Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and helpful”

Helpful Report

(Anica Mulder) - Posted 6 years ago

“Great efficient service and would very much recommend these guys to anyone”

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(David LaBorde) - Posted 6 years ago

“Rachel was very helpful and patience, excellent communication overall a very good experience.”

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(Rachael Griffith) - Posted 6 years ago

“Helpfull & made it easey”

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(Millicent Nkwane) - Posted 6 years ago

“The service was very good and helpful.”

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(Alexandra Pyman) - Posted 6 years ago

“Great efficiency”

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(David LaBorde) - Posted 6 years ago

“Very helpful. Found me a good deal.”

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(David LaBorde) - Posted 6 years ago

“Very helpful”

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(Alexandra Pyman) - Posted 6 years ago

“Sorted quickly so I could drive the same day”

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(Millicent Nkwane) - Posted 6 years ago

“Very helpful thank you”

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(David LaBorde) - Posted 6 years ago

“thankyou for your service so far”

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(Sadiqa Manan) - Posted 6 years ago

“Prior to using VLD I changed my van insurance policy every year but I have now been with them for the last 3 years.”

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(Joseph Heater) - Posted 6 years ago

“Polite courteous customer service advisor. Help alleviate my concerns of a fraudulent text in regards to the recent insurance I had taken out. Supportive throughout the call and organised my policy without fuss. Thank you.”

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(Annie Mguba) - Posted 6 years ago

“Very efficient and great service”

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(Sadiqa Manan) - Posted 6 years ago

“Very good customer service”

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(Millicent Nkwane) - Posted 6 years ago

“Lauren went the extra mile while sorting some issues and was very pleasant and polite.”

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(Lauren Barnard) - Posted 6 years ago

“friendly, courteous but a bit long winded”

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(Annie Mguba) - Posted 6 years ago

“Really helpful”

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(Lauren Barnard) - Posted 6 years ago

“Excellent service all the way through”

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(Anica Mulder) - Posted 6 years ago

“Very good customer care.”

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(Kululwa.Zitumone) - Posted 6 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews