Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very helpful”

Helpful Report

(Tauriq Kannemeyer) - Posted 6 years ago

“Easy to set up and much cheaper than existing insurer”

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(Anica Mulder) - Posted 6 years ago

“Helpful Explained perfectly Easy to understand”

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(Millicent Nkwane) - Posted 6 years ago

“Have reduced my insurance premium considerably by having spoken to you. Many thanks, Allan.”

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(Rachel Power) - Posted 6 years ago

“I was happy to go with Van LineDirect as I found them to be very competitively priced”

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(Tauriq Kannemeyer) - Posted 6 years ago

“Very quick and efficient service and very helpful sales team. Would highly recommend for van insurance.”

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(Abongile Fana) - Posted 6 years ago

“Excellent customer service”

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(Sadiqa Manan) - Posted 6 years ago

“Good and friendly”

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(Millicent Nkwane) - Posted 6 years ago

“Very helpful”

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(David LaBorde) - Posted 6 years ago

“Was a pleasant experience.”

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(David LaBorde) - Posted 6 years ago

“Good customer service and very open with information of my policy”

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(Millicent Nkwane) - Posted 6 years ago

“The operators english was poor and I found it hard to understand”

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(Sadiqa Manan) - Posted 6 years ago

“The best...!”

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(Anica Mulder) - Posted 6 years ago

“Great informative team members”

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(Millicent Nkwane) - Posted 6 years ago

“I have been trying to get in touch via email and over the phone but I am having no look, please...please some one phone me urgently 07717790311. I have only had your insurance for 2 days .....”

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(Sadiqa Manan) - Posted 6 years ago

“my experience taking out insurance with your company was good.”

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(Abongile Fana) - Posted 6 years ago

“Nice to speak to Ben, good clear communication, able to understand. Successfully renewed my insurance, good job. Thank you Ben.”

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(Ben Avenell) - Posted 6 years ago

“Staff is extremely helpful.”

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(Millicent Nkwane) - Posted 6 years ago

“Very good service”

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(Nosiphiwo Mute) - Posted 6 years ago

“Kept me waiting on the phone for 20 MINS!!!! while we went through the policy to " validate " it.....doesn't matter that I had already filled it in on Compare the market earlier??? oh no.....then asked for 7 quid because I was ONE day late validating my details...arrrgghhh!!!! Then asked for my ncb document 3 times!!!!! AVOID this company.”

Helpful Report

(Millicent Nkwane) - Posted 6 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews