Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,788 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,788 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

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English

“products are good , few times bin wrong but corrected straight away”

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Posted 7 years ago

“First class service great products staff always happy to help in anyway fast friendly service”

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Posted 7 years ago

“i love this site. fast cheap and rewarding. excellent service everytime”

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Posted 7 years ago

“Great product, shame you courier service lets you down. I dont mind paying extra for speedy delivery, but 3 days later than expected and a load of hassle, no thanks! Called your Customee Services and got no response.”

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Posted 7 years ago

“Having traded with this company for several years I have always been more than satisfied with the service, product and delivery. Keep up the good work and thank you”

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Posted 7 years ago

“An easy order and great products, delivered very quickly and in perfect packaging. My one problem is that there's an assumption that everyone is an expert on these products now - I still need a little more help on-line as to what goes with what!”

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Posted 7 years ago

“Excellent service and products, I've been using for over 2 years. Only one error in that time with a prompt resolve!”

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Posted 7 years ago

“Easy to order and pay, delivery usually faster than stated so what's not to like?”

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Posted 7 years ago

“Online ordering is easy, and Vapour's great E-liquids are keenly priced. Was a pleasant surprise that online chat and phone ordering was so good as well.”

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Posted 7 years ago

“Since you moved from Seaham to Peterlee I have noticed a change in the quality of customer service, for the worse, unfortunately. Therefore I do not purchase as much or as often as I once did. This is partly due to the removal of certain items, which I once bought regularly, from the catalogue.”

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Posted 7 years ago

“I always get great service and fast delivery. Any problems are always sorted quickly. Vapour.com is my go to place for vape supplies”

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Posted 7 years ago

“Good prices and quick delivery Good discount coded”

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Posted 7 years ago

“Very happy with purchases and delivery,no complaints as of yet.”

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Posted 7 years ago

“I’ve been using Vapour products for a couple of years and have always found them to be excellent quality. Well done and continue the good work.”

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Posted 7 years ago

“Good, but could do with more discounts and a faster checkout process.”

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Posted 7 years ago

“Excellent product and customer service. Very satisfied with this Company.”

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Posted 7 years ago

“Brilliant.”

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Posted 7 years ago

“Fast delivery. Problems are sorted quickly, with no fuss.”

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Posted 7 years ago

“Excellent quality products, both liquid and hardware. Prices are reasonable, particularly as the free delivery is very quick. The fact that this is a UK company is comforting and is enhanced by very good customer service.”

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Posted 7 years ago

“Vapour has always given me a 1st class service. My orders always arrive very promptly and are always correct.”

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Posted 7 years ago

Vapour.com is rated 4.7 based on 2,788 reviews