“Vape club are my go to every time! Fast delivery never had any issues with delivery!
I had an issue with a faulty mod which happens but they were brilliant at resolving the matter can’t fault their customer service! Brilliant vape club”
“Cannot fault Vape Club. Very fast delivery. Easy website to navigate. Good descriptions of flavours. Any issues and they are great to deal with. Prompt responses and excellent customer service. I will only use them for all my vape needs”
“After ordering from Vape Club I actually decided to give up vaping all together, so I requested for the items I had bought to be returned and refunded. Dealing with their customer service was simple and extremely helpful and I have now returned the items with no issues. Would highly recommend anybody with any queries to not hesitate in contacting them. All in all a very positive customer service experience!”
“Great customer service, speedy delivery and competitive pricing on their extensive product range. I've been buying from them for over 4 years now and never had a problem. They even exchanged a faulty mod for me the day before Christmas which was incredible service. Can't recommend them highly enough.”
“Been with vape club for quite some time now, and they have always delivered a 1st Class Service. Keep up the great work, and all the best for the New Year *****”
“Had a problem with Aspire coils, contacted customer service, they replaced them within a 24 hour period, better than I expected, this company is very professional and goes the extra mile in terms of customer service.”
“I have not come across any online company that delivers a faster service, these guys are like lightning. Ordered and delivered in less than 24HRS, Highly Impressive! Prices are competitive, cheapest on line for my coils (Aspire Cleito) and that speedy delivery was FREE! Customer Service top notch. What can I say “VapeClub” you are legends. Thank you so much. I will be back.”
“Best vape company around. Been using almost exclusively for 5 years. Prices are competitive, loyalty point system for reviews and buying thing is a nice bonus, and customer service is unmatched by any company I’ve ever used, let alone just in the vaping industry.”
“These guys are on the ball completely. Been using them exclusively for 2 years, I usually use the free postage and packing service which is reliable, traceable and well, free!
They have huge selection of eliquids the ones I have tried are top notch.
I can rely on VapeClub and to get deliveries out pretty much immediately or first thing next day is great if you are in danger of running out! I live in the Outer Hebrides and because they get the order to the mail so quickly there is rarely a noticeable delay. If I ever have any query, customer service get back to me very quickly and they all appear helpful friendly and normal. They have built a great team it would appear!
Wishing them all the best for the future and highly recommend them.”
“Very quick delivery, amazing selection and brilliant customer service. I had to talk to Nirojan in customer service after I had an issue with my purchase who very quickly resolved my problem by offering a replacement or an alternative. All in all a very good experience as always with them.”
“Twice now I’ve had a delivery not arrive, out of probably in excess of 50 orders, but each time the staff have been incredibly helpful and sorted each issue immediately. Couldn’t recommend them highly enough.”
“Simply lazy and ineffective customer service. The products they have supplied to me are suspected to be non genuine/inauthentic. After several weeks of emails and documentation of the inconsistencies and possible danger of the product on my part, they did the absolute MINIMUM they could to discount my claims, it was insultingly lazy, I myself had already made the same checks, and I have been left out of pocket. I won’t be ordering again and I’d recommend others avoid or risk repeating my experience with possible low quality versions of branded products.”
“I ordered three disposable vapes the Flavours Were immaculate but two of the vapes had come faulty. So I contacted vape club about the issue and a lovely customer service advisor named (Mohammed) had helped by sending out a next day delivery replacement order. very good customer service and very fast and efficient response times.”
