Vets Now Reviews

Name: Vets Now
Address: Penguin House, Castle Riggs, Dunfermline, Fife
Rating: 4.26

4.3 Rating 2,805 Reviews

81 %

of reviewers recommend Vets Now

Company Reviews

Metrics

Info

4.3

Based on 2,805 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Vets Now 5 star review on 13th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The vet was very kind professional and caring at a stressful time. She explained the likely charges and the treatment required very clearly.”

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Posted 6 years ago

“The staff at Vets Now have been wonderful. We have found everyone we dealt with highly professional, competent and kind. Can't thank enough for all the hard work and care.”

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Posted 6 years ago

“We found all of the vets very professional and also very understanding about how we were feeling. It was an emergency and they saw us as soon as we walked through the door. They let me hold my darling cat while we put him to sleep and gave us time with him after. Very understanding.”

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Posted 6 years ago

“I thankfully didn't have to wait too long. The consultant who examined my cat was fantastic. Calm, friendly and sympathetic. My cat has a difficult time with people she doesn't know but he had a lovely manner which put us both at ease. Thank you so much.”

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Posted 6 years ago

“I would recommend this vets to all i came as emergency as my beautiful cat was very poorly the staff calmed me down and although i had to put my cat down the staff handled the whole situation with extreme care and dignity x”

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Posted 6 years ago

“Support and care for our dog Dizzy on 14 Sept was incredible. We can not thank you all enough for helping her through the night. I don’t think she would have made it without you.”

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Posted 6 years ago

“Took wonderful care of my dog overnight following an emergency.”

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Posted 6 years ago

“Cared for my seriously poorly puppy over night. Very caring and understanding team. Would recommend in a heartbeat.”

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Posted 6 years ago

“I found the whole service hugely sympathetic and patient given that we knew our dog was very unlikely to return home. We never felt rushed to make any decisions and the Bet and staff ensured that we were fully aware of all the options before, sadly, having to have Charlie our to sleep. While it was a thoroughly awful day, I cannot speak highly enough of the staff who helped.”

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Posted 6 years ago

“As an emergency visit with our puppy the staff was really helpful and explained everything in detail and thankfully he made a full recovery.”

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Posted 6 years ago

“Vets now were exceptional when we lost our beloved Labrador. We were treated with dignity and given privacy to say our goodbyes in our own time. The whole circumstances were sudden and very distressing and the staff at vets now were u understanding of this and advised us in a way which helped us come to terms with our loss.”

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Posted 6 years ago

“Excellent care, easily accessible at late hours of the evening.”

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Posted 6 years ago

“Bronte was well looked after by the veteran I still miss Bronte to this day as my wife and i had 12 wonderful years her Thank you for your kind thoughts Mr s abblett”

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Posted 6 years ago

“Thank you to the vet and nurse on shift that night for dealing with a very unwell, scared and anxious (aggressive!) Malachi cat - I know he's not everyone's star pet but he means the world to me and I know he had 1st class care which potentially saved his life. Thank you!”

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Posted 6 years ago

“I called as I was going to bring my cat in as he was unwell the staff were very helpful & caring on the phone.”

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Posted 6 years ago

“They were just perfect ,great professionals,very polite. We recommend it”

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Posted 6 years ago

“Very caring vets at the most sad time with our dog. We had to have her put down at our emergency visit and the vet was so lovely and caring.”

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Posted 6 years ago

“Never really needed anything major, but everything was spot on, nice folks, helpful. No complaints.”

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Posted 6 years ago

“Excellent professional service from a friendly caring staff”

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Posted 6 years ago

“The whole team were fantastic and particularly the vet Anita (I think) who had to put my beloved Henry to sleep. She was extremely empathetic and is a wonderful vet. Please ensure she is rewarded.”

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Posted 6 years ago

Vets Now is rated 4.3 based on 2,805 reviews