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Vape UK Reviews

4.8 Rating 11,294 Reviews
96 %
of reviewers recommend Vape UK
Company Reviews Product Reviews
4
 Info
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Phone:

01273 964252

Email:

info@vapeuk.co.uk

Location:

Vape UK, Unit 2a Victoria Trading Estate, Victoria Road, Brighton
Portslade
BN41 1XQ

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Kim Todd
Verified Buyer
“No problems, always excellent service, thanks.”
Helpful Report
Posted 4 years ago
Fiona Davis
Verified Buyer
“Outstanding customer service! Quick delivery, trust this company & buy regularly from them. Highly recommend to friends”
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Posted 4 years ago
Anonymous
Verified Buyer
“Fricking Amazing!”
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Posted 4 years ago
Lisa O'Hare
Verified Buyer
“Great products. Great service. Reasonable prices. I would highly recommend.”
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Posted 4 years ago
Nicolette Holz
Verified Buyer
“Very good and quick delivery”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Love the elf bars, they last a couple of days each and come in really good flavours. The design is good too and there’s a nice tactile feel to them. The mouthpiece isn’t big and clunky like some vapes I’ve had either. Website is easy to navigate and the loyalty points are built up pretty quick if you buy a couple of weeks worth at a time. Only criticism I have is that twice now I’ve bought enough to qualify for free delivery and it hasn’t been applied, and I’ve been charged for delivery. If I’m spending the same amount of money anyway I’d rather have an extra vape. Don’t know if I’m supposed to enter a code or something but it’ll be the first site I’ve used where the free delivery option doesn’t show up alongside the premium delivery options.”
Helpful Report
Posted 4 years ago
Hi Kerry, Thank you for taking the time to leave us a review, we are happy to hear you are enjoying the Elf Bar product you purchased from us. Many thanks for the feedback regarding the ease of navigation on our website, our developers will be overjoyed to hear this. With regards to the delivery cost applied at the checkout, we offer free Tracked 48 delivery on all purchases over the amount of £20.00. Any additional service, such as a next day delivery service, is an added cost. The one order you placed with us recently, came to £20.00 and therefore qualified for free delivery, but you chose to select the Royal Mail Special Delivery service, which is where the additional cost was applied, as this is not a free service on an amount of £20.00. I hope this makes sense, if you have any questions, please do not hesitate to contact us at info@vapeuk.co.uk and we will help assist you further. Kind regards, Michael @ Vape UK.
Posted 4 years ago
Jamie McInally
Verified Buyer
“Always excellent service! Cheaper products than anywhere else I’ve seen. Best vape company I have used.Really can’t fault this place 10/10.”
Helpful Report
Posted 4 years ago
John MacKenzie
Verified Buyer
“10/10!! After using many companies to try to figure out who has the easiest and most efficient page to use and also the best/quickest company deliver to the Western Isle of Scotland I have finally found the one! Easy to navigate site, great deals and very quick to deliver (tracked) to the middle of nowhere. Thank you!! Also, a big thanks to Matt for the little chocolate in the package that has just arrived today. Thanks again!”
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Posted 4 years ago
Edward Williams
Verified Buyer
“Excellent customer service & speed of delivery. Lots of options at really good prices. Highly recommended vape uk”
Helpful Report
Posted 4 years ago
Darryl Earle
Verified Buyer
“Very good service. Will continue to purchase from the company”
Helpful Report
Posted 4 years ago
Gemma Adam
Verified Buyer
“Excellent service, great selection of products!! Highly recommend”
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Posted 4 years ago
Carl Pepper
Verified Buyer
“As always great product great delivery just great service.”
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Posted 4 years ago
Anonymous
Verified Buyer
“Good quality”
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Posted 4 years ago
Beth Brace
Verified Buyer
“Wouldn’t be 10+ days clean from smoking cigarettes if it wasn’t for Vape UK. Highly recommend!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Brilliant customer service. My vapes hadn't arrived so I sent an email, they replied straight away and sorted out the issue by re-sending my order to be delivered the next day. Will definitely be ordering from here again”
Helpful Report
Posted 4 years ago
Leslie Spencer
Verified Buyer
“Always easy to order, competitive pricing with Loyalty Discounts as well, and good timely delivery.”
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Posted 4 years ago
Toni King
Verified Buyer
“Great taste love them”
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Posted 4 years ago
Chloe Bull
Verified Buyer
“One out of 10 pens didn't work...so that was a bit disappointing. I couldn't find any way to initially report this either until finally being emailed and asked to review.”
Helpful Report
Posted 4 years ago
Warren Stokes
Verified Buyer
“The disposable vapes are ok but l was wondering weather there was a more economical way to vape I get through 1 a day”
Helpful Report
Posted 4 years ago
David Hull
Unverified Reviewer
“Tried the offer of 5 Elf Bars for £20. Only 3 in the bag, when it was delivered. Sent an email nearly 2 weeks ago, no reply. After reading reviews, i was expecting better customer service”
Helpful Report
Posted 4 years ago
Vape UK is rated 4.8 based on 11,294 reviews
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