Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,929 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,929 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Replacement pond pump arrived quickly plugged in and worked first time (this was a replacement)”

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Posted 5 years ago

“Had to wait 2 weeks for the electrician to connect everything but from the moment I installed the 2 units, they looked great. Yesterday, everything was connected and all working fine. I love the small lights on the pump receiver and the UV filter units so at night, | can see all is working fine. So far, I cannot see an improvement in the water quality but I guess it will take a few weeks, not 24 hours! However, the conveyors are picking up debris, the catch trays are filling which proves the conveyors do their work regularly (not constantly I am pleased to notice) and the holding tanks show sludgy water. No complaints so far!”

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Posted 5 years ago

“Service was perfect. They went out of their way to help me with my order, which was a little difficult as we live in Canada. Thank you”

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Posted 5 years ago

“I'm very pleased with this product. I chose the same make as the previous pump which served us well for over 10 years. It pumps water from the pond up to a small waterfall and stream.”

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Posted 5 years ago

“Superb customer service - absolutely second to none. Their product knowledge, advice and support is genuinely the best I’ve encountered in many years of online shopping. Thanks so much!”

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Posted 5 years ago

“Product as described and works perfectly. Very speedy delivery, thank you.”

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Posted 5 years ago

“I will definitely use Water Garden again. First class service and expert advice from 'Jack'. I told him my pond issues and he recommended the system required to guarantee good clear water quality. I installed the filter and pump and within 36 hours I can see the bottom of my pond. Thank you Jack Jim Foran”

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Posted 5 years ago

“Excellent, professional, friendly, really helpful service. As novices to water gardening we needed quite a bit of help choosing a water pump. We were given helpful advice in making our purchase. Unfortunately there was a problem with the pump when it arrived but this was sorted out immediately and a replacement part sent, which we received the next working day. We were then still slightly unsure of one point and were given an excellent service in sorting this out.”

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Posted 5 years ago

“Excellent service, within 20 minutes of placing my order I received a call telling the product was discontinued but I could have an upgrade for the same price. It arrived the next day as planned, the improvements to the pump are noticeable and it is very powerful. A good experience overall, I would use them again.”

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Posted 5 years ago

“Excellent product by Oase delivered very quickly and well packed. Incredibly easy to fit and is already showing good results.”

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Posted 5 years ago

“Excellent product works very well and runs from solar charge for over 5hrs it would have been better to have a couple more extensions to the fountain but other than that I’m very pleased with it THANKYOU”

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Posted 5 years ago

“Arrived quickly, exactly what it said, so far no problems (I'm using a water pump as part of a system to clean my duck pond, it gets clogged occasionally but I think anything would, doing well so far)”

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Posted 5 years ago

“Delighted with the water feature.”

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Posted 5 years ago

“Ordered my pond liner one day and it arrived the next. All other suppliers had an 8 weeks delay. Thank”

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Posted 5 years ago

“Brilliant service as always from this company pump arrived next day”

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Posted 5 years ago

“The Aquamax and your companies service have been exceiient”

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Posted 5 years ago

“Great customer support throughout the buying process with recommendations on which product would be suitable for our application. The product arrived quickly and well packaged. Once installed looked fantastic, did exactly what we wanted. Time will tell with the warranty of the unit but the overall the build quality is superb.”

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Posted 5 years ago

“Outstanding service, order was despatched quickly and fast delivery, unfortunately there was a damaged part in the box, no fault of theirs, but contacted them and replacement part sent out next day! With good communication thought out! Highly recommended”

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Posted 5 years ago

“I much appreciated the advice as to choice of equipment gained by 'phone from Water Garden's staff. So far the equpment [Punp and air-stones] are working well.”

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Posted 5 years ago

“Great service, good quality product at a reasonable price. Previous pump burnt out due to low water level. Did a lot of searching before finding Water-garden. Very helpful telephone conversation which found a solution to my issue and the pump arrived within a couple of days.”

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Posted 5 years ago

Water Garden Ltd is rated 4.9 based on 1,929 reviews