Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was great, quick and friendly with great value for money”

Helpful Report

(David LaBorde) - Posted 6 years ago

“I liked the idea that the agent was customer focus, he made us felt like our interest is more important to him than anything else and that he was looking out for us. He said he would save us money and he did which I appreciate greatly, and because of the service received I would be recommending Van Line Direct to all my business colleagues.”

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(Zinzan Finnucane) - Posted 6 years ago

“Nice and helpful bloke.”

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(Kazi Ahmed) - Posted 6 years ago

“Good service, friendly on the phone. Thanks”

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(Annie Mguba) - Posted 6 years ago

“Quick and easy”

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(Nosiphiwo Mute) - Posted 6 years ago

“Very good all-around service.”

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(Kazi Ahmed) - Posted 6 years ago

“Very quick clear and efficient thank you”

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(Alexandra Pyman) - Posted 6 years ago

“Very helpful, patient and professional. Millicent is an asset to yourselves. Than you”

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(Millicent Nkwane) - Posted 6 years ago

“Friendly and efficient service”

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(Joseph Heater) - Posted 6 years ago

“Was brilliant”

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(Ben Hollington) - Posted 6 years ago

“Very informative and helpful”

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(Ben Hollington) - Posted 6 years ago

“Very pleasant and polite when speaking to representative”

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(Nosiphiwo Mute) - Posted 6 years ago

“First of all I received an online quote, which was one of the cheaper one I received. As a result I phoned to finalise the application, I was happy with the service I received and the quote was accepted.”

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(Florence Dantjies) - Posted 6 years ago

“Not bad overall.”

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(Ben Hollington) - Posted 6 years ago

“Polite and friendly”

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(Kululwa.Zitumone) - Posted 6 years ago

“Excellent service been with them 4 years now for both my vans”

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(Joseph Heater) - Posted 6 years ago

“A fair price and good service on the phone. A possible pament problem using a different card was understood and sorted out quickly.”

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(Antonio Vieira) - Posted 6 years ago

“Great prices and friendly staff 👍🏼”

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(Troy Rook) - Posted 6 years ago

“Ben was very good on the phone and lovely to chat to”

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(Ben Hollington) - Posted 6 years ago

“Easy and quick to renew insurance..”

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(Tayla Conway) - Posted 6 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews