Raffle Tickets 4U Reviews

Name: Raffle Tickets 4U
Address: Whitehill Publishing Ltd, Canterbury Innovation Centre, University Road, Canterbury, Canterbury
Rating: 4.73

4.7 Rating 1,643 Reviews

95 %

of reviewers recommend Raffle Tickets 4U

Company Reviews

Metrics

4.7

Based on 1,643 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

07884484445

Email:

support@raffletickets4u.co.uk

Location:

Whitehill Publishing Ltd, Canterbury Innovation Centre, University Road, Canterbury
Canterbury
CT2 7FG

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Raffle Tickets 4U 5 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We paid for super express delivery. The courier van broke down. We only discovered this on non arrival of tickets and ringing through to company. The tickets therefore did not reach us until 3 working days (5 days total) after the proposed date. We had to reschedule volunteers who were helping circulate the tickets as part of a larger Christmas fundraiser. I have asked for our delivery fee to be refunded but have had no response from office.”

Helpful Report

Posted 7 years ago

We are sorry that our couriers van broke down and that you were inconvenienced. However, if you check your bank account you will see that we refunded you for the Super Express dispatch last Monday (13/11/17). Our courier is normally very good and we can only apologize that it went wrong on this rare occasion.

Posted 7 years ago

“Problem was with carrier - Tickets, ordering fine but took 7 days for parcel to arrive from day of despatch. Staff at Raffle Tickets 4 U very helpful and courteous but meant I missed day proposed for distribution of tickets”

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Posted 7 years ago

“I believed y logo would come out in colour as when I had to approve the look of the ticket in detail, t was always shown as colour. I was really disappointed to see it was black and white.”

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Posted 8 years ago

Hi, Thank you for your review. I'm sorry that your tickets weren't as you expected them to be. Our prices for your particular template are based on black and white print, which it states on the description of the product. For a colour logo it would have been increased in price, which we can do for you next time if you were to order again. I'm sorry for the inconvenience, we'll look into making it clearer for the future. Any questions, let me know Many thanks, Amy

Posted 8 years ago

“I got an email to upgrade to 3 day delivery. This didn't happen. No response to email. Called and was apologetic but couldn't do anything to rush them through for me. I have worked in the printing industry and I know the difficulties but I also know orders can be rushed through. We have missed out on events we could have sold the tickets at and will affect our fundraising, so not best impressed. Mistakes happen but it is how you rectify them that counts. I never leave bad reviews but feel let down in this instance.”

Helpful Report

Posted 9 years ago

Hi Eve, I'm really sorry to hear that your not happy with the service you received. It depends on the day that you called whether we would have been able to fit them on the production line on that day in order get them out to you any quicker. I apologise for our mistake on missing your free upgrade to super express, I shall email you a new discount code for you to use in the future to apologise for our mistake. If you have any further queries, please email me at amy@raffletickets4u.co.uk, please don't reply to any marketing material you receive as this is likely not to be seen. Kind Regards, Amy.

Posted 9 years ago

“Delivery and quality good - however price is very high - we were subsequently able to to get 4 times the quantity for the same price -”

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Posted 9 years ago

“I havnt received them yet and we need them asap”

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Posted 9 years ago

Hi Julie, I'm sorry you haven't yet received your order, but you received the review email. The bank holiday has put off our usual scheduling. I have checked with your order and it is being despatched today so will be delivered to you tomorrow. Any other questions, please let me know. Many thanks, Amy

Posted 9 years ago

“Better to ask this question after my order has been met!”

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Posted 9 years ago

Hi Anthony, sorry that you have received this email before your order has arrived! Your tickets will be dispatched today and will be with you tomorrow. Thanks, Amy

Posted 9 years ago

Raffle Tickets 4U is rated 4.7 based on 1,643 reviews