How would you rate
"I closed my account on 6th April because I have been monitoring their performance against Nutmeg & Evestor and Wealthify were the worse on a like for like basis.
Worryingly, I called on 17th April to find out why I had not received my money (they say on their web page it takes 5 days to sell your investments and another 5 days for the money to hit your bank account). I was told that thy hadn't even sold my investments and couldn't confirm when I would receive my balance. I was then offered 75% of my balance now and the rest to follow!!!
I refused their 75% offer and spoke to the FCA who advised that I raise a formal complaint with Wealthify. I then phoned Wealthify again on 17th April and was then told that the time to close an account was 10 working days. I explained that it didn't say that on their web page and didn't make sense since they say it takes 5 days to sell your investment and they had already had 7 working days and by their own admission had not sold my investments in that time.
So their new benchmark of 10 working days expires this Friday and I look forward to receiving my investment back, which BTW amounts to less than £1K. Unimpressed and always concerned when returning investments are delayed.,"
"Extremely easy to use, loads of information available although you cant change it - but, thats the point. Fees are a little high for a robo-investor in my opinion but overall its a great service, great staff and feedback, the phone app just works and shows all you need."
"Really happy !!!
Ease of use and choice for different investments"
"so far so good. keep up the good work!"
"Surprisingly poor returns - not sure what's going on here as other funds (with other providers) seem to be doing fairly well.
Good interface. Fees are high compared to traditional alternative (ie. Vanguard Lifestrategy)"
"Disappointed with returns."
"So many things - great designed front end, that gives clarity to my investments and their underlying performance; the fees, or lack thereof, as this is a major barrier to investing that is a serious challenge to overcome compared to a traditional stockbroking platform and prompt customer service when I've had to interact with the team!"
"Great customer support. Affordable service. Excellent platform. Hassle free registration and investment process. Overall, I'm very happy."
"I am not over informed as with others all the time ever day. I get information a few times a month which is fine for me."
"Been using Wealthify now for about 5 months and whilst it is an easy site/app to use, it really is poor performing and has add very little value to my investment and am beginning to think I would get better value using a bond or peer to peer lending."
"I don't have a problem with complexity, if it gets me positive returns on my investment. Wealthify has been consistently underperforming and would have continued, had I not adjusted my portfolio"
"Good interface, helpful graphics. Undecided as to whether this is a good platform for long-term investing. Returns on a tentative account pitiful thus far, lower than a poor high street savings account."
"Great customer service, fantastic low fees. Extremely impressed so far. Would certainly recommend to others."
"Ease of use .
Easy set up.
Robo investment for beginners ."
"Easy set up.
Differing levels of risk taking to simply choose.
Platform is easy to use.
No input required afterwards ."
"Simple and easy steps to follow to get investing quickly. Great, easy to use app as well."
"sorted out a policy plan for me quickly and efficiently"
"So easy to set up and deal with. I can get regular up dates on-line at any time. Suits me for one string to my financial bow."