Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,901 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,901 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s a great pump,which I am using as a dry pump with a great flow of water”

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Posted 2 years ago

“We were very grateful for the expert help we received when trying to work out the size of a uv light, filter and fountain. The pond quickly became clean and the fish are loving it.”

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Posted 2 years ago

“I ordered a couple of parts that were very much needed to fix my pond. They came quickly and did the job nicely”

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Posted 2 years ago

“I was buying a pump that was too small but they advised a bigger pump that works better and it was only two pounds more highly recommended”

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Posted 2 years ago

“Great pump easy to set up”

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Posted 2 years ago

“Once again Water Graden come out top, not only value, but most importantly good, concise advice. The installation wasn't easy to resolve, but with Brad's patience and guidance the results couldn't be any better. This is the third time I have used Water Graden and I wouldn't hesitate doing so again. Call them, they are very friendly.”

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Posted 2 years ago

“easy to install and adjust - exactly what we wanted”

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Posted 2 years ago

“I have been so impressed with the assistance and help that I have been given. Knowledgeable and kind staff.”

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Posted 2 years ago

“Excellent piece of kit. Ordered on a Sunday and it arrived Tuesday lunchtime, great service.”

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Posted 2 years ago

“Excellent service and products. Very knowledgeable and will take their time to understand your needs and to provide options. Water-Garden will now be my 'go to' supplier and I'll be very happy to recommend them. Thanks for all your help.”

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Posted 2 years ago

“New impeller for Oase filtral 2500 (old style). Arrived promptly, sensible packaging. One of the few sites that made it easy to find the correct impeller. Installed and working nicely. Fish are happy and so am I. Well done and thanks.”

Water Garden Ltd 5 star review on 3rd July 2023

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Posted 2 years ago

“Have a 25 year old pond pump and was about to replace it unnecessarily until I spoke to a helpful man at Water Garden whose advice saved me money and saved the pump from a premature demise. I ordered the part he recommended online from Water Garden and it arrived within two days. Both pump and customer are very happy”

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Posted 2 years ago

“A Very professional company that offers good products with excellent backup support and advice. What more could you want !”

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Posted 2 years ago

“Absolutely fabulous! Pond under trees and working perfectly keeping the water free from debris”

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Posted 2 years ago

“Excellent service...patient advice!”

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Posted 2 years ago

“Excellent service and delivery was very prompt”

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Posted 2 years ago

“Great help good advice great service”

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Posted 2 years ago

“I am happy with my new pond pump/filter which seems to be working fine. I particularly appreciated the opportunity to phone and ask questions before I purchased this product; the man I spoke to was very patient. I did not feel rushed and he listened carefully to me and recommended the right product based on what I told him.”

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Posted 2 years ago

“Excellent service. And top quality Equipment”

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Posted 2 years ago

“I would rate water garden the five stars for service but not fir the make/brand. We have now had three ballasts and the filter is only five years old. Quality is poor. Wouldn’t buy this make again. Nothing but trouble from day one”

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Posted 2 years ago

Water Garden Ltd is rated 4.9 based on 1,901 reviews