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Virtalent Reviews

4.9 Rating 153 Reviews

99 %

of reviewers recommend Virtalent

Company Reviews

4.9

Based on 153 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Virtalent:

Virtalent is a premium Virtual Assistant service in the UK, offering PA and marketing support. Clients benefit from their unique matching process, a team of highly experienced Virtual Assistants, over-the-top support (and super helpful extras like holiday and illness cover!).

Visit Website

Phone:

0330 120 0477

Email:

hello@virtalent.com

Location:

Front Suite, 1st Floor, Charles House 148-149 Gt Charles Street
Birmingham
B3 3HT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SAVE YOURSELF TIME & MONEY I have worked with different VA's and PA's over the past few years but like most things I do I have tried to help out a friend (or friends of family) the truth is you need a professional service to match the professionallity you give to your customers. I spoke to Sarah and she got the gist of me and my needs so quickly that within two days I had interviewed and found a wonderful VA. Thank you Virtalent xxx”

Thanks so much Ellie for your kind words! Sarah so enjoyed speaking to you, and we look forward to working with you long into the future!

“Really great service; not only is Genna taking a load off my desk, but she is also finding better ways of doing things than I ever would have done. I wish we had started sooner! A great matching process too.”

Thank you Philip! We are so happy to hear how well Genna has been able to support you so far, and pleased that you found the matching process good too!

“So pleased that we took the decision to try Virtalent. I wasn't sure what to expect but the whole process was very smooth and professional - our VA, Rose, was fantastic, extremely efficient at all the various (and diverse!) tasks that I threw at her! I run my own company and have small children, so having support for various life/work admin tasks was a huge help, and Rose took everything in her stride. I would strongly recommend Virtalent to anyone seeking to reduce their life/work admin load in order to carve out more time for other priorities.”

Thank you Joni! What a lovely review to receive. We are very pleased to hear Rose was able to turn her hand to the variety of tasks you required of her so well!

“Jeanne has been absolutely great - she came onboard and picked things up really quickly. I would recommend Jeanne as a VA to anyone. She is personable , happy to help, drives process and communicates well.”

Thank you, Ashley! We are so pleased to hear that Jeanne has been a great VA to work with. We will be sure to pass on this lovely feedback!

“Very professional set up- from the initial call to recommending a VA, who is excellent. They quickly grasped my needs and I'm impressed by their responsiveness and professionalism. Would definitely recommend them!”

Thank you for this wonderful review! We are so pleased you had a great experience with us.

“It's been great so far, reliable and professional”

Thank you so much for your review! We are so pleased to hear that you have found the service to be reliable so far!

“Virtalent is one of the best services I’ve used for my business. They’re timely, professional, and committed to the success of your business. I’m grateful to have found them because my business needed all the support they offered. Virtalent is truly an invaluable service provider.”

Thank you for the glowing review, Zoee! We're absolutely delighted to hear you found our service invaluable, and so pleased we could support you and your business.

“I have been very impressed throughout my experience with Virtalent. The initial introduction conversations were very professional and informative. The VA that Virtalent placed with us was excellent, very well-suited and pleasure to work with. The portal is an user-friendly space to keep track of tasks and hours available. I would definitely recommend Virtalent for anyone looking for excellent VA support.”

Thank you for your kind words and review, Nicola. We're so delighted to hear you've been impressed with our service and that your VA was the perfect match for you!

“Lucy has been great! Always attentive to my needs and extremely collaborative to work with :-)”

Thank you for your kind words, Anders! We're so pleased to hear Lucy has been a great support to you. We will be sure to pass your lovely feedback on to her :-)

“We were matched with several fantastic Virtual Assistants that have made a real difference in our ability to deliver flexibly on our mission. Customer service has been quick to respond to questions and overall it has been a great experience working with Virtalent.”

We're thrilled to hear this, Heather. Thank you for the review, and for choosing Virtalent!

“I have been really thrilled by the support offered by my VA Linda, as I was struggling around a launch to get anything done in time. She was not only efficient and brilliant but was such a great match for my business.”

Claire, this is wonderful to hear! We're really pleased Linda is having such a positive impact. We'll be sure to pass your lovely feedback on to her.

“Virtalent have been great to work with so far, their dashboard and clear hourly allocation has been fantastic for keeping track of things. I'm looking forward to continuing to work with their talented team to free up more of my time!”

Thanks for your kind words and feedback, Greg! We're delighted to be working with you!

“Every week Danielle impresses me with her effectiveness. Her understanding of accounting, speed of picking up new tools, and relaxed attitude towards uncertain situations have made her an absolute asset in chaotic times. I'll throw the weirdest issue her way and she'll just go away and resolve it, whether it's payments to Mauritania, dealing with accountants, or helping organise our company knowledge base. I can't imagine working without her, she's genuinely reduced my stress levels and given me the time and mental space to pick up almost twice as much work as before.”

Wow, thank you for such lovely feedback, Dimitrios! We're absolutely thrilled to hear that you're getting on so well with Danielle, and that her support has had such a positive impact. We'll be sure to pass on your lovely comments to her - we think she's excellent too! :)

“I found Victoria to be extremely helpful and willing to support me with a range of tasks. Our Board meeting minutes are a dense subject but she always helped with their production”

Thank you for your review, Sean! We're so happy to hear Victoria has been a great help to you and your business. We'll be sure to pass on your feedback to her.

“Ruth is absolutely incredible. She got what I needed instantly, and her delivery on both content, graphics and ideas is exceptional. The team at Virtalent are brilliant, they are extremely supportive throughout the entire process, and go above and beyond to make it a positive experience.”

Jennifer, thanks a million for the fantastic feedback for Ruth and for the team too - we're so happy you've had such a positive experience. Thank you for choosing Virtalent!

“Excellent quality/service and incredibly efficient. Would recommend to any small business.”

We're thrilled to hear this, thank you for your lovely review!

“After being slammed with Covid I found a VA who could help me establish a social media presence when I simply didn't have the time or energy. It's been a great way to expand and try new things in my micro business.”

Thank you for your lovely feedback, Fleur! We're so delighted we could help you to free up your time and expand your business.

“Katie has been absolutely amazing. She was helpful in suggesting different means of working that I didn't think of, which helped in our cooperation. Katie always communicated clearly and was friendly and approachable. She helped with tasks like gathering and categorizing information, writing summaries and reaching out to people. I really enjoyed working with her and appreciate her support!”

Thank you for your lovely review Malina - we're so pleased to hear Katie has been a great support to you and your business. We'll be sure to pass on your fantastic feedback to her.

“Fantastic survey, brilliant team. Highly recommend.”

Benjamin, you are very kind! Thank you for your review.

“Virtalent delivered excellent service: they were very professional and efficient, and made great use of digital tools to ensure quick onboarding of the new VA and effective payment management. The very very helpful discussions upfront with Sarah helped get me acquainted with the services on offer, and when I received the first set of suggestions a few days later for VA options, they were both extremely thoughtfully selected to meet my needs, and objectively very qualified individuals. They truly listened to what I needed and this was very impressively documented in the proposal. Rapid interviews later, I was able to begin working with Sheliza in under a day. Once I began, Virtalent's interface was also easy to manage and navigate to evaluate the level of support I had and how to utilize it effectively. Before beginning this, I want to state that I've worked with a large prestigious global management consulting Firm in London and around the world and have had very high-quality EA support in the past. Sheliza was able to deliver services above and beyond that - she was very quick to learn / understand my context and needs, extremely positive and genial and easy to work with, demonstrated highly effective communication skills (quick, concise, clear), showed consistently from Day 1 that she was proactive and sought out new solutions I did not know myself (as responses to my requests), and just got things done. She was highly organized, and we immediately got into working asynchronously effectively on Trello and email / whatsapp, and she was able to leverage her skills and knowledge from prior efforts to really help my company as well on matters as diverse as travel (incl. flights, visas etc), accounting (managing expenses, splitting over 10k lines of data into categories and sub-categories), event mgmt (for monthly events we organize), and operating model (suggesting effective new bank accounts, office management services) amongst others. In a short span of 4 weeks, we went well above what I thought we'd be able to achieve, and in some cases with solutions / approaches better than I could have imagined. Looking forward to continue my engagement with her and the VirTalent team. Thank you.”

Thank you for the glowing review, Nikhil! We're so pleased to hear you've been so impressed with our service, and that you're getting on well with Sheliza! We'll be sure to pass your amazing feedback on to her :)

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Virtalent is rated 4.9 based on 153 reviews