, which it states on the description of the product. For a colour logo it would have been increased in price, which we can do for you next time if you were to order again. I'm sorry for the inconvenience, we'll look into making it clearer for the future. Any questions, let me know Many thanks, Amy

Posted 7 years ago

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Raffle Tickets 4U is rated 4.7 based on 1,446 reviews