Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful”

Helpful Report

(Rachael Griffith) - Posted 6 years ago

“Nice and easy to deal with”

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(Ben Hollington) - Posted 6 years ago

“Van direct we're very helpful, I spoke with Millicent, who found the policy that is right for me. At a very affordable rate.”

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(Millicent Nkwane) - Posted 6 years ago

“It was lovely to talk to Lauren she was very polite and cheerful and made a normally stressful experience easy she deserves a pay rise”

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(Lauren Barnard) - Posted 6 years ago

“The service was excellent from go compare to the call from Anica Mulder they werenot the cheapest but there cover seem the best and I got the feeling the put the customer first. Great engagment and service and faultless support from Anica who made this the simplest of task to get us insured and on the road. Just perfect highly recommend,”

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(Anica Mulder) - Posted 6 years ago

“Efficient and friendly”

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(Alexandra Pyman) - Posted 6 years ago

“Very Satisfied with the customer Service very polite and on the phone”

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(Anica Mulder) - Posted 6 years ago

“Florence was fantastic and friendly, understood my needs and did a great job getting me a good deal that other companies couldn't.”

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(Florence Dantjies) - Posted 6 years ago

“Not much to say, easily done. all sorted.”

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(Joseph Heater) - Posted 6 years ago

“Very friendly and well informed young lady. Plesent manner.”

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(Lauren Barnard) - Posted 6 years ago

“Very helpful member of staff”

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(Tayla Conway) - Posted 6 years ago

“Although I found the web site a little frustrating, the assistance I received over the phone (Nosiphiwo Mute) I was more than happy with. I find it very difficult to talk to people and get muddled on the phone, but I was dealt with very professionally and patiently. Thank you”

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(Nosiphiwo Mute) - Posted 6 years ago

“Hassle free service and competitive pricing, nothing not to like.”

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(Kazi Ahmed) - Posted 6 years ago

“Very helpful”

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(Florence Dantjies) - Posted 6 years ago

“Very helpful, excellent service.”

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(Rachael Griffith) - Posted 6 years ago

“Spot on great work very polite gentleman keep up the great work explained everything I needed to no”

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(Ben Hollington) - Posted 6 years ago

“Nice ease process with very helpful staff.”

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(Sadiqa Manan) - Posted 6 years ago

“She was lovely and explained everything expertly.”

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(Nosiphiwo Mute) - Posted 6 years ago

“There were a few complications, as is normally the case, but those were swiftly dealt with by Florence and we were good to go.”

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(Florence Dantjies) - Posted 6 years ago

“Great service.much more than expected. Portobello gifts”

Helpful Report

(Tayla Conway) - Posted 6 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews