Vibrant Doors Reviews

Name: Vibrant Doors
Rating: 3.83

3.8 Rating 295 Reviews

69 %

of reviewers recommend Vibrant Doors

3.8

Based on 295 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

About Vibrant Doors:

Vibrant Doors are a leading UK supplier of quality internal and external doors. Specialising in Bi-Folding doors, visit www.vibrantdoors.co.uk to view the full range online and in stock now.

Visit Website

Phone:

01332 770588

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Vibrant Doors 5 star review on 9th August 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality doors but they need protection in the edges when in delivery. Small chips and splits and the edges as they’re not covered. All other doors I’ve ordered have had cardboard edging or foam.”

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“Very pleased with the doors, however one door has come with damage/scratch. Image has been taken of the damage”

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“It was a good purchase, very nice prefinished oak doors, I bought 12 of them including 6 fire doors. Only one door has a slightly different colour than the others but you can live with it.”

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“Great doors, great service from ordering to delivery.”

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“Good Service and kept up to date with delivery, would recommend”

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“Was really happy with quality and design and styles on offer would recommend”

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“For the price not bad. But... instructions are woefully inadaquate. Very poor. DIY to an inexperienced person is simply impossible. Finding a joiner who will tackle installation... well... impossible also. Decent product let down by the fact its unuseable.”

Helpful Report

“I've just ordered 10 doors which have now been fitted. They arrived exactly on the day arranged. I would say the packaging of the doors left something to be desired as they were only shrink wrapped in plastic. Full marks to the delivery company for their careful handling as there was very little protection on the door corners and the door with glass in it had the wrapping torn. But, the doors look beautiful, and Vibrant were very helpful when I had a query. If only they had double doors in a smaller height, I'd have got all my doors from them”

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“The doors are really good. We had one door delivered that was the wrong size and this was rectified very quickly. Would definitely use again.”

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“Received my delivery on time. Doors have been hung now and they look amazing. Have a small defect on one of the doors but was too late to return as the building work in my property got delayed therefore unable to return the door. Overall happy as online purchases are never so accurate as this product was.”

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“Excellent customer service - lots of back and forth on options and offered a great package price which was unbeatable. Picked Mendes doors and these came straight from the manufacturer. Had some issues but dealt with Mendes for those, and had a refund for one door passed back, though that was only slightly late (matter of days). Would use again!”

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“Good quality doors at a very good price, delivered as instructed by Vibrant Doors to the date and time by the delivery company who stacked the doors in my garage with great care. Thanks”

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“I looked long and hard to find doors with adequate lippings for these old Victorian door frames. I settled on Vibrant's Mexican oak. From first contact to delivery they were a pleasure to deal with. The doors were exactly as described, delivered as advised and even the carpenter said they were a great quality door. Added to that they look and feel fantastic and top quality. I heartily recommend Vibrant doors as the one stop shop for your doors !”

Vibrant Doors 4 star review on 8th October 2020

Helpful Report

“I recently wrote a review regarding the Mexicano and Mexiana mix up over my doors. Since the review in fact within 24 hours I received a telephone call from Vibrant doors offering a full apology and an offer to compensate me for my issue. The gentleman Sam who in spoke with was very understanding and could not do enough for me. I am a quality manager for a large company and really believe customer support and service is key to the success of a company. Vibrant windows although I had an issues and did not write very good review immediately contacted me to put things right. I need to order additional doors and I will be ordering them from Vibrant windows thank you for your response.”

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“Very good thabks”

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“Really good all round service but received a damaged door which shouldn’t have happened. It was replaced quickly, but couldn’t give a 5 star rating because of this.”

Helpful Report

Hi Paul, Thank you for your feedback, I have looked into your order and I can see 1 of the doors received on your order was damaged on delivery, whilst we do our very best to deliver everything in perfect condition, unfortunately on the odd occasion we do experience transit damage. I'm glad to see we got the replacement door to you 48 hours later and in time for your joiner starting the following day! Vibrant Doors

“great customer relations and a verry good service”

Helpful Report

Hi Robert, Thanks for your feedback, we're more than pleased you were happy with the service provided! Vibrant Doors

Vibrant Doors is rated 3.8 based on 295 reviews