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Vibrant Doors Reviews

3.8 Rating 295 Reviews

69 %

of reviewers recommend Vibrant Doors

Company Reviews

Product Reviews

3.8

Based on 295 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

About Vibrant Doors:

Vibrant Doors are a leading UK supplier of quality internal and external doors. Specialising in Bi-Folding doors, visit www.vibrantdoors.co.uk to view the full range online and in stock now.

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Phone:

01332 770588

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Vibrant Doors 5 star review on 16th June 2022

Vibrant Doors 5 star review on 9th May 2022

Vibrant Doors 5 star review on 9th May 2022

Vibrant Doors 5 star review on 9th May 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with our white doors. They were supposed to be primed finish but they are ready sprayed with a semi gloss finish. Excellent overall and good VFM.”

“Ordered one door to begin with to see the quality, it looks great so have just purchased the remaining doors. Will recommend to others.”

“Very reliable, would definitely recommend to others”

“Ordered the doors, Couriers contacted me shortly after to arrange a delivery date doors have now arrived, look very nice and can’t wait for them to be fitted in my new home.”

“Bought oak internal doors for my house, and joiner said the quality is very good and cheaper than Howdens. Delivery service is excellent with phone call to book in and text the night before for a time slot. 5*”

“Lovely doors at a good price. My doors arrived as promised and I was kept informed of the status of my order by customer service and the delivery people. Delivery guys were friendly and arrived on time on the day.”

“Got good advice over the phone and placed order which was delivered outside of your normal 3-7 days. Overall I would say good service though.”

“Really happy with our cottage oak door and frame. Looks super.”

“Received my delivery on time. Doors have been hung now and they look amazing. Have a small defect on one of the doors but was too late to return as the building work in my property got delayed therefore unable to return the door. Overall happy as online purchases are never so accurate as this product was.”

“Doors delivered a few days after order. Courteous delivery drivers and well protected.”

“Very pleased with our doors.”

“Absolutely terrible customer service. Placed an order on 15th Feb, sent numerous emails and phone calls. Currently sat on hold waiting for somebody to let me know what's going on. And still being passed from pillar to post! DO NOT USE THIS COMPANY!”

Mr Ashmore, I have looked into this situation for you and can see you ordered doors that were showing in stock to us, the order was placed on 16/02, on the 17/02 afternoon upon picking we found out from the warehouse that there was a stock issue on the order so one of our order processing team contacted to make you aware and gave you a date of 10/03 for us to expect the doors into stock, from there you confirmed you wanted to wait. Looking at our call logs one of my colleagues has spoken to yourself or your wife multiple times over the phone and we have never committed to a delivery date as this is out of our hands, we are reliant on shipping agents and the Felixstowe port. The container was pushed back by a week, we found this out yesterday (10/03), you requested to cancel the order and this was processed in full. Containers being pushed back in the UK is something we are seeing regularly due to the obvious challenges of COVID-19 and Brexit, all we can do is let you know when we find out. We sincerely apologise for the inconvenience this caused. – Sam, Vibrant Doors

“Good quality heavy doors. Good price.”

“Peter Tomney is the man he understood my requirement and was able to supply us with excellent Bi-fold doors They arrived Beautifully packed and delivered by two very polite guys. Top marks and would recommend to any one.”

“Amazing prices, top service!”

“I placed a £2k+ oder with Vibrant Doors on 13 Feb expecting 3 - 7 day delivery as stated on their website. No doors, no response to emails, no answer on their phone line and np answerphone. I have now requested order cancellation and refund so let's see what happens.”

“After speaking to the sales team i ordered the Iseo doors, staff were helpful and friendly, doors have now arrived and look great.”

“Amazing service start to finish, the doors arrived within 4 days of placing my order and look amazing. Defiantly recommend!!”

“Ordered doors, took 4 days to tell me they were not in stock. Asked for immediate refund. Nothing so far. Not answering any telephone calls Very worrying.”

“Customer service was great, I dealt with Elliot originally and then followed up with his colleague Peter. Both were extremely helpful with helping me find the best doors and for my opening and even managing to get me a slight discount. Doors have now arrived and look great, keep up the good work”

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Vibrant Doors is rated 3.8 based on 295 reviews