Vanilla Wood Floors Reviews

Name: Vanilla Wood Floors
Address: Unit 8 Executive Park, Hatfield Road, St. Albans, Hertfordshire
Rating: 4.90

4.9 Rating 886 Reviews

100 %

of reviewers recommend Vanilla Wood Floors

4.9

Based on 886 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vanilla Wood Floors:

Vanilla Wood Floors takes pride in being the UK’s premier source wood floors supplier for the highest quality Engineered Wood Floors and wood floor accessories.

Visit Website

Phone:

02082362366

Email:

info@vanillawoodfloors.co.uk

Location:

Unit 8 Executive Park,
Hatfield Road,
St. Albans
Hertfordshire
AL1 4TA

Vanilla Wood Floors 5 star review on 13th December 2021

James Emeny

Vanilla Wood Floors 5 star review on 4th December 2021

Jan Zemko

Vanilla Wood Floors 2 star review on 9th June 2021

Philip Calvert

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices and speedy delivery. Product range is great. I just wish they would use eco friendly packaging - there’s far too much plastic when there are better alternatives that would still protect the goods.”

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Posted 4 years ago

“Very fast delivery and best price online”

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Posted 4 years ago

“Great products, sensible prices, efficient delivery. What more do you need?”

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Posted 4 years ago

“Good range of quality products at very competitive prices backed up by excellent after sales service.”

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Posted 4 years ago

“Excellent service!!”

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Posted 4 years ago

“I've ordered two tins of lacquers for finishing my wooden floors from Vanilla Wood Floors. Ended up on their very well organised web site because here I could find immediately what I wanted. Price were very competitive (matching Amazon to the penny) - and at checkout I was able to use a coupon that provided me with an additional discount, in addition to free shipping. My two cans of lacquer arrived much faster than expected, in great, professional protective wrapping. Vanilla Wood Floors seem to have optimised their buying experience very well, and I wouldn't hesitate recommending them to anyone! One small downside: Returns are not free; in case I might have to return my order, for whatever reason, I'd have to pay for it myself - which is not cheap for lacquers (I've previously had to return lacquers ordered via Amazon and got reimbursed for shipping)”

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Posted 4 years ago

“Sue was a great help and good advice, nothing is to much trouble. Great service 10 out of 10 Thank you”

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Posted 4 years ago

“Great service. Product is perfect for what I want to use it for.. I will be ordering this again for other rooms in my property.”

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Posted 4 years ago

“Lovely products, ordered five samples for my new Oak bannister, going with the Light Oak Wood Wax Polish I think. Fast delivery, would recommend!”

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Posted 4 years ago

“Fast efficient online ordering and delivery. Thank you”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

“3 litres of raw door oil ordered on Friday and delivered on Saturday. Excellent service!”

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Posted 4 years ago

“Love them they match my floor and have great little details in them, fast well packaged delivery thank you”

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Posted 4 years ago

“I was given help and advice on the phone regarding the product I was considering purchasing. The order arrived on time. I have not yet tried the product but very happy with the service I have received”

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Posted 4 years ago

“Ordered some worktop oil - competitive pricing, product as described and very quick shipping so can't complain. Would happily purchase from here again.”

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Posted 4 years ago

“Excellent products, description accurate and swift delivery. First Class all round”

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Posted 4 years ago

“Great customer service had a small issue with next delivery, not Vanilla wood’s fault but the carriers. Got a refund on the delivery charge no issues what so ever. Would definitely use again 5 start customer service”

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Posted 4 years ago

“Was very pleased with customer service and delivery was quick”

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Posted 4 years ago

“Lovely to actually be able to talk to a real voice to get some advice - a rarity nowadays! Counts for a lot though and I will definitely return again to Vanilla Floors!”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Vanilla Wood Floors is rated 4.9 based on 886 reviews