Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,765 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,765 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 13th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time in strong packaging and working well”

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Posted 3 days ago

“The pump works well, providing a better head of water than the older model and couples easily. very good.”

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Posted 1 week ago

“Very helpful and knowledgeable! Nothing is too much trouble! Many thanks to Andy and team!”

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Posted 1 week ago

“Excellent service Big thanks”

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Posted 1 week ago

“My go-to site for all things to do with pond management - I've been using them for nearly 20 years. Always really helpful if you need to speak with them for advice. Good selection of quality products, easy ordering and quick delivery. Just replaced my filter unit with the Biosmart 14000. Simple to set up and running well.”

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Posted 2 weeks ago

“Great help over the phone for changing my filter sponges. They also had my last history on when I replaced my UV bulb. I really trust thier advise and genuine Oase products.”

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Posted 3 weeks ago

“Great service as always”

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Posted 3 weeks ago

“Good deliovery on time.”

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Posted 1 month ago

“After winter storage, my fountain failed to work. Discussed with Water Garden and sent fountain pump back for checking. Problem was a broken impeller which was replaced and pump returned to me very quickly. Friendly, efficient people to deal with and I'm again enjoying a superb fountain in my garden pond. Would recommend this company.”

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Posted 1 month ago

“Excellent service thank you.”

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Posted 1 month ago

“Really great company. Delivered on time. Easy to assemble.”

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Posted 1 month ago

“prompt service and delivery. A much better hose, than the previous "garden centre" type”

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Posted 1 month ago

“Great product . Super fast delivery💨💨💨 thank you”

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Posted 1 month ago

“Excellent product, just right for the job. Very easy ordering process and delivery. Top notch 👌”

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Posted 2 months ago

“Excellent service from Water Garden. The couriers failed to deliver twice, so the Water Garden sent out a replacement by a different courier the next day. I can't praise them enough”

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Posted 2 months ago

“This pump is excellent quality and I cannot thank water garden enough for their professional service. It came quickly and was easy to install. I recommend this product and water garden site”

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Posted 3 months ago

“Great team very helpful and great knowledge and the product works as they said it should so far so good Thanks Paul”

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Posted 3 months ago

“Excellent service. Our water feature pump stopped working so I phoned Water Garden later morning for a replacement and it arrived 10.00 a.m. the next day.”

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Posted 3 months ago

“Great product, simple and easy to use web site”

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Posted 4 months ago

“first class service, yes it did meet my expectations”

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Posted 5 months ago

Water Garden is rated 4.9 based on 1,765 reviews