“Saved about 30 quid a month after the subscription fee! It's been so great you honestly can't beat 10% cashback on everything. Those complaining about the fee don't realise they can use this service to make money I guess. That's what it'd for. Legitimate service.”
“Like so many people on here and on Trust Pilot I inadvertently signed up to Complete Savings when buying gig tickets.
I received no welcome pack and I only noticed the £15 deductions after 13 months (my fault, I know). I rang Complete Savings and they immediately agreed to refund £15. When I stayed that I wanted to query the account the line went dead.
I rang again and the line again went dead as soon as I mentioned querying the account. I rang the credit card company and told them to stop all future payments.
I contacted Complete Savings a third time and they agreed to refund £45 and to send me a claim form within 5 days to reclaim the balance.
They delivered on their promise and fully refunded my account yesterday. Strange company but were quick to refund when challenged.”
“Complete Savings guarantee you a minimum 10% cashback when you shop on their website. Complete Savings have endless list of exclusions written in the small print. The over zealous staff send you an email saying you will not be paid any cashback because you have violated one of their many exclusions but refuse to tell you which one. I wouldn't touch Complete Saving with a barge pole.”
“I've signed up 3 times & cancelled twice (because I wasn, t using it). I can, t understand all the complaints?? It clearly states you get the money off your next purchase & that it cost £15 a month (which you can claim back monthly on a purchase). I have saved hundreds on items I was going to buy anyway especially on ebay. The Argos gift card offer of £100 costs only £80 which is a bargain.”
“I had no idea I was signing up to a monthly subscription. The svaing offer to save on next purchase came up after a purchase from Debenhams. I didn't see any monthly subscription might have been the Small print.”
“i placed an order at probikekit.co.uk and it offered at the end a cashback of some £ on my future purchase. I have happily signed up but there was a small print which said you have to pay £15 per month!!! please read the small print before you accept their cashback!”
“I had no idea I was signing up to a monthly subscription. When I ticked the box I thought this was an ASDA in-house savings scheme. Having now accidently become aware of the scheme, it is not something I would use and would never consciously have subscribed to. The way this happens is less than transparent and, as such, it is at best sharp practice.”
“Absolutely abhorrent behaviour, I clicked on this saying it will SAVE me money when buying gig tickets. I had no recollection of being told there would be a monthly membership fee of £15.00?! I entered no bank details, no confirmation of card details, they've just taken them from when I bought gig tickets? How is this legal? That's like me buying something from one shop, popping next door to the next shop the shop keeper telling me next time you buy something from the first shop we'll save you money, and then taking money unknowingly with the card details from the initial shop a month later? Thought it looked dodgy when I first saw the advert and low and behold my instinct was right. I cancelled as soon as I realised by emailing and in fairness they did cancel my 'membership'.”
“never did i expect to be paying anything to anyone. i never even gave my bank details. they must of got them from my shopping details at asda. only noticed because i hardly ever use this account and have no standing orders with it, so when a notification popped up this morning my alarm bells rang. totally corrupt in my opinion.”
“I didn’t even know I signed up to this at all... just one day I noticed £15 had come out of my account. I called them to cancel and refund, which they did, however had all my details. I explained how confused I was on how they had my details as I never set this up with them. The employee kept dodging the question.”
“Absolute rubbish policies. I made purchases of more than £2200 and was supposed get £220, which they are now refusing to pay saying that I broke their terms and conditions. Don’t believe all fancy claims of savings.”
“You know what, when i initially signed up I was dubious and can understand why there are so many bad reviews below. The simple truth is people saw the £16 cash back and clicked without actually reading what they were sihning up for. Whilst sympathetic, its really their own fault for thinking they were getting something for nothing. In all honesty, I absolutly love this service. That is not to say it has been seamless but all in all I have found complete cashback to be both straight forward and through it i have recouped over £200 in cash back. I can see many people complain about the £15 debit, but they give you a £15 cash monthy bonus so the cost is negliable for the savings made. I would really recommend.”
“Everybody who is not happy with Complete Savings, please complain to the Financial Conduct Authority and BBC Watchdog. Complete savings are misleading the public into signing up to a worthless scheme. The more complaints the better. Complete Savings to be exposed as much as possible for their dirty tricks.”
“Any excuse from 'Complete Savings' will do for them NOT to refund you. Myriad reasons could apply - too many to list. In my view, absolutely not worth subscribing to this 'system'.”
“I signed in to Complete Savings buying a train ticket from Greater Anglia. Basically you pay £15 a month and you get back: £15 worth of a Monthly Bonus, which in my case is a voucher to be used solely in Greater Anglia and so far I used each month, plus 10% cashback from retailers (we use Dunelm, MADE.COM, Clinique, Fat Face, Joules, B&Q and eBay quite often. There are many more as well), even if you buy clearance or sale discounted products. With the discount we are getting average £35 cashback every month. Sometimes they take a little bit long to give the cash back, but no more than 3 weeks, and sometimes if a purchase was not registered automatically you need to send them a mail with the receipt. But it always works. For us, this saves us with no effort £35 per month (the train voucher pays for the £15 to be payed each month). If you are a bigger retailer consumer, you can get even much more than that as cashback.
I don't know why so many negative reviews, as when you sign in, it clearly says that you will pay £15 each month from the second month or you can cancel suscription anytime for free. Surely people make negative reviews to get an extra benefit (I find that quite annoying)”
“Signed up thinking it was a one time discount voucher. Not a subscription service charging £15 a month after the first month.
The small print detailing the £15 a month subscription is very easy to miss if you're signing up on a mobile device. (It's almost like they want you to miss reading it for some reason).
They also conveniently don't send you any email reminders saying your free trial is about to end and you will be charged. You're best off avoiding this company entirely, you'll just end up losing money if you don't spend hundreds a month.”
“Scam
Complete savings has kept my cashback hanging at £0.00 for 26 days now. They owe me £245.88. After 10 days I made a non tracked item claim. They say that the receipt that I sent to them is not proof of payment.
Complete Savings has been rumbled on Money Saving Expert. Just go take a look. Now they been rumbled, they now stopped any further comments.”
