Vape Club Reviews - Read Reviews on Vapeclub.co.uk Before You Buy

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Location:

Vape Club LTD Unit 27 Greenhill Crescent

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Anonymous

Anonymous // 01/01/2019

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“Bad customer service, Wasted my time for many days and did not get my order to me on time. Please do not waste your time with them.”

Posted 4 days ago

“Excellent service as always! Highly recommended. Ordered several times in the past and never had a problem. Kept informed throughout and delivery has never taken longer than a couple of days. Excellent company and very fair prices!”

Posted 1 month ago

“Fantastic company. Absolutely over the moon with extensive vape juice choice & first class service!!! I will definitely be using Vape Club as my regular place to purchase my vaping products!!!

I was regularly purchasing all my vape juice from Vaporfi as I liked the diversity of flavours. Plus I liked creating my own flavours & didn't think I'd find any flavours similar any where else. Vaporfi's website developed major glitches & became unusable. So I had to find another site to get my juices. Luckily I remembered Vape Club and took a look at the site.....

The variety of different flavours of juices they have is outstanding!!! I found flavours similar to the ones I was creating myself..

I places an order which was shipped the day of ordering & to my pleasure it arrived the following day. I chose standard delivery so was expecting it could take a few days to arrive which would of been acceptable!!

All emails sent to Vape Club have been responded to promptly! Their customer service is amazing good.

If you're looking for somewhere online to buy e&l-liquid use Vape Club!!”

Posted 2 months ago

“Excellent service, items arrived by lunchtime the day after placing order. Really good selection of products. Will definitely continue using Vape Club.”

Posted 2 months ago

“Just received my usual 2 weekly order plus a couple of treats. I wouldn’t have known there was a national emergency because the whole order and delivery process was brilliant as usual - order Monday, received Wednesday. (Crisis - what crisis?). Brilliant guys - together we will get through this 😀👍”

Posted 2 months ago

“First time I've used these guys.I have to say they more than live up to the hype.
Bought a vaperesso target pm80.They had it the best price on the internet.
Ordered it Monday afternoon and it arrived Tues morning.
Also received two free bottles of e liquid.
So goodbye and hello Vape club!!”

Posted 2 months ago

“I Love these people. They have all the goods and are good to all people (that shop there...... and everyone I would imagine). Best range of consumables and hardware, great information, great service, free 1st Class that's been next day on everything I've ordered, great pricing, great attitude. I highly recommend with 10 Golden Stars. I shan't be going anywhere else for Vape stuff, that is for sure!”

Posted 2 months ago

“Fantastic customer service, really impressed and will definitely continue to use my this company for all my vaping needs.”

Posted 3 months ago

“Absolutely amazing guy's, vast range of e-juices and all the mods,tanks and accessories you need from beginner to expert you know they will have what you need, if you are unsure you can always call, can't recommend them enough been using vape club for years now and they have the most friendly customer service and any issues are resolved quickly and efficiently!”

Posted 3 months ago

“Excellent customer service, great products and next working day delivery!”

Posted 3 months ago

“Poor customer service. On my 2nd Ibiza Vapouriser in 3 months and both batteries have developed a fault. Contacted Custoner Services on Facebook Messenger 4 days ago and not received the promised email to resolve”

Posted 4 months ago

“Excellent and friendly service”

Posted 5 months ago

“Received faulty product, had to pay out of my own money to send it back, had to chase vapeclub for info regarding my refund and have still yet to receive an outcome.”

Posted 9 months ago

“I ordered my usual amount of 10ml liquid but then my e-cig broke. I sent the remainder of bottles back to exchange for pods. A few back and forth e-mails to make sure everything was communicated properly and I have received my pods today. Absolutely no problems whatsoever. Thank you Vape Club.”

Posted 10 months ago

“Delivery is fast and customer service is the best I have experienced! Prices are great and I wouldn’t purchase from any other supplier!Well done Vape Club! The item was initially damaged but they sent another immediately!”

Posted 11 months ago

“Excellent next day delivery service and great products.

I had an issue with an Item purchased,, their Customer Service support was outstanding. The item was returned and a replacement item was sent to me within 24 hours, all communication with them was clear and hassle free.
I will definitely recommend them and wouldn’t hesitate to order from them in the future. Great company.”

Posted 1 year ago

“I ordered what I thought was Mint, aniseed and liquorice flavour vape juice, however when I tried it it was not the right one, on the box it says Cherry and Blackcurrent. I never buy fruit flavours as I know I don't like them. When I wrote to customer services a rather condesending person told me that that is what you get if you order on line as you cant try them first and just because I didn't like the flavour it didnt mean there was anything wrong with the product, they offered me 25% money back.
I did not want money back, I would have been happy with a replacement and would of happily sent the others back. I have spent hundreds of pounds with this company and have never complained before but felt the description on their website was wrong. I have photos of their website description and photos of what it says on the box.......Never the twain shall meet.....TOTALLY Different!

I would say as long as you are spending your money with them all will be fine but don't dare to complain or question what their description says because you will get short, sharp thrift!! AVOID.....Go to a reputable shop”

Posted 1 year ago

“massive selection of e-liquids so many different flavours really fast delivery and free when you spend over £20.”

Posted 1 year ago

“Minor hiccup with my delivery last month was quickly rectified without any hassle. Really appreciate how these guys handle customer service. They have been consistently great over a two year period and I'll be continuing to use them as long as that happens.”

Posted 1 year ago

“Very reliable next day service. Good choice of products. Generally good prices and a good selection of sales items.”

Posted 1 year ago

Vape Club is rated 4.68 based on 78 reviews