Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good good”

Helpful Report

(Ben Hollington) - Posted 7 years ago

“Great communications thanks”

Helpful Report

(Kazi Ahmed) - Posted 7 years ago

“Good to deal with”

Helpful Report

Posted 7 years ago

“very good and quick service”

Helpful Report

Posted 7 years ago

“Very professional”

Helpful Report

(Callum Barber) - Posted 7 years ago

“Really good service”

Helpful Report

(Rachel Power) - Posted 7 years ago

“I found the agent at Van LineDirect to be very helpful and he answered all my questions thoroughly with no hesitation. I also received all paperwork via email straight after the call which allowed me to sign the documentation online and start using my van straight away. On my experience so far I would definitely recommend them.”

Helpful Report

(Millicent Nkwane) - Posted 7 years ago

“THE PITS OFF CAR INSURANCE CUSTOMER RELATIONS”

Helpful Report

(Paige Murray) - Posted 7 years ago

“Prompt service thanks”

Helpful Report

(Millicent Nkwane) - Posted 7 years ago

“Very helpful ensured I got the cover I needed.”

Helpful Report

(Ben Hollington) - Posted 7 years ago

“Very helpful and sorted best policy for me!”

Helpful Report

(David LaBorde) - Posted 7 years ago

“very good servis iam very happy thanks”

Helpful Report

(David LaBorde) - Posted 7 years ago

“I'm happy with the conversation I had with you yesterday. Thank you”

Helpful Report

(Stuart Rooney) - Posted 7 years ago

“Very happy with the phone call I had with one of your team especially as it was the bank holiday weekend, very good customer service”

Helpful Report

(Kululwe Zitumane) - Posted 7 years ago

“Done quick when I needed it and gave me cover over the weekend until they could finalise the policy so I could work!!! 10/10 for services and 11/10 for customer service.. thank you some much guys, Top job!!!”

Helpful Report

(Nosiphiwo Mute) - Posted 7 years ago

“Great service would recommend”

Helpful Report

(Kululwe Zitumane) - Posted 7 years ago

“Very helpful and professional”

Helpful Report

(Stuart Rooney) - Posted 7 years ago

“Brilliant service today customer care team went through all details of insurance with me, will definitely use again”

Helpful Report

(Nosiphiwo Mute) - Posted 7 years ago

“Very polite on the phone was very helpful. Was thinking of looking elsewhere after an issue with the quote I generated online but Kazi went above and beyond to resolve it all for me.”

Helpful Report

(Kazi Ahmed) - Posted 7 years ago

“Nice to take to strait down the middle meaning don't mess very help full”

Helpful Report

(Stuart Rooney) - Posted 7 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews