Vintage Cash Cow Reviews

Name: Vintage Cash Cow
Address: King House, Leylands Road, Leeds, King House, Leylands Road, Leeds, Leeds
Rating: 4.09

4.1 Rating 1,263 Reviews

76 %

of reviewers recommend Vintage Cash Cow

Company Reviews

Metrics

Info

4.1

Based on 1,263 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Vintage Cash Cow:

Vintage Cash Cow is the free and easy way to sell your old stuff. We convert thousands of unwanted vintage items into cash for free. Just send us a box of items using your pre-paid postage labels and we'll return a cash offer for your items in days. It's a risk-free, hassle-free service - if you aren't happy with our offer we'll send everything back (for free).

Visit Website

Phone:

08002461111

Email:

hello@vintagecashcow.co.uk

Location:

King House, Leylands Road, Leeds,
King House, Leylands Road, Leeds
Leeds
LS2 7AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really made life so easy by collecting material and then discussed offer. So hassle free! Thank you”

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“Great service”

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“Would recommend!”

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“I accepted £52 for my items, but on reflection I think it was too little. I don't think I was paid for anything other than the silver, so probably won't send anything else.”

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Thanks for taking the time to leave us a review, Alan. The offers made by our appraisals team are based on several factors, including the condition, age, authenticity, and the desirability of the items within our network of buyers. We don't advertise ourselves to be the best place to sell items for the highest price. Our customers choose to use our service as we are the easiest, cheapest and most convenient way to sell a large amount of items in one go. All of our offers are made with zero obligation to accept, I only wish you had chosen to make use of our no obligation offers and free returns as we never want any of our customer to accept an offer they are unhappy with. Kind regards, Katie - Vintage Cash Cow

“Exactly as promised; free postage to send your precious items, an honest valuation and free postage to return items if not happy with valuation. Excellent communication throughout and very prompt payment. Would definitely use again and happy to recommend to friends”

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“I had such a positive experience using Vintage Cash Cow to sell some unwanted items in my house. The company was so efficient and helpful and after my box of goods had been collected, I was notified two days later about the cash they wanted to offer me. I was delighted with the result and received more than I had imagined into my account the same day.”

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“Once again fast efficient friendly service. Will continue to use and reccomend.”

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“Very satisfied with the service provided and would have no hesitation to recommend to friends and family!”

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“I was very impressed with the fast turnaround and professional service. I have no hesitation in recommending this company.”

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“Excellent service . Easy to use and results were beyond our expectations . Would highly recommend this company”

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“Only one word EXCELLENT”

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“Brilliant service. Very user friendly. Quick response time and immediate transfer of funds realised for things I thought didn't have a great deal of worth.”

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“Really impressed with the whole procedure. We had items we needed to dispose of that fitted the remit of what VCC deal with but had no idea how much we would get moneywise. The phone call about what we were sending was very useful and being able to have the box collected from our house was brilliant. The whole process from the parcel being collected to a cheque being sent to us was five days. We were very happy with the amount of money we received and intent to use VCC again in the future”

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“Efficient sending pack and in valuation. Fair price and friendly service. Have already recommended them and am sending other items myself”

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“Saw advert for vintage cash cow , thought what a good idea , the system worked well until I got a offer , I sent over 150 items ( was hoping to show a picture ) just a example there was a hall marked silver brush & mirror set , 7 watches , lots of copper & brass over 14 kg in weight ,silver plated items , 2 medals , lots of jewlery . I was offered £28 when th scrap value of the brass & copper is about £70 ? The items have been sent back , but brush set bow is smashed to pieces . Just don't bother”

Helpful Report

Thank you for taking the time to leave us your review, Alan. I'm very sorry to hear there were items damaged in your returned parcel. In order to submit a formal complaint, we would ask you to send photographs of the damage to us so we can look into this for you. The email address to send this to is hello@vintagecashcow.co.uk Our Customer Care team will investigate this for you and be back in touch with you within 3 working days. Kindest regards, Katie

“Prompt, courteous, professional service.”

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“Great service! Great result! Many thanks. Another box ready to go”

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“Unfortunately lost my ring when I requested return of the item and then would not offer fair compensation. Would not use again”

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Thank you for taking the time to leave a review of your experience, Gillian. In the case of any missing or damaged items, we will always try our best to make an offer that is fair for the item in question. Unfortunately, without evidence of value, we are unable to amend our compensation offer, and in the case of a dispute, this will be checked with a member of our Senior Management team. Kind regards, Katie Vintage Cash Cow

“Very friendly staff and fair valuation will use again thank you”

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“Absolutely fantastic! I love everything about Vintage Cash Cow! A one stop shop for all those vintage things. I put together a mixed box from my parents loft and got a call within a few days they they would like to transfer a nice sum of money into my bank. So pleased it can all be recycled in some way or another. Highly recommended.”

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Vintage Cash Cow is rated 4.1 based on 1,263 reviews