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Van Line Direct Reviews

4.6 Rating 2,477 Reviews
91 %
of reviewers recommend Van Line Direct
4.6
Based on 2,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Van Line Direct Reviews
Anonymous
Anonymous  // 01/01/2019
Ben tried very hard to match my renewal price and was a pleasant experience
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(Ben Avenell) - Posted 6 years ago
Excellent, friendly & efficient communication and service. Arranged to call me back and did when they said they would. Delighted to be have a new policy and have saved loads of money on my insurance so very happy.
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(Rachael Griffith) - Posted 6 years ago
Perfect, polite friendly and informative
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(Tayla Conway) - Posted 6 years ago
Very professional and polite . Was taken care of quickly
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(David LaBorde) - Posted 6 years ago
Very helpful and very friendly . No pushy ness and was happy to call me back when I was busy
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(David LaBorde) - Posted 6 years ago
Saved me additional money by advising to transfer no claimed between vehicles. Very helpful..
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(Sadiqa Manan) - Posted 6 years ago
Very pleased
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(Florence Dantjies) - Posted 6 years ago
Rachel was very clear and friendly. She is an asset to your business. Probably deserves a pay rise!!🙂
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(Rachael Griffith) - Posted 6 years ago
Very good service
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(Zinzan Finnucane) - Posted 6 years ago
Fast friendly service
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(David LaBorde) - Posted 6 years ago
Quick and easy to obtain insurance.
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(Florence Dantjies) - Posted 6 years ago
Very professional and good price
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(Anica Mulder) - Posted 6 years ago
Brill and easy to sort... decent guy on the phone he needs a pay rise
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(Kazi Ahmed) - Posted 6 years ago
Very helpfull
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(Tayla Conway) - Posted 6 years ago
van line were very helpful and the person we spoke to was very understanding ofmy husbands hearing difficulties.
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(Anica Mulder) - Posted 6 years ago
Excellent service, very informative and helpful
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(David LaBorde) - Posted 6 years ago
Very efficient
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(Sadiqa Manan) - Posted 6 years ago
Good very good
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(Ben Hollington) - Posted 6 years ago
Friendly and helpful on the phone. Quick to get through and speak to someone who explained things I needed clarifying.
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(Kazi Ahmed) - Posted 6 years ago
Very helpful staff and very competitive prices. Hope I can keep with them for a long time.
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(Ben Avenell) - Posted 6 years ago
Van Line Direct is rated 4.6 based on 2,477 reviews