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Vape Club Reviews

4.86 Rating 56 Reviews
98% of reviewers recommend Vape Club
Company Reviews
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91.07%
51 Reviews
7.14%
4 Reviews
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0 Reviews
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0 Reviews
1.79%
1 Reviews
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Location:
Vape Club LTD Unit 27 Greenhill Crescent

Categories:
B2C
Consumer Staples
E-commerce

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service
delivery methods
Next Day
average delivery time
100%
on-time delivery
100%
accurate and undamaged orders
Customer Service
Email, Live Chat
communication channels
Under an hour
queries resolved in

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Barry
Verified Reviewer
"Minor hiccup with my delivery last month was quickly rectified without any hassle. Really appreciate how these guys handle customer service. They have been consistently great over a two year period and I'll be continuing to use them as long as that happens."
Helpful Report
Posted 3 weeks ago
Guido Viale Marchino
Unverified Reviewer
"176/5000 I am an Italian and I discovered your site to buy liquids for electronic cigarette. I found your company really very serious, fast and very very stocked"
Helpful Report
Posted 1 month ago
Anonymous
Verified Reviewer
"Great vape shop. Amazing selection of juices and equipment. Fast delivery. And great after sales service with the online chat. I got a response in 30 seconds and the person responding had all the knowledge to help me!!! 5* all the way!!!"
Helpful Report
Posted 1 month ago
Harrison Lee
Unverified Reviewer
"Vape Club are very professional company and my go to for all vape needs. Recently had an issue with a product I bought, within 5 minutes of messaging the live chat, my issue was resolved and was provided with a missing component the very same day!"
Helpful Report
Posted 1 month ago
Jim
Unverified Reviewer
"Always in stock, always fast delivery. Great service!"
Helpful Report
Posted 1 month ago
Danny Davis
Unverified Reviewer
"Always fantastic Customer Service coupled with fast delivery and excellent choice."
Helpful Report
Posted 1 month ago
Hannah Ayres
Unverified Reviewer
"Vape Club is my go to! I won't shop with anyone else. Delivery is quick, prices are good. And on the odd occasion where something goes wrong with the order the customer service team always reply quickly and solve the problem there and then. I can not fault them."
Helpful Report
Posted 1 month ago
Dean
Unverified Reviewer
"Quick delivery, huge stock list, lots of very good deals and excellent customer service. Recommended!"
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
"Epic company. Delivery is always next day. Customer service is superb!!"
Helpful Report
Posted 1 month ago
Gary Nichols
Unverified Reviewer
"placed my order and was here within two days only to find that lemon tart was mango tart emailed vape club and they sorted the problem straight away no fuss and allowing me to keep the wrong order fantastic service have been using these guys for a while now and the service is second to none keep up the good work"
Helpful Report
Posted 1 month ago
Julie
Unverified Reviewer
"Brilliant customer service, cannot fault Vape Club in any way. Highly recommended"
Helpful Report
Posted 1 month ago
Thomas Sim
Unverified Reviewer
"Fixed a delivery error, very understanding. And excellent friendly service."
Helpful Report
Posted 1 month ago
Hanet
Unverified Reviewer
"I’ve used this site multiple times! I’m from Norway, the delivery goes fast and they have a huge selection. I’ve never had problems ever except once (they fixed it within 12h), if something does come up, they do their best to fix the problems and makes sure you have what you need and that you are one happy costumer. So, fast delivery, any issues? An excellent costumer service. Great selection of liquid. 10/10 recommendation."
Helpful Report
Posted 1 month ago
Jamie Whiskin
Unverified Reviewer
"happy all ways quick delivery. if there is a issue the team all ways resolve my number 1 vape juice suppler"
Helpful Report
Posted 1 month ago
Sohan
Unverified Reviewer
"Vape club is honestly the best online service as everything comes on time, they also have excellent customer service any issue are resolved punctuality and fairly. I would 100% reccomend Vape Club"
Helpful Report
Posted 1 month ago
Simon
Unverified Reviewer
"They have a wide choice of liquids and vape devices always recieve my orders the next day. There customer service is amazing if you ever have a problem they will rectify it. Couldnt recommend highly enough"
Helpful Report
Posted 1 month ago
Joe
Unverified Reviewer
"Fab customer service! Bent over backwards to help me, 5*"
Helpful Report
Posted 1 month ago
Tom
Unverified Reviewer
"Fantastic customer service. Were quick to respond to an issue I had with a missing order and immediately organised a re-delivery at no additional cost."
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
"Excellent service, has an issue with my new smok pen, returned, the next day received an email confirming it was faulty and a replacement dispatched same day"
Helpful Report
Posted 1 month ago
Joshua Lammin
Unverified Reviewer
"Always efficient delivery and helpful customer service"
Helpful Report
Posted 1 month ago
Vape Club is rated 4.86 based on 56 reviews
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