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Vape Club Reviews

4.8 Rating 214 Reviews
95 %
of reviewers recommend Vape Club
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Location:

Vape Club LTD Unit 27 Greenhill Crescent,
Watford
Hertfordshire
WD18 8YB

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Anonymous
Anonymous  // 01/01/2019
Customer service is brilliant , cheapest I’ve found online, and super fast delivery thank you
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Posted 1 day ago
I've been buying form Vape club since i kicked the ciggs a little over 2 years ago. Initially experimenting with disposables, but quickly moved over to refillable units. I honestly cant fault them. Good range, decent pricing and fast delivery - what's not to like!! What's prompted this review, was a recent issue I had with a new vape unit. It arrived yesterday, but wouldn't charge. I was quickly onto customer service and they couldn't do more to help. Initial response was within an hour of raising. Bit of back and forth (photos and video) to show the issue, and a replacement unit was dispatched today and will no doubt be here tomorrow. Huge thanks to Sian and the team - its this sort of thing that will keep me coming back.
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Posted 3 days ago
I’m new to this and have been emailing vape club with questions. They emailed back very quickly and were so helpful. I would 100% recommend them
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Posted 1 month ago
If it weren't for Presley Jossie's assistance, I might have lost my entire investment on this platform.
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Posted 1 month ago
Thankful l got redeemed with the help of TheresachinRecovery INC
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Posted 1 month ago
Ordered some dojo blast pods for a great price from Vape Club. I was very impressed with the speedy delivery as I ordered in the evening and they arrived the very next day!
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Posted 4 months ago
I was scammed out of 80,700 Euros in an investment scheme, and I thought I’d never get my money back. Supreme Assets Recovery Agency came to my rescue and recovered my funds quickly and professionally. Their team was reliable, supportive, and kept me updated throughout the process. If you’ve been a victim of a scam broker, don’t hesitate to contact them at 𝔼𝕞𝕒𝕚𝕝 𝘴𝘶𝘱𝘳𝘦𝘮𝘦𝘢𝘴𝘴𝘦𝘵𝟟@𝘨𝘮𝘢𝘪𝘭.𝘤𝘰𝘮 𝕠𝕣 𝕎𝕙𝕒𝕥𝕤𝔸𝕡𝕡 +𝟜𝟜 𝟟𝟛-𝟠𝟠-𝟞𝟡-𝟟𝟡-𝟝𝟠. They are truly amazing!
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Posted 6 months ago
I love vape club! Great service, loads of multi buy offers, massive selection of vaping products, free next day delivery if you spend enough (I think it's a £20 min order) and it'll save you a fortune on shop prices. You can earn back an extra 50p on each item you buy by writing a review. The information bits of their site walk you you every step of stopping smoking, from first disposables to big boy vapes. Vape club have cemented themselves into my mind with the most positive brand image of any company I use to buy anything - it's been 100% positive all the way over the years I've used them. Everything is always as promised or better - fast delivery, occasional freebies with your order, simple ordering process, easily available discounts, prices to suit all pockets. There's even a phone number to call if you need any help. Can't fault them on any aspect of their business.
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Posted 8 months ago
Fantastic service. Always prompt and on time. Really good choice as well. Safe to use and I am one happy repeat customer.
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Posted 9 months ago
Absolutely amazing service. Ordered all sorts of vape related products evening of Wednesday 4th Sept. Delivery, all correct, received next day, 5th Sept 2024. How can you do that? Very, very pleased. Would definitely recommend Vape Club. Thank-you guys. Karen Harrison.
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Posted 10 months ago
Excellent company. Used for a while now, they are one of the cheapest in the market. Easy ordering and despatch time is quick and easy. Had an issue with a couple of caps not working when received. Emailed the company and a member of their team sorted the problem and we had replacements within days. Keep it up vape club. 👍👍👍👍
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Posted 1 year ago
Easy to use website, excellent quality products, excellent communications. Delivery always next day. Highly recommend this company.
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Posted 1 year ago
Fast delivery, affordable products, great communication with support team, definitely recommend!
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Posted 1 year ago
Another 5 star review from a very happy customer. Emailed Vape Club with a problem....instant acknowledgement of my email and further email within 30 minutes resulting in problem being sorted! Excellent customer service as always! Wouldn't shop anywhere else!
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Posted 1 year ago
Great customer service
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Posted 1 year ago
Absolutely fantastic customer service really quick turnaround was well happy highly recommend xxxx
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Posted 1 year ago
The customer service at Vape Club is brilliant. So easy to contact, and the response is always quick & accommodating whatever the issue or query. There is also a great loyalty scheme to gain points not only for purchases but also for leaving reviews on products. Only place I will go to for anything vape related as they have so much information for every item plus ratibgs/reviews from customers. Thank you!
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Posted 1 year ago
Exceptional service delivery and products
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Posted 1 year ago
I don’t normally write reviews but on this occasion, I feel I have to as I have never received such a good level of customer service in response to an incorrect order being delivered. I emailed the company to let them know the order I received was wrong, and I was responded to straight away by a very pleasant member of staff (Harry) apologising for the error and resending my initial order as a priority. I was then asked to return the incorrect items and was refunded the postage charge within minutes of sending the receipt. Quick, efficient and polite service and it’s therefore not put me off of shopping from vape club in the future.
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Posted 1 year ago
The customer service is second to none. The delivery is next day if you order before 4 o’clock the day previous. I had a problem with a couple of the vapes and the next day I received two more to replace them. Incredible service and I can’t praise them enough. So efficient and so well priced. So much cheaper than any of the vape shops and supermarkets. Well done you are really doing an amazing job and stopping the smoking of cigarettes. Thankyou all E from Bridgend
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Posted 2 years ago
Vape Club is rated 4.8 based on 214 reviews