Wayfairer Travel Reviews

Name: Wayfairer Travel
Address: Temple1852, Lower Approach Road, Bristol, Bristol, City of Bristol
Rating: 4.93

4.9 Rating 625 Reviews

99 %

of reviewers recommend Wayfairer Travel

Company Reviews

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4.9

Based on 625 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About Wayfairer Travel:

Wayfairer designs tailor-made luxury holidays, safaris, honeymoons and family holidays. We work with commitment to communities and conservation to ensure our holidays are responsible.

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Phone:

0117 313 3300

Email:

hello@wayfairertravel.com

Location:

Temple1852, Lower Approach Road, Bristol,
Bristol
City of Bristol
BS1 6QA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The recommendations were superb - Wayfairer Travel really listened to our wishes and what kind of experience we were looking for and based on this they made a very comprehensive program suggestion. We enjoyed every bit of it and it actually exceeded our expectation - which always a nice expereince...”

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“Not long been back from a two week north to south tour of Vietnam with the last 5 days relaxing on the island of Phu Quoc in the south. My husband and I had an amazing time in the short time we had to cover Hanoi, Ha Long Bay, Hue, Hoi An, Siagon, all our hotels were as expected clean and friendly, our transfers all went smoothly and all guides where there to meet us and very knowledgable and friendly. We took the train from Hue via the Hai Van Pass which took us along the coast to Hoi An this took about 2 and half hours. Hoi An at night is a great place lots going on. In Saigon we did the Vespa by night tour which was really good fun, to be in the mad traffic but feeling as safe as could be, we stopped off at various places trying many of the local dishes like jumping chicken or as we know field frog... which really did taste like chicken. Our last days spent on Phu Quoc were for relaxing, our hotel Cassia Cottage was just what we needed, beautiful little family run hotel. All in all a great experience, thank you Harry for your help in organising it and keeping us informed of any flight changes whilst we were on our travels. I would certainly book with Wayfairer again.”

Helpful Report

“Great 17 days in India. Top organisation from suggested itinerary, hotels, transfers and knowledgeable guides.”

Wayfairer Travel 5 star review on 25th April 2017

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“Having just returned from a real adventure in Vietnam which ran the length of the country from Hanoi in the north to Saigon in the south in 10 exhilarating days, my husband and I feel that this has been one of the most interesting holidays that we have experienced. Due to the short time that we had, Tom Blakey of Wayfairer Travel had the challenge of producing an efficient itinerary which would maximise the time that we had without compromising on quality. He exceeded our expectations in this regard in the execution of the schedule which covered the most historical sites as well as throwing in different places off the beaten track which wouldn't necessarily feature on other travel agents' schedules - cue a visit to Yen Doc Village in Hanoi enroute back from an overnight trip to Halong Bay. Hue and Hoi Ann were both stunning and Saigon was intoxicating and provided a marked contrast to the north of the country both in temperament and climate, and finished off with a memorable trip to the Saigon Opera House which I can highly recommend. All the accommodations in each City were of a very high standard and the Tour Guides were all very enthusiastic, informative and very helpful, particularly in their suggestions of fantastic places to eat - both reasonably priced and most importantly, not tourist traps. We found Wayfairer through Responsible Travel and were very happy with their service - their ethos and principles resonated with us as individuals and Tom was very calm and flexible - at one point, we nearly had to change the whole schedule plus travel dates in order to accommodate a key sporting event! What we also liked was the fact that Tom and the Wayfairer team have had first hand experience and travelled to all the countries that they are on their website and thus have real insights into the countries that they are promoting. The Vietnamese people are warm, friendly and keen for visitors to learn about their tumultuous history - both the country and people have been through a lot but it was also apparent that with the pace of development here, things are rapidly changing - in another 5 years, things will be very different and will change - Go whilst you are able to catch Vietnam on the cusp before it does. Thanks to Tom and team for a Great time in Vietnam. We're going on another adventure through Wayfairer soon, this time on safari to Africa!”

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“When i was planning the trip in Thailand,I made different enquiries but without any doubts Harry from wayfairer was the quickest And most professional person to answer to my request. In a few days time he organized a tour which completly fullfilled our expectations. We had asked him to organise a tour which could fit us And small kids ( 2 to 5 years old ). Everything was up to the last detail And suitable for both adults And kids. I highly recommend Wayfairer . PRE And post travel were very satisfying And the communication abroad was really easy aswell. welldone And we will definitively use your services again !”

Wayfairer Travel 5 star review on 14th March 2017

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“This was an excellent holiday and all the connections and handovers to different guides worked like clockwork. We spent 3 days in Bangkok and Chiang Rei, Thailand before spending 12 days in Laos and then 6 days in Cambodia. We enjoyed all three countries but particularly Laos. The guides and drivers were excellent very knowledgeable and experienced. The planning of the trip and time spent in different places worked well although in hindsight one might tweak one or two things but that was our personal preferences. We were originally four of us in the group but one member fell quite ill at the beginning. Flu she picked up in the UK and nothing to do with the holiday. The other couple had to return to the UK and Harry was very good in helping them and arranging their return. Despite this the holiday was excellent and the organisation first rate.”

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“Advised by someone who really knew the area and had stayed in or visited the very places we went. Able to find small friendly places to stay, responding to our desire to avoid the standard international hotel. Using organisations owned and run locally, so that we weren't feeding the coffers of the big internationals. It's hard as a tourist, being in an area only a few days, to get a good experience of the local culture, but this holiday allowed a taste of authenticity.”

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“From start to finish it was a fantastic experience! Harry was really helpful in putting together a bespoke itinerary for us and was great at making suggestions. He put together a perfect route for us that made the best use of our time and included everything we wanted to do and it was all within our budget!”

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“Harry arranged our holiday in Myanmar and was quick to make a number of changes that we requested. The itinerary gave us many opportunities to meet local people, to learn about their culture and history. He replied promptly to our emails and processed our booking promptly. The tour guides were wonderful - always accommodating, friendly and happy to answer our questions and interpret for us.”

Wayfairer Travel 5 star review on 21st January 2017

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“Thank you for planing and organising so professionally our best ever safari in Tanzania and our daughters beach wedding on Zanzibar at the Breezers Hotel A lifetime of memories made for us by Tom Blakey Fabulous time had by all guests Bride and Groom were overwhelmed by the attention to detail throughout every step of the journey and there unforgettable wedding day was perfect Staff at :- Serena Mivumo River Lodge, Tanzania And Breezers Hotel on Zanzibar Were all incredible without exception Tom you are a star and a dream maker We are already planning our next visit - with your help of course Many thanks and kind regards Ken and Gill Hall”

Helpful Report

“Last October we decided we wanted to go on safari. As I had been on safari in Northern Tanzania (Serengeti, Add to dictionary and Lake Manjara) a long time ago, and enjoyed it very much, I thought it would be nice to do again, possibly followed by a relaxing stay on Zanzibar. My only objection was that it might be too crowdie with tourists by now. I got in contact with Tom Blakey of Wayfairer and voiced this concern. Tom immediately confirmed that if we wanted peace and quiet out of the beaten track all of these places were not to be recommended. Instead he came up with two different game parks in Southern Tanzania and a little island offshore South of Zanzibar. After several rounds of email questions and answers between Tom and us we decided on 3 days in Lake Manze tented camp in the Selous, 3 days in Mdonya Old River Camp in Ruaha National Park, topped by 5 relaxing days in Butiama Lodge on Mafia Island and travel between those by light aircraft. The recommendations all proved to be excellent. We were lucky to be off season and for game drives always had the landrover to ourselves, of course accompanied by good guides and drivers. But even in peak season, the camps have only twelve tents for two people so there could never be more than 24 in total. 'Tents' had everything we needed from double bed to shower and from wardrobe to mosquito repellant. All in a very friendly atmosphere and most importantly, we saw lots of animals (including many species of birds) in their natural habitats. Both parks are huge and there is no habitation whatsoever. Butiama Lodge really is relaxing and comfortable with very friendly staff and Mafia Island has very little tourists. In fact if you come and expect to find souvenirs you are in the wrong place. The flights in between were highlights themselves, mostly only room for 4 passengers. The views from the propeller aircraft were magnificent. Waifairer's organization was excellent and on arrival and departure we were met by transportation to bring us to and from the national airport for the domestic flights. Thanks Tom! Barry Salomons and Sue Carter”

Wayfairer Travel 5 star review on 10th January 2017

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“My first time in that part of the world - Kenya. I wanted to play it safe, and since on vacation for a few days only, I wanted the transition smooth. Not only I got that, but the place selected had a sterling service, the guide for the safari was dedicated and I saw so many different types of animals. Also, with Wayfairer, everything was clearly explained and understood in advance. I was well looked after. I will definitely go back to Wayfairer, for my next adventure/exotic trip.”

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“My friend and I booked with Wayfairer Travel for our trip to Kilimanjaro in September 2016. The whole experience was beyond amazing. From a personally tailored hike plan to the team of porters and guides, everything was handled perfectly. We met up with Tom for a coffee before deciding on Wayfairer, but the moment you hear the passion in his voice for the fair treatment of the Porters and Guides working on the mountains It didn't take us long to make our decision. The trek itself was amazing and we loved every bit of it. The whole team at Fair Travel were very punctual, friendly and welcoming. We did lemosho route on Tom's advise and it is beautiful and great for acclimatizing. Our guides and Porters were amazing. They were friendly and experienced. One thing that I loved especially compared to some other treks that I have done is that the guides accessed our stamina and strength and knew exactly how fast or slow we should be climbing at different routes on the trek, so they set the perfect pace and made it much easier for us than it would have been otherwise. They were strict with the speed and diet and kept an eye on our appetite which I think is one of the most important things up on the mountain. And the food was absolutely delicious so a special shout out to the chef. Wayfairer and Fair Travel attract these amazing guys to work with them because they pay them and treat them fairly and having a great team around you makes for a great experience for the customer on the mountain. I will definitely travel with Wayfairer Travel again!!”

Wayfairer Travel 5 star review on 29th December 2016

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“Our experience with Wayfairer was excellent from start to finish. We had a relatively tight budget and Tom was the only person to really listen to what we were looking for and then make it happen. From first contact through to arriving home, the whole process was so effortless and went without a hitch. I can't recommend Wayfairer enough!”

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“We were able to discuss our requirements in advance and everything on the agreed itinerary was delivered as per expectation. All Wayfarer and appointed guides and drivers were all of a very good standard and a pleasure to be with. We were felt safe with the quality of drivers and enjoyed the personalities and knowledge of the guides.”

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“Our trip organization in Burma was excellent. More over, Wayfairer choose the mix of different events very well. We enjoyed the trip! We are extremely truly for our guides. We learned a lot about the culture, history, people. Each guide has its our opinion that I like very much. I have two favorites in this trip: - Inle lLake ecosystem - Pagodas made from teak.”

Wayfairer Travel 5 star review on 1st December 2016

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“Tom at Wayfairer did a fantastic job organising our honeymoon. He patiently listened to our suggestions and tailored a number of different options for us, changing dates and itinerary several times to best suit our tastes and availability. All the documentation, as well as some additional tips, was sent to us well in advance. Tom and Harry have always been extremely efficient and responsive whenever we had some queries and made the whole process very easy for us. Overall it was an amazing trip. Thanks guys!”

Helpful Report

“It was challenging to organise this holiday, getting the weather right to travel north to south, varying expectations from family members and family logistics with people coming in from New Zealand, London and other parts of the UK. Harry helped put the program together, making key recommendations and final adjustments to account for family members needing to depart early. Once in Hanoi we were met by our guide who helped with local information and advice. We thoroughly enjoyed exploring Hanoi at night and eating at local stalls. The Water Puppets were entertaining and worthwhile. Halong Bay was both beautiful and an opportunity for us as a family to relax with a water fight while kayaking. The transfer to Hue was delayed due to a typhoon and flooding in Hue, but our guide handled all the rebooking and the next day we arrived to a mildly flooded Hue. The wet weather did not dampen our new guides enthusiasm and soon we were being shown the stunning Citadel and majestic Tomb of Emperor Ming Mang. The following day we drove from Hue to Hoi An via the Hai An pass, a long but interesting journey in which we learnt more about Vietnamese history and cultural diversity from our encyclopaedic guide. Hoi An provided relaxation on the beach but also allowed us to explore the countryside on bikes, the most abiding memories are however the cooking class where we tried to emulate the skills on display every evening in the local market. After 4 days in Hoi An a transfer to Ho Chi Min took us to an ever more modern city with hustle and bustle. The following day saw a visit to the Cu Chi tunnels and a deeper understanding of recent Vietnamese history. The highlight of Ho Chi Min was however without doubt the Vespa tour. Being in the middle of traffic and slithering eel like through a forest of motorbikes to stop off at different points and explore the city, was a truly memorable experience. On then to the Mekong delta, again a long transfer by minibus supplemented by useful points along the way explain local agriculture. Roadside food was a revelation and far from the western expectation. The Mekong itself is impressive and the floating market fascinating. Throughout the holiday we were accompanied by knowledgeable and helpful guides, the food was as anticipated exceptional and the people welcoming. This was voted unanimously as the best holiday yet and Wayfairer contributed substantially with their organising and skill to achieving this.”

Wayfairer Travel 5 star review on 13th November 2016

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“Our experience was totally AWESOME! The guides were totally into us. Once we were scheduled to bike ride. It was 120 degrees and we are elderly. Needless to say, we didn't bike but opted for massages which our guide arranged. Flexible would be the best description of our guides.”

Wayfairer Travel 5 star review on 24th October 2016

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“Harry and the team helped me plan a holiday of a lifetime in Thailand with my family .We were able to include something that each member of the family would really enjoy including culture , cooking , adventure , wildlife and relaxation . We started in Bankok and travelled to Kanchnburi , Chiang Mai and on to Phuket . We only had 2 weeks , but we did so much and saw so much that it felt like we were away for months. Every part of the journey was planned to perfection and it took all the stresses away of travelling so that we could just enjoy learning about this amazing country . The guides we had were superb and went out of their way to ensure we had the most amazing experience and that we learnt about the culture and tasted the most fantastic food at every opportunity . All the accommodation we stayed in was amazing from The luxurious shanghai mansion in the centre of China town Bankok , to the floating raft hotel and the Jungle tree houses . Some of the highlights were the Grand Palace In Bankok , waking up to watch an elephant bathing in the River at the raft hotel , the Jungle trek where we came face to face with a troop of Monkeys and the beautiful lake trip at Khlong Saeng National Park . The Farm Cookery school was inspiring . And finally our beautiful beach front hotel suite in Phuket where we relaxed for a few days at the end of the holiday before the flight home. I would definitely recommend using Harry and his team to pland and book your holiday and provide local guides who are knowledgeable and great fun to travel with.”

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Wayfairer Travel is rated 4.9 based on 625 reviews