Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy to deal with , no huge hikes in prices year on year which is very unusual .”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“a no nonsense phone call lady very helpful re insured in minutes thankyou”

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Posted 7 years ago

“From when I first rang Rebecca who dealt with me was very very helpfull she was honest and genuine i cannot say just how much I appreciate her dealing with me definitely be recommending your company to others many thanks”

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Posted 7 years ago

“Very impressed, carried out an online comparison for potential quotes for my van insurance and received call from Vanline direct (unprompted I may add). They called me within 30 minutes and even bettered my online quote that they originally quoted. All in all a great service and pleasant efficient staff. Received my policy by email within seconds of ending my call with the Vanline direct.”

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Posted 7 years ago

“A*”

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Posted 7 years ago

“Dealt with very efficiently, no problems at all purchasing my policy, everything explained!! Well done Rebecca😀😀”

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Posted 7 years ago

“My business over several years now via Van Line Direct has always been handled in a helpful, clear and courteous way. The insurances are as good value as they are efficiently and speedily processed and administered.”

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Posted 7 years ago

“Very polite,professional and helpful will definitely be using again”

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Posted 7 years ago

“Very friendly and great person to speak with”

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Posted 7 years ago

“10/10”

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Posted 7 years ago

“Exceptional service provided. Easy to navigate”

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Posted 7 years ago

“Everything seems ok and a good price thanks”

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Posted 7 years ago

“Great service couldn’t ask for any better service”

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Posted 7 years ago

“I spoke to a chap called Ben who was very helpful and explained the policy to me, found out information I previously didn’t know, so brilliant”

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Posted 7 years ago

“Great service, I was talking to someone via the online chat on your website. The employee called me up and transferred me to the correct department. Very polite and professional service”

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Posted 7 years ago

“Quick, easy, great service”

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Posted 7 years ago

“The guy I spoke to was extremely helpful and made the process very easy. I would recommend your company.”

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Posted 7 years ago

“No problems with this company”

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Posted 7 years ago

“Quick & efficient”

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Posted 7 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews