Vanilla Wood Floors Reviews

Name: Vanilla Wood Floors
Address: Unit 8 Executive Park, Hatfield Road, St. Albans, Hertfordshire
Rating: 4.90

4.9 Rating 894 Reviews

100 %

of reviewers recommend Vanilla Wood Floors

4.9

Based on 894 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vanilla Wood Floors:

Vanilla Wood Floors takes pride in being the UK’s premier source wood floors supplier for the highest quality Engineered Wood Floors and wood floor accessories.

Visit Website

Phone:

02082362366

Email:

info@vanillawoodfloors.co.uk

Location:

Unit 8 Executive Park,
Hatfield Road,
St. Albans
Hertfordshire
AL1 4TA

Vanilla Wood Floors 5 star review on 13th December 2021

James Emeny

Vanilla Wood Floors 5 star review on 4th December 2021

Jan Zemko

Vanilla Wood Floors 2 star review on 9th June 2021

Philip Calvert

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still to use the product, so can't comment on that as yet, but am impressed with the service from Vanilla Wood Floors. My mop handle arrived cracked, but as soon as I sent them an email to tell them, they sent out a replacement immediately - no quibbles.”

Helpful Report

Posted 11 years ago

Thanks very much for your review. We look forward to doing business again with you in the future.

Posted 11 years ago

“Good price for Osmo Polyx Oil. Delivery took 5 days, but item very well packed.”

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Posted 11 years ago

Many thanks for your purchase and for taking the time to place a review. We're glad that overall you were happy with your purchase and service. With regards delivery times, as your order was placed and shipped on a Friday, unfortunately a 48 hour courier service means that you do not get your delivery until the following Tuesday as most courier companies do not class weekends as working days (unless Saturday delivery is specifically requested, in which case there is always a delivery surcharge). I hope this helps to explain the delivery times. Thanks again, Sue (Vanilla Wood Floors)

Posted 11 years ago

“arrived promptly. Good service. than kyou”

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Posted 11 years ago

Thanks very much for your review. We look forward to doing business again with you in the future.

Posted 11 years ago

“It was very easy to order on line and delivery of product was speedy.”

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Posted 11 years ago

Thanks very much for your review. We look forward to doing business again with you in the future.

Posted 11 years ago

“Ordered one day and received the next, excellent service.”

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Posted 11 years ago

Thanks very much for your review. We look forward to doing business again with you in the future.

Posted 11 years ago

“Brilliant prompt service. All ready to get sealing!”

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Posted 11 years ago

Thanks very much for your review. We look forward to doing business again with you in the future.

Posted 11 years ago

“Excellent prompt service”

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Posted 11 years ago

Thanks very much for your review. We look forward to doing business again with you in the future.

Posted 11 years ago

“very helpful nice quick delivery”

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Posted 11 years ago

Thanks very much for your review. We look forward to doing business again with you in the future.

Posted 11 years ago

“Product arrived within the timescale stated. Well packaged to protect product. Very pleased and would definitely recommend and use again.”

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Posted 11 years ago

Thanks very much for your review. We look forward to doing business again with you in the future.

Posted 11 years ago

“Superb product, beautifully finished and will last for years”

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Posted 11 years ago

Thanks very much for your review. We look forward to doing business again with you in the future.

Posted 11 years ago

“I was very impressed with the immediate response i got from vanilla wood floors after not having a product in stock i was contacted and offered a cheaper brand and a refund of the difference all this within 36hrs very happy and will be using them again in the near future,will definitely recommend to others.easy website/webpage to scroll through gets 10 out of 10 from me”

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Posted 11 years ago

Thanks very much for your review. We look forward to doing business again with you in the future.

Posted 11 years ago

“First Class Service and the Cork Strips were just the job.”

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Posted 11 years ago

Thanks very much for your review. We look forward to doing business again with you in the future.

Posted 11 years ago

“Excellent service. The Bona arrived the next day. Thank you I will be back!”

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Posted 11 years ago

Thanks very much for your review. We look forward to doing business again with you in the future.

Posted 11 years ago

“Excellent service, product was cheaper than anywhere else and delivery was within a couple of day, so very pleased.”

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Posted 11 years ago

Thanks very much for your review. We look forward to doing business again with you in the future.

Posted 11 years ago

“I have purchased wood care products from Vanilla Wood Floors for the past few years, and they always provide a quick, competative service. Thank you.”

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Posted 11 years ago

Thanks very much for your review. We look forward to doing business again with you in the future.

Posted 11 years ago

“very helpful and good service”

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Posted 11 years ago

Thanks very much for your review. We look forward to doing business again with you in the future.

Posted 11 years ago

“Fast friendly service. Item I ordered wasn't in stock, they called and we sorted out a replacement. Fantastic. A+++”

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Posted 11 years ago

Thanks very much for your review. We look forward to doing business again with you in the future.

Posted 11 years ago

“I easily found what I was looking for on the Vanilla website. The order was delivered very quickly and I'm extremely happy with Vanilla's products and service.”

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Posted 11 years ago

Thanks very much for your review. We look forward to doing business again with you in the future.

Posted 11 years ago

“Always quick and super well packaged deliveries with competitive prices.”

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Posted 11 years ago

Thanks very much for your review. We look forward to doing business again with you in the future.

Posted 11 years ago

“Arrived quickly, very well packaged and the best priced Osmo oil I could find on the net.”

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Posted 11 years ago

Thanks very much for your review. We look forward to doing business again with you in the future.

Posted 11 years ago

Vanilla Wood Floors is rated 4.9 based on 894 reviews