The Westbourne Centre Reviews

Name: The Westbourne Centre
Address: The Westbourne Centre, 53 Church Road, Edgbaston, Birmingham
Rating: 4.96

5.0 Rating 276 Reviews

99 %

of reviewers recommend The Westbourne Centre

Company Reviews

Metrics

Info

5.0

Based on 276 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01214560880

Email:

carly.dalton@westbournecentre.com

Location:

The Westbourne Centre, 53 Church Road, Edgbaston
Birmingham
B15 3SJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a multiple extraction of teeth today and the level of care given by Miss Grant and her dental nurse was second to none. I felt extremely anxious about the appointment and they kept me informed throughout, and the added bonus was it didn’t hurt at all and I was being a wuss for no reason at all! Thank you both for your compassion and kindness throughout my appointment.”

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Posted 3 months ago

Dear Reviewer, Thank you so much for taking the time to give The Westbourne Centre a 5-star rating! We truly appreciate your feedback and are thrilled to hear that your experience with Miss Grant and her dental nurse was exceptional. We understand how anxiety-inducing dental procedures can be, and we are delighted that they were able to keep you informed and make you feel at ease throughout the extraction. It's great to know that you found their care and compassion remarkable. We are also pleased to hear that the procedure was painless for you, and we understand how reassuring that can be. It's natural to feel anxious, but we are glad that Miss Grant and her team were able to reassure you and provide a comfortable experience. Once again, thank you for trusting us with your dental care, and we look forward to serving you again in the future. Best wishes, The Westbourne Centre Team

Posted 3 months ago

“Had my procedure done by Mr Mehboob Ali 😊 He did a absolutely amazing job on my nose and fat transfer to me face. I've had so many compliments and I highly recommend him to anyone who asks. He is such a gentleman and will ensure he goes through the consultation thoroughly, so that your expectations are realistic and makes you aware of the postive aswell as any negative outcomes that may come along with having the produce done. Also if he doesn't feel you need something doing he will be honest and offer his professional opinion. He is not just about the money, he actually cares about your health and well-being and will tell you to come back at a later date if he doesn't think that the procedure is required or offer a alternative that would better suit your needs. Any future procedures I will definitely be going back to him as he is a perfectionist, reliable, honest, caring, trustworthy and does a absolutely fantastic job!!! Thank you so much Mehboob 😊😊”

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Posted 5 months ago

Dear Sandra, Thank you so much for your amazing 5-star rating of The Westbourne Centre. We're thrilled to hear that Mr Mehboob Ali did an absolutely amazing job on your nose and fat transfer to your face. It's wonderful to know that you have received so many compliments and that you highly recommend him to others. We are delighted to hear that you had such a positive experience, and we will be sure to pass on your kind words to Mr Mehboob Ali. We look forward to welcoming you back for any future procedures as we strive to provide perfection, reliability, and fantastic results. Thank you once again for choosing The Westbourne Centre. Best wishes, Westbourne Centre Team

Posted 5 months ago

“An appointment with Ms Grant to remove a wisdom tooth referral by my local dentist, explained every step of removing the tooth, and completely painless and careful, Can't thank this lovely lady enough, much appreciated. 5 stars, ⭐⭐⭐⭐⭐”

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Posted 6 months ago

Dear Alan, Thank you so much for your exceptional 5-star rating of The Westbourne Centre. We truly appreciate your feedback and are delighted to hear about your positive experience with Ms Grant during your appointment for wisdom tooth removal. Our dedicated team always strives to provide top-notch care while ensuring our patients are fully informed and comfortable throughout the process. We will definitely pass on your kind words to Ms Grant as well. Thank you once again for choosing The Westbourne Centre, and we look forward to serving you in the future. Best wishes, The Westbourne Centre Team

Posted 6 months ago

“I was referred here by my dentist. From the start, all staff were friendly and welcoming. Martin Evans was very reassuring and managed to tell me in 5 minutes what my dentist(s) had failed to properly tell me in 2 years. His expertise made an uncomfortable procedure as stress free and painless as was possible. Thanks all.”

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Posted 7 months ago

Dear Paul, Thank you so much for your fantastic 5-star review of The Westbourne Centre! We truly appreciate your kind words and are delighted to hear that you had a positive experience with us. We are thrilled to know that you were referred to us by your dentist and that from the very beginning, our staff made you feel friendly and welcome. Our team, especially Mr Martin Evans, strives to provide exceptional service and expertise to all our patients. We are glad that Mr Evans was able to provide you with the information you needed, even in such a short amount of time. It is always our goal to ensure that our patients are well-informed and comfortable throughout their procedures. Once again, we sincerely thank you for your kind words and for choosing The Westbourne Centre. Best regards, The Westbourne Centre Team

Posted 7 months ago

“I had excellntent experience at The Westborne Centre from day one visiting .Dr Nishikawa is extremly professional and i felt well informed of the benefits and risk of my procedure and result is amazing . He truly changed my life . All staff were wonderful and i felt very safe in their hands .”

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Posted 7 months ago

Dear Klaudia,Thank you so much for your fantastic five-star rating of The Westbourne Centre! We are thrilled to hear that you had an excellent experience with us, starting from your very first visit. It is wonderful to know that Dr. Nishikawa provided you with exceptional care and professionalism, ensuring that you were well informed about the benefits and risks of your procedure. We are overjoyed to hear that the results of your procedure were amazing and that it has truly changed your life. Our entire staff takes pride in providing a wonderful and safe environment for our patients, and we are glad that you felt safe in our hands. Thank you once again for sharing your positive experience. We look forward to serving you again in the future. Best regards, The Westbourne Centre Team

Posted 7 months ago

“Five star treatment from beginning to end I had to go in for surgery on my leg. The nurses in the outpatient department were wonderful, felling very assured after explaining what to expect on the day etc. The day of my surgery I checked in with reception and was greeted with smiley faces. I was called straight away so no waiting. The theatre team were very thorough with all their checks and again very reassuring as I was a little anxious about having sedation (it’s not all that bad) I was back home recovering within 4 hours. The next day had a lovely courtesy call to see that all was ok. I would 100% recommend the Westbourne centre, from my experience I can see the staff enjoy their jobs and most importantly the care for their patients. Thank you for being a great team 🥰”

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Posted 7 months ago

Hi Rachael, Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with our team at the Westbourne Centre. Your kind words mean the world to us. If you ever need our assistance in the future, don't hesitate to reach out. Wishing you a speedy recovery! 🌟 Best wishes, The Westbourne Centre

Posted 7 months ago

“One month ago, I went to the oral surgery centre and had a following appointment for having my teeth removal due to my teeth had rotten. And I appreciate that dentist had gave the clear instruction and made me feel ready for teeth removal surgery after partly anaesthetise my teeth to ensure I did not feel pain of my teeth. I The waiting time was not long and the staff were polite and patient. So therefore, I would highly recommend this oral Centre by resolving teeth issue if I occurred anothe teeth pain in the future but hopefully not getting pain again as I keep remind myself that I need to have my teeth clean regularly. Overall, the service were excellent.”

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Posted 7 months ago

Dear Bens, Thank you so much for your outstanding 5-star rating of The Westbourne Centre! We are thrilled to hear that your experience at our oral surgery centre was excellent. Your feedback is greatly appreciated. We are glad that our consultant provided clear instructions and made you feel prepared for your teeth removal surgery. It is important to us that our patients feel comfortable and free from pain during their procedures. We also aim to minimize waiting times and ensure that our staff is polite and patient. We sincerely appreciate your recommendation and hope that you won't have to deal with any teeth pain in the future. Just remember to keep up with regular teeth cleanings for extra preventive care. Once again, thank you for choosing The Westbourne Centre and for taking the time to rate our services. We look forward to serving you again in the future. Best regards, The Westbourne Centre.

Posted 7 months ago

“My dentist had referred me to the dental hospital but I was placed on a waiting list. Out of anxiety, I phoned the Westbourne centre to ask about a private consultation. I was given an appointment for later that week. After a thorough examination, Mr Evans put my mind at ease by explaining calmly my condition. A follow up appointment two months later reaffirmed that I had nothing to worry about. It will be my first port of call if, in the future, I need further reassurance.”

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Posted 8 months ago

Dear PJW, Thank you so much for leaving us a glowing 5-star review! We truly appreciate your kind words and are thrilled that you had a positive experience at The Westbourne Centre. We understand the importance of addressing dental concerns promptly, and we're glad we could accommodate you with a private consultation. We're delighted to hear that Mr Evans was able to ease your anxieties by thoroughly explaining your condition in a calm manner. Providing reassurance and peace of mind is what we strive for at The Westbourne Centre. Please know that we're always here for you if you ever need further reassurance or any dental assistance in the future. Thank you again for entrusting us with your care, and we look forward to welcoming you back should the need arise. Warm regards, The Westbourne Centre

Posted 8 months ago

“On March 15th I attended the Westbourne Centre for the removal of a wayward wisdom tooth and abutting molar, and should like to express my thanks to the Westbourne team for their friendly and efficient delivery of exemplary care. In particular, my heartfelt gratitude goes to Mr Evans whose kindness and clear explanations put me at ease and inspired complete confidence, and whose skilful extraction of the offending teeth was swift and painless. With only minimal subsequent swelling and bruising, I could dispense with painkillers by day 2 following surgery, and a week on everything is healing nicely. I feel very fortunate to be rid of my longstanding dental issue- Thank you, Mr Evans!”

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Posted 8 months ago

Dear Ruth, Thank you so much for your outstanding 5-star rating of The Westbourne Centre. We truly appreciate your kind words and are thrilled that our team was able to provide you with friendly and efficient care during your visit. We understand how important it is to be free from longstanding dental issues, and we are honored to have played a part in helping you achieve that. Thank you once again for your generous feedback and for choosing The Westbourne Centre. If there is anything else we can assist you with, please do not hesitate to reach out. Warm regards, The Westbourne Centre Team

Posted 8 months ago

“I underwent surgery at the Westbourne Centre in August 2023 under the care of Mr Nishikawa. Words seem utterly inadequate to be able to explain the fantastic care and treatment that I received, the impact of which has transformed the way I feel about myself in so many ways. During consultations Mr Nishikawa spent time explaining the proposed surgery, ascertained the results that I was looking to achieve and answered all of my questions. Mr Nishikawa explained very clearly the entire process, exactly what the surgery would entail and what to expect during the post-operative and recovery periods. From our initial meeting through to discharge the care received from Mr Nishikawa and the team at the Westbourne Centre was truly fantastic. Thank you. I would also like to extend special thanks to Anja Mr Nishikawa’s secretary. Anja made everything run smoothly – Thank you. For anyone considering surgery look no further than Mr Nishikawa – an exceptionally talented surgeon. As a patient I have had restored to me a level of self-confidence that I thought I had lost. The person I am on the outside now matches the person I am within. Thank you.”

Helpful Report

Posted 9 months ago

Dear reviewer, Thank you so much for your outstanding 5-star rating of The Westbourne Centre. We greatly appreciate your kind words and are thrilled to hear about the fantastic care and treatment you received during your surgery in August 2023 under the care of Mr Nishikawa. Thank you once again for your kind words and for recommending Mr Nishikawa as an exceptionally talented surgeon. We are grateful for the opportunity to have been a part of your journey towards renewed confidence. If there is anything else we can do for you in the future, please do not hesitate to reach out. Warm regards, The Westbourne Centre Team

Posted 9 months ago

“Attended the clinic in December with a family friend who was having minor surgery. We were both amazed at the level of service. honourable mention to Tom and Shay!”

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Posted 10 months ago

Dear TheLeon, Thank you so much for your amazing 5-star rating of The Westbourne Centre! We truly appreciate your kind words and are thrilled to hear that you were amazed by the level of service we provided. Thank you once again for your positive feedback, and we hope to have the pleasure of welcoming you back to The Westbourne Centre in the future! Best wishes The Westbourne Centre

Posted 10 months ago

“Amazing start to finish for someone like me suffering anxiety they make feel so welcome whole team amazing even book me taxi for when I wanted to leave 👍”

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Posted 10 months ago

Dear Philip, Thank you so much for your incredible 5-star rating of The Westbourne Centre! We truly appreciate your kind words and the time you took to share your experience with us. Warm wishes Westbourne Centre Team

Posted 10 months ago

“Exceptional staff especially Ross elledge who removed my wisdom tooth with speed and care”

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Posted 10 months ago

Dear Claire, Thank you for your 5 star review, we are pleased you had such a pleasant experience with the team and also Mr Elledge. Best Wishes The Westbourne Centre

Posted 10 months ago

“Friendly and professional staff”

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Posted 10 months ago

Dear Claire, Thank you so much for giving us a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience at The Westbourne Centre. Warm regards, Westbourne Centre Team

Posted 10 months ago

““I can not thank you enough for the special, excellent care you have given me and the unique gift you give to your patients through the work you do every day” “I have been blessed to have you as my doctor!I had great confidence in your ability and the team that participated in the operation “ Thank you very much for the great care and the operation you performed on me.”

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Posted 11 months ago

Thank you so much, Viktor, for your 5 star rating of The Westbourne Centre. We really appreciate your kinds words. We are delighted to hear such great feedback. Best wishes The Westbourne Centre

Posted 11 months ago

“Went here on a referral from my GP for a umbilical hernia repair, my consultation with the surgeon Mr Pathak was quick and to the point he gave me my options what could be done and the process, I was given two ways the repair could be done one under general anaesthetic and the other was local anaesthetic, he pointed out that general would be a longer wait, after he assured me the the local would be the better option I was a bit nervous but took this option the appointment came through I had a couple of forms to complete, on the day of the surgery I arrived was greeted by the surgical team prepared for surgery, the surgery it's self I'm not going to lie was uncomfortable and a bit painful but was topped up with anesthetic and lasted about half an hour or so, but to be honest I did not keep track, all the way through I was asked if I was OK they did not give me any commentry on what he was doing the surgeon spoke to me and the theatre staff were great, after the surgery I was lead back to the recovery area for a coffee I was given information on what I need to do for aftercare, I was driven home by a family member, I am in pain but what would you expect the overall experience from start to finish was very good and very professional and no fuss all the staff were very polite thanks to the Westbourne Centre, now time to recover they have given me numbers to contact if I have any issues but hopefully I won't need them. Thanks again”

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Posted 1 year ago

Thank you so much, Gary, for giving us a 5-star rating! We're so delighted to hear about your positive experience at The Westbourne Centre and commend you on your bravery for choosing the local anaesthetic option. We know the whole process can be overwhelming but all of our staff take great pride in providing a high standard of care and we're glad you felt comfortable with them. We appreciate your feedback and wish you a speedy recovery! Best wishes The Westbourne Centre

Posted 1 year ago

“Referred to Mr Manu at The Westbourne Centre for inguinal hernia op. Throughout the experience and without exception, everyone I met was friendly, professional and reassuring. Everything happened efficiently, competently and without fuss. It was an impressive experience. Thank you Mr Manu and all the team.”

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Posted 1 year ago

Thank you so much, David, for your 5-star rating of The Westbourne Centre. We are so glad to have provided you with an impressive experience and we are thrilled that you felt supported, reassured and impressed by our team and Mr Manu. We always strive to provide the best service possible and your feedback reassures us that we are doing our job. Thank you once again! Best wishes The Westbourne Centre

Posted 1 year ago

“I was referred by my dentist for the removal of a lower wisdom tooth on 11 October 2023. I was extremely nervous but felt I was in good hands with Miss Grant and her nursing assistant Rachael. The whole process did not hurt and Miss Grant kept me informed of every step she was taking all the way through the procedure. I found Miss Grant and Rachael extremely kind and professional. I would thoroughly recommend The Westbourne Centre.”

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Posted 1 year ago

Thank you so much Carol for your five-star review of The Westbourne Centre! We are delighted to hear your visit went smoothly and that you felt in great care with Miss Grant and Rachael. Knowing that you would recommend us is the highest compliment and we are delighted to have been able to provide such an enjoyable and comfortable experience for you. Many thanks for taking the time to share your kind words! Best wishes The Westbourne Centre

Posted 1 year ago

“Had 2 wisdom teeth out today. After feeling really nervous, was reassured by Miss Grant and her nursing assistant (I think Rachael). Both lovely, kind and professional made the process so much easier for me. Every staff member at the Westbourne Centre came across courteous. Very clean and relaxing environment. Thank you”

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Posted 1 year ago

Thank you Matthew for your glowing 5-star review of The Westbourne Centre! We're thrilled to hear that your experience was made so much easier by the kindness and professionalism of Miss Grant and our dental nurse Rachel. We truly appreciate your praise and it is great that you found the environment to be very clean and relaxing. Thank you for your kind words – we appreciate your support! Best wishes The Westbourne Centre

Posted 1 year ago

“I had two teeth extracted on Tuesday evening and as it was a late afternoon appointments was very worried as not an easy journey up M5 . I saw Mr McMillan and his lovely nurse and after he had had a chat talked me through it the anxiety had all but gone . Mr McMillan explained everything as he talked me through the whole procedure in a way I could understand and as one tooth broke he showed me the instrument s he was using to get it out . I felt very relaxed and calm and that is due to Mr McMillan s caring ,gentle and reassuring manner I cannot speak more highly of him . I would never hesitate to go back if another problem arises .”

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Posted 1 year ago

Thank you so much for your amazing review! We are happy to hear that Kevin McMillan helped put you at ease during your procedure and kept you informed during each step. We appreciate you taking the time to share your experience, wishing you a smooth recovery. Best wishes, Westbourne Centre Team

Posted 1 year ago

The Westbourne Centre is rated 5.0 based on 276 reviews