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Virtual College Ltd Reviews

4.7 Rating 3,584 Reviews

100 %

of reviewers recommend Virtual College Ltd

Company Reviews

4.7

Based on 3,584 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Virtual College Ltd:

With over four and a half million online learners, Virtual College is one of the leading providers of e-learning in the UK.

For over twenty four years, we have provided online courses to individuals and companies across the world, breaking down the boundaries of traditional learning to deliver cost reducing, time efficient training. Unlike many other e-learning providers, our training extends to actual programme/qualification creation and delivery - resulting in a unique blended solution.

Visit Website

Phone:

01943 605976

Email:

hello@virtual-college.co.uk

Location:

Marsel House 1 Stephensons Way
Ilkley
LS29 8DD

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Virtual College Ltd 5 star review on 29th March 2021

Virtual College Ltd 5 star review on 26th February 2021

Virtual College Ltd 5 star review on 21st November 2020

Virtual College Ltd 5 star review on 21st November 2020

Virtual College Ltd 5 star review on 1st November 2016

Virtual College

Virtual College Ltd 5 star review on 27th October 2016

Virtual College Ltd 5 star review on 25th October 2016

Virtual College

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good course at a reasonable rate. Easy to use systems.”

Posted 5 years ago

Thank you for your feedback! We would be keen to know how we could do better next time and increase your review from 3 stars to 5. Subsequently, a member of the Customer Support Team will contact you separately to obtain some further feedback. Kind regards Virtual College

Posted 5 years ago

“You get to understand things more and to make sure you understand it gives you little test”

Posted 5 years ago

“The course content was good, however, the program was cluncky and frustrating to use as the buttons require you to be very specific where you click on them and we're slow to react, because of this the course took much longer to complete than necessary. Annoying and frustrating as I had to restart the program multiple times. Wouldn't recommend to anyone sorry”

Posted 6 years ago

“I needed help as I had issues opening the modules. I contacted the customer support team and it took three days for them to reply which wasn't any good.”

Posted 6 years ago

Good morning Jennifer Thank you very much for writing a review. I'm very sorry it took 3 days for the Customer Support Team to respond to your query - this is very unusual as we have 1-day turnaround time for any queries like yours. I will raise this with our Customer Support Team to see why your reply was delayed. I've can see that you've now completed your training, so I hope everything is OK. Please do not hesitate to contact us if you need any further assistance. Once again, thank you for taking the time to provide a review; your comments are very much appreciated. Kind regards Virtual College

Posted 6 years ago

“I liked the easy navigation through the course and the animations.”

Posted 6 years ago

“I sat at the computer for quiet a few hours, got to the last assessment before the test and it would not let me proceed had to email you and wait until the next day to complete the course.”

Posted 6 years ago

Good morning Thank you for your review. I want to assure you that we review all feedback with a view to improving our products and services. As such, i have asked the Customer Support Manager to review your comments in line with the response time you state above. Should you require any immediate assistance in the future, please contact us directly at 01943 605 976. Thank you for taking the time to complete this review and for leaving your feedback. Kind Regards Virtual College

Posted 6 years ago

“reasonably easy to use”

Posted 6 years ago

“The course itself was very informative. Easy to digest and use, However no one has got back to me yet with my query.”

Posted 6 years ago

“Did not. Really difficult to follow on line”

Posted 6 years ago

“Great difficulty getting started but helpline eventually put me right and I was able to proceed satisfactorily, I understand you were changing the access to the Course.”

Posted 6 years ago

“Although it covered all the main points I found that it was very difficult to engage with.”

Posted 6 years ago

“Thank you so much”

Posted 7 years ago

“Very pleased with the course itself . Easy to follow and in manageable sections . Disappointed that I have been struggling to print my certificate . Still not managed it . Asked for help and got an answer but unfortunately it did not help : (”

Posted 7 years ago

Thank you Susie, for your feedback regarding our Level 2 Food Safety course. Firstly, we are very happy to hear that you enjoyed the course, and congratulations on passing the quiz. The fact you have been having issues with printing your certificate is a concern however - as is the fact that you received advice which didn't aid you in this. An email has been sent to yourself that contains a guide on how to print the certificate from your learner record, and also attached to that email, is a PDF version of the certificate that you should find easier to print. If you have any further issues, please don't hesitate to contact our Learner Support team on 01943 885095.

Posted 7 years ago

“The course was very good and informative but it took over 20 minutes to log in . The password provided did not work and it was frustrating as it took several attempts to change the password”

Posted 7 years ago

“The course was very good and informative but it took over 20 minutes to log in . The password provided did not work and it was frustrating as it took several attempts to change the password”

Posted 7 years ago

“OK”

Posted 7 years ago

“The description of times is woefully inaccurate. I am not unintelligent (degree standard)...this course as so far taken me 7 hours and I am still not finished! Beware it is not a rush job set aside plenty of time.”

Posted 7 years ago

Thank you for your review, we are sorry you feel the description of the course, where we give an estimate of the time we believe it will take to complete the course, did not meet the reality of how long it actually takes. It is Saturday today consequently I cannot investigate this thoroughly until Monday. Rest assured we will look again at the course you took and the estimated time we publish on our website and we will adjust accordingly. We will be in touch with you as soon as this is completed.Thanks again for raising this issue.

Posted 7 years ago

“I could have answered twenty-nine out of thirty questions without any technical knowledge.”

Posted 7 years ago

“easy to access, detailed modules. Assessment should have contained more questions on the technical aspects of food safety. most could have been guessed before reading the modules.”

Posted 7 years ago

“It was good and fast”

Posted 7 years ago

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Virtual College Ltd is rated 4.7 based on 3,584 reviews