Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

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“Spot on great work very polite gentleman keep up the great work explained everything I needed to no”

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(Ben Hollington) - Posted 6 years ago

“Nice ease process with very helpful staff.”

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(Sadiqa Manan) - Posted 6 years ago

“She was lovely and explained everything expertly.”

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(Nosiphiwo Mute) - Posted 6 years ago

“There were a few complications, as is normally the case, but those were swiftly dealt with by Florence and we were good to go.”

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(Florence Dantjies) - Posted 6 years ago

“Great service.much more than expected. Portobello gifts”

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(Tayla Conway) - Posted 6 years ago

“I spoke to Tayla Conway with regards to my new van insurance. She was very helpful and explained everything very clearly.”

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(Tayla Conway) - Posted 6 years ago

“Very good... service .. from Advisor right thru to Richard, will recommend to friends!”

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(Richard Clark) - Posted 6 years ago

“Very good service thank you”

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(Millicent Nkwane) - Posted 6 years ago

“Really helpful and patience”

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(Millicent Nkwane) - Posted 6 years ago

“very easy”

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(Montesque August) - Posted 6 years ago

“Very good service from my experience rated 5.”

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(Sadiqa Manan) - Posted 6 years ago

“A fantastic experience while dealing with your company. Ms. Florence has done an amazing job by extending all the co-operation and patiently answered every question of mine. Well done! and am glad to be associated with your company. regards venu”

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(Florence Dantjies) - Posted 6 years ago

“Not even rang me”

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(Isaac Magatto) - Posted 6 years ago

“An excellent service. Courteous, efficient and economical. To be recommended”

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(Joseph Heater) - Posted 6 years ago

“I found myself apologising for not being able to understand the extremely rude and supercilious sales lady. Even though it was not my fault she was becoming frustrated with me as though she were doing me a favour. I’m pretty sure I’m the customer and should of been treated with more curtesy”

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(Nosiphiwo Mute) - Posted 6 years ago

“Very good customer care”

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(Millicent Nkwane) - Posted 6 years ago

“Hi Great customer service thankyou for your help and custom.”

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(Rachel Power) - Posted 6 years ago

“helpful and clear on phone .....i could actually listen and understand every word unlike many other phone conversations from other companys!!!!”

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(Ben Hollington) - Posted 6 years ago

“Very helpfully and would recommend this service”

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(Richard Clark) - Posted 6 years ago

“Great service and turnaround of policy”

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(Millicent Nkwane) - Posted 6 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews