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Village Green Signs Reviews

4.6 Rating 1,880 Reviews

91 %

of reviewers recommend Village Green Signs

Company Reviews

Product Reviews

4.6

Based on 1,880 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Village Green Signs:

Personalised Hand-painted House Signs

Visit Website

Phone:

0800 802 1032

Email:

support@villagegreensigns.co.uk

Location:

Village Green Signs Unit N1, Trinity Trading Estate Sittingbourne Kent ME10 2PG
Sittingbourne
ME10 2PG

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Village Green Signs 5 star review on 25th April 2024

Village Green Signs 5 star review on 17th April 2024

Village Green Signs 5 star review on 15th April 2024

Village Green Signs 5 star review on 21st March 2024

Village Green Signs 5 star review on 21st March 2024

Village Green Signs 5 star review on 18th March 2024

Village Green Signs 5 star review on 17th March 2024

353

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sign is brilliant. It looks lovely outside of our property. We are both very pleased with it and also the good communication received from Village Green. Many thanks.”

Posted 10 months ago

Thank you so much, Gilda, for your 5-star rating of Village Green Signs! We are delighted that you are pleased with the sign and the communication you received from us. We really appreciate your kind words and hope you enjoy it for many years to come. Thank you again! Kind Regards VGS

Posted 6 months ago

“Very professional, communicative and polite. Neat casting and lovely hand painting. Well worth the wait. Many thanks 😀”

Posted 10 months ago

Thank you so much, William, for your wonderful 5-star rating of Village Green Signs! We are delighted that you found our service to be very professional, communicative, and polite. We are also pleased to hear that you were satisfied with the neat casting and lovely hand painting on your products. We thank you for your patience, and it was an honor to serve you. Many thanks 😀 Kind Regards VGS

Posted 6 months ago

“We have recently received another sign for our cottage for a back entrance, after commissioning one in May 2018 for the front. We thought that the old sign was lasting well but on closer examination after the new one arrived, we found that the resin is peeling off taking some of the painting with it. Whilst we appreciate that five years is probably a reasonable length of time given the life of some goods you buy today, the signs are expensive (£117) and I would have thought that with a good resin coating, it should have lasted longer. Village Green have offered me a £15 discount on a new sign but in truth I would not have ordered a second sign if I had noticed the wear on the first one. I am posting this review so that others will be aware that these signs are not designed to last long. Such a shame, because I like to buy things made in the UK, which I hope they are.”

Posted 10 months ago

Hi Thank you for leaving a review. We are sorry to hear that your house sign has deteriorated over time. Although our signs are durable to the elements this does depend on the location and the upkeep of the sign. Any manufacturer issues are covered within our 1 year guarantee due to manufacturing issues being apparent within this time. I can see that a gesture of goodwill partial refund has been provided towards your new sign :) We hope that you are happy with the new sign received. Many thanks Village Green Signs

Posted 6 months ago

“We moved into our new home just before Christmas and promised ourselves a lovely new house sign to go with our new home. We spent sometime looking for something nice and really liked what we saw with Village Green signs so placed an order. We knew we had to wait a while for the sign to be made up but it was well worth the wait. It now has pride of place on the picket fence just outside our home.”

Posted 10 months ago

Thank you so much for the 5-star rating, Anthea! We're so glad you liked the house sign adorned with pride and enjoyed the wait for it. We're thrilled that you loved the house sign you got from Village Green Signs for your new home! Kind Regards VGS

Posted 6 months ago

“We ordered our sign with a special request. Melissa dealt with our order and was absolutely brilliant! So pleased with our sign, great quality and exactly as shown on the internet! Very happy customer, thanks so much 😁”

Posted 10 months ago

Thank you, Sheila for your 5 stars! We really appreciate you being a repeat customer! We're glad you had a good experience with us and are pleased with the quality of the sign you ordered with us. We appreciate your continued loyalty and support and are glad that you were pleased with Melissa. Thanks again!

Posted 10 months ago

“Communication was good as the office was relocating and this info was passed on that the order would be a little delayed but it was still received with 10 days and the product was great quality with all the fixings”

Posted 10 months ago

Thank you Hayley for giving Village Green Signs the 5 star rating! We are also very pleased that despite the office relocation, communication was maintained and the order was delivered within 10 days. We appreciate your continued custom and look forward to doing business with you again soon!

Posted 10 months ago

“Simple order system, effective visual product. Adequate size. Some may prefer the option for a slightly larger slate? Thank you.”

Posted 10 months ago

Thank you, Michael, for your 4 star rating of Village Green Signs! It's great to have your returning business and to hear your positive feedback on our simple order system and our effective visual product. We appreciate your suggestion for a larger slate option, and we'll keep that in mind for future endeavours. Thank you for your continued support!

Posted 10 months ago

“Poor paint job and quality, waited 3 months and aftersales is terrible”

Posted 10 months ago

Hi Stephen We are sorry to hear that you are not satisfied with the quality and the aftersales. After looking into this, we can see that a member of our customer care team was in touch regularly and asked for a full front-facing image of the signs received, which were not provided. From parts of the images that I can see, it looks as though you are referring to the small air dents within the lettering. This is caused by air bubbles within the vacuum-forming process, and is very common. We show these on our website as they are not something that we can eliminate I'm afraid. If you wish to discuss this any further please get in touch. Many thanks Village Green Signs

Posted 6 months ago

“Briliant website, very disappointed with quality of floral sign, letters had dents and paintwork on letters not sharp when looking close up! I was replacing a sign I had for over 30 years, after a battle returned for a full refund, had to pay postage as the company refused to believe it was faulty but natural marks in the process, I don't think so!”

Posted 10 months ago

Hi Paula Thank you for leavign a review. We are sad to see that you are unhappy with the product received. From looking into this, we can see that your sign was not damaged nor faulty, and what you are referring to are small air dents within the lettering which are a natural occurrence during the vacuum forming, and are shown on our website examples. However, as we could see that you really were not satisfied we advised that it could be returned for a full refund, however, this was a gesture of goodwill as it is a personalised product and non faulty, Many thanks Village Green Signs

Posted 6 months ago

“Very good communication. Timely updates on progress and delivery. Beautiful sign which was just as described on the website. Would recommend.”

Posted 10 months ago

Thank you so much for your 5-star rating and kind words Elspeth! We are so glad to hear that you were happy with both the communication and the sign itself. We appreciate you taking the time to leave such an incredible review and hope to do business with you again in the future.

Posted 10 months ago

“Very pleased with the 3 new signs I ordered for our home. Easy website to navigate, I was kept informed of the progress and lead time and the products were beautifully made when they arrived. Each sign was well packed in bubble wrap and in sufficient protective packaging but not a ridiculously over packaged as so often happens these days.”

Posted 10 months ago

Thank you so much Hilary for your fantastic 5 star rating and for being a returning customer! We're so pleased to hear that the three signs you ordered for your home look great, arrived on time and were well-protected. It's wonderful to serve as a reliable partner in creating special pieces for your home. We look forward to helping you with future projects!

Posted 10 months ago

“excellent sign 2nd 3 rd move and get a sign each time, just saw my 11 old one still going strong Highly recommend village green signs”

Posted 11 months ago

Thank you, Jeremy, for your 5-star rating of Village Green Signs. We are so pleased that our signs have lasted you for more than a decade! We are also thankful for your loyalty - your returning business is very much appreciated. Thank you again for your kind words.

Posted 10 months ago

“Extremely impressed with my house sign, superb quality. Good lead time and very well packaged.”

Posted 11 months ago

Thank you so much for your 5 star rating of Village Green Signs! We are truly honored that you were extremely impressed with your house sign and its superb quality, lead time and packaging! Thank you for your custom

Posted 10 months ago

“The sign is absolutely beautiful and I am thrilled with it. Beautifully crafted and looks great on the house. The only slight drawback is how long it took to arrive but I do appreciate that it is hand-crafted and therefore takes longer to make. I would defintely use Village Green Signs again.”

Posted 11 months ago

Thank you, Tania, for your 4-star rating! I'm humbled that you are pleased with the quality and beauty of the sign. I'm sorry to hear that it took a while to arrive. We strive to ensure quality and accuracy in each of our signs and the crafting process can take longer to complete. We are glad to hear you'd use us again for future sign needs! Kind Regards VGS

Posted 6 months ago

“Excellent sign with house number and road,looks good and easy to fix.”

Posted 11 months ago

Thank you Keith for your 5 star rating of Village Green Signs! We’re so glad you like your new sign and that it was easy to install. Thank you for your custom!

Posted 10 months ago

“I ordered a house number sign, which was a black disk about 9 inches in diameter, with the white house number sign surrounded with pink primrose flowers. Yes, these do produce a good effect and I'm sure will be popular with visitors. The cost - £34 - was some way above what would be asked for simple numbers And what was not obvious at the time I ordered was that I would have to wait for the simple design to be individually painted and then shipped from the USA - a process which took several weeks. These days one has come to expect goods which one orders from a company like Amazon to appear at one's door the next day. If there is to be a lengthy wait, I would like that to be flagged well in advance of buying.”

Posted 11 months ago

Hi Derek Thank you for leaving a review. We are sorry to hear that you are not entirely satisfied with the length of time that it took to produce and deliver your unique hand-crafted and made-to-order sign. Our company is a small family-run company and not a corporate company such as Amazon, and the product purchased is handmade and hand-painted, so it is not an off-the-shelf sign. Our resin signs do take 6-8 weeks to produce and dispatch to the UK, or 8-10 weeks for international deliveries. This is noted on our website at the checkout, so apologies if you did not notice this. We do hope that you are happy with your unique house sign :) Many thanks Village Green Signs

Posted 6 months ago

“I really like this number plate you have done for me. Excellent work.”

Posted 11 months ago

Thank you so much Jeeja for your 5 star rating of Village Green Signs! Thank you for your custom and continued support!

Posted 10 months ago

“Lovely item. Took several weeks to deliver as made to order but worth the wait. Useful tracker kept me informed of each stage of manufacture.”

Posted 11 months ago

Thank you, Kerry, for your 5 star rating of Village Green Signs and for being a repeating customer. We are delighted to hear that the item was lovely and that it was worth the wait for you. We are also glad that the tracker gave you up-to-date information about each stage of manufacturing. We look forward to your next visit!

Posted 10 months ago

“So pleased with my sign. It was well worth the wait. Thank you.”

Village Green Signs 5 star review on 27th April 2023

Posted 1 year ago

Thank you so much, Cheryl, for the lovely 5-star rating of Village Green Signs! We are so glad that you are pleased with your sign, it looks great - thank you for your custom.

Posted 10 months ago

“It's an OMG, it's beautiful, it's just perfect! ❤️”

Posted 1 year ago

Thank you for taking the time to leave a 5* review, we are so glad that you are pleased with your sign! Thank you for your custom!

Posted 10 months ago

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Village Green Signs is rated 4.6 based on 1,880 reviews