Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service”

Helpful Report

(Callum Barber) - Posted 7 years ago

“They only know how to take ur money that’s all”

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(Ben Hollington) - Posted 7 years ago

“Service was very good, no issues.”

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(Ryan Pink) - Posted 7 years ago

“Very happy with the set up process over the phone regards my van insurance. I spoke to a few members of staff and they were very helpful and knowledgable, many thanks.”

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(Paige Murray) - Posted 7 years ago

“Brilliant ! Can't fault 100% bang on, the sales women was very polite and friendly no problems explained everything thoroughly and a credit to the company”

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(Lauren Barnard) - Posted 7 years ago

“good”

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(Richard Clark) - Posted 7 years ago

“Very helper agent who explained everything clearly to get me the policy I needed and wanted👍”

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(Kazi Ahmed) - Posted 7 years ago

“I love it”

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(Sadiqa Manan) - Posted 7 years ago

“Received two quotes from same company, one was nearly a hundred pound higher. After a short call we managed to obtain the lower quote which was also reduced a bit for our trouble, saved enough to buy a new van tyre. Excellent service and more than happy”

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(Ben Avenell) - Posted 7 years ago

“Van Line provided excellent price and service. Highly recommended.”

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(Sadiqa Manan) - Posted 7 years ago

“Friendly, very helpful and gave some good advice towards my no claims policy.”

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(Kazi Ahmed) - Posted 7 years ago

“Great service at a great price”

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(Richard Clark) - Posted 7 years ago

“Professional and polite service, clear and concise. Able to help with pricing question. Happy to become a customer.”

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(Millicent Nkwane) - Posted 7 years ago

“I was very satisfied with the service provided by the person I spoke with and felt assured I was being looked after”

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(Richard Clark) - Posted 7 years ago

“Very helpful and explained everything very well. Would recommend”

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(Kazi Ahmed) - Posted 7 years ago

“Great service , policy very well explained, friendly and polite, a pleasure to do business with”

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(Rebecca Oron) - Posted 7 years ago

“GOOD SERVICE”

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(Callum Barber) - Posted 7 years ago

“Very polite and professional.”

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(David LaBorde) - Posted 7 years ago

“Very good customer service”

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(Stuart Rooney) - Posted 7 years ago

“Very good over the phone just a slight delay in getting through due to your call centre beeing busy”

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(Kazi Ahmed) - Posted 7 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews