Webbs Direct Reviews

Name: Webbs Direct
Address: Worcester Road, Wychbold, Droitwich, Worcestershire
Rating: 4.76

4.8 Rating 2,013 Reviews

98 %

of reviewers recommend Webbs Direct

4.8

Based on 2,013 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01527860000

Email:

customerservices@webbs.co.uk

Location:

Worcester Road,
Wychbold,
Droitwich
Worcestershire
WR9 0DG

Webbs Direct 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An improvement would be posting by a secure method i.e. a signature is needed even if the customer has to pay for this service.”

Helpful Report

Posted 11 years ago

“The items are good. A really good size and good value for the price. Looking forward to planting up. However, the delivery was a farce. Maintained that I wasn't in, when the house is being renovated and there were 9 vans and cars in the driveway, and I was most certainly in. Can't have tried very hard to find me.”

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Posted 11 years ago

“I was disappointed by the delivery. I paid the P&P for courrier delivery which should have taken 48 hrs or so to deliver. I was expecting my product to arrive on Friday or Saturday at the latest. However it was not delivered until Monday. The postage cost half the price of the item ordered.”

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Posted 11 years ago

“Delivery was rapid and product as required. After a little more searching on line, I could have got the product appreciably cheaper.”

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Posted 11 years ago

“OK, but quality of product not good. Ordered 2 x identical trellis panels. One was good quality, the other very poor (wood split, staples and fixings misaligned etc) It needed a lot of attention before I could use it.”

Helpful Report

Posted 11 years ago

“The Ryford Garden arch arrived promply but the product had obviously been laying around for some time as it was very marked and bashed about. We erected it but had to get supports as it was quite wobbly. Finished product looks nice but we had to put in 2 days work so it was not a simple task. Should of returned it but it looks ok now.”

Helpful Report

Posted 11 years ago

Webbs Direct is rated 4.8 based on 2,013 reviews