The Westbourne Centre Reviews

5.0 Rating 271 Reviews
99 %
of reviewers recommend The Westbourne Centre
5.0
Based on 271 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Westbourne Centre Reviews
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Phone:

01214560880

Email:

carly.dalton@westbournecentre.com

Location:

The Westbourne Centre, 53 Church Road, Edgbaston
Birmingham
B15 3SJ

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Anonymous
Anonymous  // 01/01/2019
I can highly recommend Mr Nishikawa at the Westbourne Centre. He is kind, patient and really listens to his patients. He explained all of my options and did not pressure me to make a decision. After careful consideration, I underwent a full abdominoplasty and am overwhelmed with the result following years of living with a terrible scar and overhang following 2 c-sections. Thank you Mr Nishikawa- the surgery has changed my life. I would also like to extend my thanks to your wonderful secretary Anja- nothing was too much trouble for her and she went out of her way to ensure I had my surgery at the most convenient time for me. If you are considering plastic surgery, I urge you to meet with Mr Nishikawa for a consultation.
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Posted 1 year ago
Hi, Thank you for taking the time to leave such wonderful feedback. We are so pleased to hear that your procedure has changed your life and that you are happy with your results. We will of course pass your lovely comments onto Mr Nishikawa, Anja and the rest of the team. Wishing you a speedy recovery! Best wishes The Westbourne Centre
Posted 1 year ago
Put me at ease when nervous about having tooth extraction, both Mr Attard and his nurse were brilliant with me. Very professional
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Posted 1 year ago
Hi David, Thank you for taking the time to leave us your feedback. We are so pleased to hear you where at ease for your treatment. We will of course pass your details onto Mr Attard and the rest of the team. Best wishes The Westbourne Team
Posted 1 year ago
The nurses are amazing Very friendly and professional The whole theatre team were really good at putting me at ease I can’t fault any part of the process
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Posted 1 year ago
Hi, Thank you for taking the time to leave us a 5 star review! We are so pleased to hear you had an amazing experience with us. We will pass your feedback onto our team. Best wishes The Westbourne Centre
Posted 1 year ago
I had a broken piece of a tooth removed a couple of days ago. Miss Grant was extraordinarily sensitive and informative throughout the whole procedure. Her assistant was also very warm, friendly and comforting. An extremely pleasant experience.
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Posted 1 year ago
Hi Govinda, Thank you for your lovely review. We are so pleased to hear you had an extremely pleasant experience with us. We will pass on your feedback onto Mrs Grant. Best wishes The Westbourne Centre
Posted 1 year ago
To say I was very nervous having eye surgery would be an understatement so I appreciated that Mr Kolli and his team were patient with me throughout and went out of their way to ensure I was comfortable, the hand holding was very much appreciated! Having had the surgery to remove the cataracts and correct my long-sightedness and astigmatism I am over the moon at the results. The world is no longer blurry without glasses. The follow-up visit to check my sight shows that I now have excellent vision and can legally drive without glasses which I haven't been able to do for the last 15-20 years! I only need reading glasses for close up work everything else I can see perfectly and clearly. I would definitely recommend Mr Kolli and his team to anyone needing this type of surgery.
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Posted 1 year ago
Hi Kay, Thank you for taking the time to leave us your fantastic feedback. We are delighted to hear the world is no longer blurry for you, how exciting! We will of course pass your lovely comments onto Mr Kolli and the rest of the team. Best wishes The Westbourne Centre
Posted 1 year ago
All staff at the Westbourne Centre were most professional and caring from the beginning of my treatment right to the very end...they really couldn't have been more friendly and helpful from the outset as l was somewhat nervously about the upcoming operation (to say the least.), but they allayed any fears or concerns l had from the start putting mind firmly too rest. I would certainly recommend Westbourne Clinic for this kind of procedure, and if l had to have it done there again, l would certainly be more than happy use the Westbourne Centre again. Cheers :-) Rob Demel
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Posted 1 year ago
Hi Rob, Thank you for taking the time to leave us your wonderful feedback. We are delighted to hear we put your mind at rest and that you would recommend our centre to others. We hope you have a speedy recovery! Best wishes The Westbourne Centre
Posted 1 year ago
I been there for my Hernia surgery today and I find out their staff is excellent very friendly and too much looking after me and I’m overwhelmed by their services.
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Posted 1 year ago
Hi Farrukh, Thank you for taking the time to leave us your lovely feedback. You are most welcome, we will pass your comments onto our team and we wish you a speedy recovery. Best wishes The Westbourne Centre
Posted 1 year ago
Excellent service, pleasant and efficient staff, nice relaxing environment. Not as hectic or frantic as the hospital setting. I would recommend this team/ centre to everyone.
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Posted 1 year ago
Hi Sam, Thank you for leaving us a 5 star review. We really appreciate your feedback and are so pleased to hear you had an excellent service with us. Best wishes The Westbourne Centre
Posted 1 year ago
A highly professional service from friendly staff. I had an amazing consultant surgeon Effie Katerinaki and the practice co ordinator Ruth Smith who were accommodating, understanding and professional at all times, even when I was having to change my operation dates several times. The surgical team on the day were fantastic and put me at ease on what was my big day for an abdominoplasty. I am very pleased with the results and have bought a new bikini to celebrate! not sure were I'm going on holiday but its in the suitcase ready! Which is why I have no hesitation in fully recommending The Westbourne Centre. Thank you so much.
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Posted 1 year ago
Hi Erika, Thank you for leaving us such a wonderful review. We are so pleased to hear you had and amazing experience with Mrs Katerinaki and the rest of the team. You will look fabulous in your new bikini, so enjoy every moment! We will pass your lovely feedback onto Mrs Katerinaki, Ruth and the rest of the team. Best wishes The Westbourne Centre
Posted 1 year ago
Mr Martin was excellent. He was able to communicate the risks and benefits of the treatment options in a professional and understandable way. The procedure was painless and without complication.
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Posted 1 year ago
Hi Mrs Wilson-Lloyd, Thank you for taking the time to leave us your feedback. We will pass your comments onto Mr Martin. We are pleased to hear your treatment was pain free. Best wishes The Westbourne Centre
Posted 1 year ago
Wisdom tooth extraction 6/9/22 I was very apprehensive but Ross Elledge and his nurse put me at ease, explained the procedure clearly and carried it out quickly and efficiently. Excellent care. Thank you.
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Posted 1 year ago
Hi Jennifer, Thank you for leaving your wonderful feedback. We are so pleased to here you had excellent care with us. We will pass your lovely comments onto Mr Elledge and the rest of the team. Best wishes The Westbourne Centre
Posted 1 year ago
An NHS referral I was blown away by the standard of service. Bunion Surgery went smoothly and the results exceeded by expectations. From the initial consultation through to actual surgery the Westbourne and ALL its staff went above and beyond. Faultless, can't recommend highly enough !
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Posted 1 year ago
Hi Neil, We are so pleased to hear you had a faultless experience with us. Thank you for taking the time to leave us your lovely feedback. Best wishes The Westbourne Centre
Posted 1 year ago
Following a positive and informative initial consultation I attended for a wisdom tooth extraction on the 25th of July. Tim Martin and his team put me completely at ease, explaining every step of what was happening during the procedure. They also gave excellent care advice on looking after the area as it healed and what to expect in the coming days. Everything has gone fantastically well - I am delighted. All of the staff at The Westbourne Centre that I either met in person or spoke to on the phone were just brilliant, being friendly, helpful and efficient, so I would like to give a huge thank you to you all. I would definitely recommend The Westbourne Centre and its services.
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Posted 1 year ago
Hi Mikki, Thank you for taking the time to leave your wonderful feedback. We are so pleased to hear you had a fantastic experience with us. We will pass your lovely comments onto Mr Martin and the rest of the team. Best wishes the Westbourne Centre
Posted 1 year ago
I had minor facial surgery on 29th July following an earlier consultation with Mr Nishikawa. I cannot fault The Westbourne Centre in any aspect of my treatment, which has been caring , empathetic and professional from start to finish. The staff are exemplary, combining good humour with competence, and thereby enhancing patient confidence. Thank you Mr Nishikawa and the team: I will have no hesitation in warmly recommending your services to others.
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Posted 1 year ago
Hi Anthony, Thank you kindly for leaving such amazing feedback, we are so happy to hear you had a great experience with us. We wish you a speedy recovery. We will also pass your comments on to Mr Nishikwa and the rest of the team. Best wishes The Westbourne Centre
Posted 1 year ago
I cannot praise The Westbourne enough. I had septorhinoplasty 2 weeks ago and couldn’t be happier. Every single person I came into contact with were faultless. Their caring nature is 2nd to none. I was very nervous and they went above and beyond to ensure I felt supported. Mr Nishikawa has the most wonderful bedside manner and ensured at every stage I was well informed. Carol was fantastic from the moment I arrived - I felt like I was the only patient there that day. The theatre team, including Simon the anaesthetist, were just amazing. Kind, funny and clearly highly skilled in their field. Putting me at ease instantly. I am at the start of my recovery journey with lots of swelling but already so pleased with the results. Thank you again - you made a tough day run seamlessly.
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Posted 1 year ago
Hi Becky, Thank you for taking the time to write such a wonderful review. We are so pleased to hear you are happy with your results. We wish you a speedy recovery. We will of course pass your lovely feedback on to Mr Nishikawa, Carol and the rest of the team. Best wishes The Westbourne Centre
Posted 1 year ago
WOW.. Thank you Mr Evans for a prompt precise consultation. Knowledge and informative no Nonsense approach for my further treatment ( dental ) . I left feeling reassured and confident . I have no qualms that I’m in the right place and hands for my treatment. Thank you again .
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Posted 1 year ago
Hi Linda, Thank you for taking the time to leave us your lovely feedback. We will pass your comments on to Mr Evans and the rest of the team. Best wishes The Westbourne Centre
Posted 1 year ago
I recently had a root extraction with Tim Martin. I was very impressed with his caring attitude putting me at ease straightaway.The procedure was painless and have had no problems since. I was also very impressed with all the staff and would like to thank them too.
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Posted 1 year ago
Hi Joyce, Thank you for taking the time to leave such lovely feedback. We will pass your comments on to Mr Martin and the rest of the team. Best wishes The Westbourne Centre
Posted 1 year ago
I had surgery on 7th July to remove cataracts and replace a lens. Everyone in the nursing team were so reassuring and friendly and completely put me at ease. The operation was successful and the manner in which the surgeon (Mr. Glover) carried it out was brilliant - he talked me through everything that he did and I didn't feel a thing. I received a follow-up phone call the next day from a nurse to check how I was, which again was very reassuring. Wonderful and friendly is how I found the team at the Winterbourne Centre.
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Posted 1 year ago
Thank you for taking the time to write a lovely review, Malcolm! We're glad that the team were able to put you at ease and we will pass your comments on to them. Best wishes The Westbourne Centre
Posted 1 year ago
Today I attended for a wisdom tooth extraction with dentist Tim Martin. Including today and the consultation a couple of weeks ago I am delighted with the service. Mr Martin is so professional and explains the process step by step and I felt totally comfortable throughout the procedure which proved more tricky than first thought. I did not have any pain and was given every opportunity for breaks if needed. . I would like to say thank you to Mr Martin and his assistants on both occasions for making the experience extremely positive and creating such a calm ambience throughout. As a dentist I would highly recommend Tim Martin and especially for any nervous patients out there.
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Posted 1 year ago
Thank you for your lovely review Dany - we're glad that the team were able to put you at ease and make you feel calm! We'll pass your comments on to Mr Martin and the rest of the team. Best wishes The Westbourne Centre
Posted 1 year ago
I was nervous having my operation but the staff were so caring and professional they made me feel at ease and confident I was in safe hands. I would 100% go again.
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Posted 1 year ago
Thank you for your lovely review Kathy! We're glad that we were able to put you at ease and we will pass your comments on to the team. Best wishes The Westbourne Centre
Posted 1 year ago
The Westbourne Centre is rated 5.0 based on 271 reviews