“I had an issue with one of two vape mods that I bought.
Once I proved the issue they instantly issued a replacement.
I am always happy to use Vape Club. Brilliant customer service.”
“Excellent service. Reliable and timely deliveries and on the one occasion I received an incorrect product Seb in customer service was extremely helpful and responsive and rectified the error.
Keep it up.
Tom”
“Amazing! We ordered fairly late on a sat and arrived next morning via royal mail! On a Sunday! Exceptional service and product was exactly what we wanted! Five stars!”
“Absolutely amazing customer service. Had a mechanical issue with a vape kit I had bought and it couldn't have been easier to have the broken one replaced. Customer service was fast to respond every time and were incredibly helpful!”
“Vape club are my go to every time! Fast delivery never had any issues with delivery!
I had an issue with a faulty mod which happens but they were brilliant at resolving the matter can’t fault their customer service! Brilliant vape club”
“Cannot fault Vape Club. Very fast delivery. Easy website to navigate. Good descriptions of flavours. Any issues and they are great to deal with. Prompt responses and excellent customer service. I will only use them for all my vape needs”
“After ordering from Vape Club I actually decided to give up vaping all together, so I requested for the items I had bought to be returned and refunded. Dealing with their customer service was simple and extremely helpful and I have now returned the items with no issues. Would highly recommend anybody with any queries to not hesitate in contacting them. All in all a very positive customer service experience!”
“Great customer service, speedy delivery and competitive pricing on their extensive product range. I've been buying from them for over 4 years now and never had a problem. They even exchanged a faulty mod for me the day before Christmas which was incredible service. Can't recommend them highly enough.”
“Been with vape club for quite some time now, and they have always delivered a 1st Class Service. Keep up the great work, and all the best for the New Year *****”
“Had a problem with Aspire coils, contacted customer service, they replaced them within a 24 hour period, better than I expected, this company is very professional and goes the extra mile in terms of customer service.”
“I have not come across any online company that delivers a faster service, these guys are like lightning. Ordered and delivered in less than 24HRS, Highly Impressive! Prices are competitive, cheapest on line for my coils (Aspire Cleito) and that speedy delivery was FREE! Customer Service top notch. What can I say “VapeClub” you are legends. Thank you so much. I will be back.”
“Best vape company around. Been using almost exclusively for 5 years. Prices are competitive, loyalty point system for reviews and buying thing is a nice bonus, and customer service is unmatched by any company I’ve ever used, let alone just in the vaping industry.”
“These guys are on the ball completely. Been using them exclusively for 2 years, I usually use the free postage and packing service which is reliable, traceable and well, free!
They have huge selection of eliquids the ones I have tried are top notch.
I can rely on VapeClub and to get deliveries out pretty much immediately or first thing next day is great if you are in danger of running out! I live in the Outer Hebrides and because they get the order to the mail so quickly there is rarely a noticeable delay. If I ever have any query, customer service get back to me very quickly and they all appear helpful friendly and normal. They have built a great team it would appear!
Wishing them all the best for the future and highly recommend them.”
“Very quick delivery, amazing selection and brilliant customer service. I had to talk to Nirojan in customer service after I had an issue with my purchase who very quickly resolved my problem by offering a replacement or an alternative. All in all a very good experience as always with them.”
