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Webbs Direct Reviews

4.8 Rating 2,013 Reviews
99 %
of reviewers recommend Webbs Direct
Company Reviews Product Reviews
11
 Metrics Info
4.8
Based on 2,013 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Webbs Direct Reviews
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Phone:

01527860000

Email:

customerservices@webbs.co.uk

Location:

Worcester Road,
Wychbold,
Droitwich
Worcestershire
WR9 0DG

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Steven Jones
Verified Buyer
“My order was processed and dispatched smoothly .I am very pleased with my purchase”
Helpful Report
Posted 3 years ago
S Ridgeway
Verified Buyer
“Fast, efficient service. Well packaged & labelled.”
Helpful Report
Posted 3 years ago
Shirley Fry
Verified Buyer
“The shrub arrived in perfect condition and the packaging gave excellent plant protection - quite the best I have seen for a long time.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Fab service! Delivery quicker than expected, only a couple of days. Gorgeous Christmas Tree, as always the best quality from Webbs 6.5Ft Snowy Dorchester, we love it!”
Webbs Direct 5 star review on 9th November 2022
Helpful Report
Posted 3 years ago
Lynette Matthews
Verified Buyer
“Easy ordering and quick delivery, will definitely use again”
Helpful Report
Posted 3 years ago
Alva Virtue
Verified Buyer
“Bought a few planter from Webbs, super happy with the products. V professional and really fast posting of item. 1st Class all the way!đź‘Ť”
Helpful Report
Posted 3 years ago
Darren Stobbs
Verified Buyer
“Ordered some items for Christmas. Webbs had some of the best prices available and once ordered, were delivered very quickly. Thanks”
Helpful Report
Posted 3 years ago
Sue Clements
Verified Buyer
“Very good customer service”
Helpful Report
Posted 3 years ago
Anthony Rodber
Verified Buyer
“Very quick delivery .Item faulty replaced and delivered the following day.excellent communication and service”
Helpful Report
Posted 3 years ago
Robert Oldfield
Verified Buyer
“Item as described and next day postage excellent.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very nice good value product excellently packed, was kept updated about delivery.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Packaged well and quick delivery!”
Helpful Report
Posted 3 years ago
Claire Fridd
Verified Buyer
“I ordered some lindt chocolates from the photo I saw but when it arrived it was the wrong one. I emailed Webbs straight away and the responded almost immediately. They looked into the problem and although they didn't have the one I wanted as advertised, the refunded my money and said I could keep the chocolate I had received. This was also over the weekend and money was there on the Monday. I would have to say this is the best customer service I've ever received”
Helpful Report
Posted 3 years ago
Phil Wilson
Unverified Reviewer
“Order number 722479 Had an issue with delivery which was sorted promptly by customer services many thanks. The plants came this morning and I was very happy to see the best packaged plant I have ever received. The plants were vibrant and raring to go. I highly recommend this company and for me I will be dealing with them again.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“I bought my 2 patio roses from you. The packaging was perfect, as were the roses. Totally delighted. Thank you.”
Helpful Report
Posted 3 years ago
MRS M BALFOUR
Unverified Reviewer
“Received a hellebore 'Pippa's Purple' today, beautiful plant and so well packaged, delighted with purchase.”
Helpful Report
Posted 3 years ago
Richard Payne-Withers
Verified Reviewer
“Great service by the lady on the phone who sorted out a keen price for our order and arranged delivery of our R4110P1 - Smeg TR4110P1 Victoria Dual Fuel Range Cooker, Cream. Thank you.”
Helpful Report
Posted 3 years ago
Carol Parsons
Verified Reviewer
“After isolating for many months and feeling anxious about going out, I was treated at Webb’s of Wychbold for afternoon tea. Absolutely gorgeous. The staff were so very efficient and showed us to our seated area in a safe manner, which was all set up ready for our cream tea. Our hospitality waitress was Maxine. I don’t think I have ever been anywhere where I have felt so welcome for an afternoon tea. Maxine was definitely the hostess with the mostess🤩she gave us great service and made sure our drinks were kept topped up hot. Nothing was too much. I think she could see I felt a bit anxious but she had a lovely manner about her and her smile was so warming and I felt at ease at our table. Webb’s has made a great effort with the Christmas decorations too. I will be going back to do some shopping for Christmas. You really must visit. Thankyou for a lovely friendly visit.”
Helpful Report
Posted 4 years ago
Carol Parsons
Verified Reviewer
“After isolating for many months and feeling anxious about going out, I was treated at Webb’s of Wychbold for afternoon tea. Absolutely gorgeous. The staff were so very efficient and showed us to our seated area in a safe manner, which was all set up ready for our cream tea. Our hospitality waitress was Maxine. I don’t think I have ever been anywhere where I have felt so welcome for an afternoon tea. Maxine was definitely the hostess with the mostess🤩she gave us great service and made sure our drinks were kept topped up hot. Nothing was too much. I think she could see I felt a bit anxious but she had a lovely manner about her and her smile was so warming and I felt at ease at our table. Webb’s has made a great effort with the Christmas decorations too. I will be going back to do some shopping for Christmas. You really must visit. Thankyou for a lovely friendly visit.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very fast delivery”
Helpful Report
Posted 4 years ago
Webbs Direct is rated 4.8 based on 2,013 reviews
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