Vanilla Wood Floors Reviews

Name: Vanilla Wood Floors
Address: Unit 8 Executive Park, Hatfield Road, St. Albans, Hertfordshire
Rating: 4.90

4.9 Rating 886 Reviews

100 %

of reviewers recommend Vanilla Wood Floors

4.9

Based on 886 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vanilla Wood Floors:

Vanilla Wood Floors takes pride in being the UK’s premier source wood floors supplier for the highest quality Engineered Wood Floors and wood floor accessories.

Visit Website

Phone:

02082362366

Email:

info@vanillawoodfloors.co.uk

Location:

Unit 8 Executive Park,
Hatfield Road,
St. Albans
Hertfordshire
AL1 4TA

Vanilla Wood Floors 5 star review on 13th December 2021

James Emeny

Vanilla Wood Floors 5 star review on 4th December 2021

Jan Zemko

Vanilla Wood Floors 2 star review on 9th June 2021

Philip Calvert

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick, simple hassle free ordering process - well packed”

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Posted 7 years ago

“Very polite prompt service. Parcel tracking makes life so much easier.”

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Posted 7 years ago

“Efficient friendly staff goods arrived at stated time excellent service.”

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Posted 7 years ago

“I’m very impressed with Vanilla Wood Floors, both with the speed my order was dispatched and the cost for a delivery on a Saturday. Unfortunately this meant I had to spend the weekend filling holes in floorboards thanks to them! Product costs seem to be very favourable compared to other companies and their phone support was great.”

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Posted 7 years ago

“Provided me with sound advice and support enabling me to begin to look after my wooden work tops, very much appreciated. Plus I feel comfortable in being able to call back for further support. Excellent customer focus. Thank you, Paul.”

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Posted 7 years ago

“Initial order had problems with delivery (courier lost track of parcel) before Christmas. Very rapid and helpful response from Sue who badgered the courier and said that if the parcel had not arrived by a certain date she would despatch a second one - the first arrived just in time! Based on such good service, I placed a second order which arrived as expected (tracking was OK this time).”

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Posted 7 years ago

“Really pleased to find this specialist floor cleaning product - it’s hard to find elsewhere! Very impressed by the super fast delivery too. Thank you!”

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Posted 7 years ago

“Very pleased with item, fast despatch thank you”

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Posted 7 years ago

“Brilliant customer service. Nothing is too much trouble. A delightful approach both on the phone and in the store. I wish other stores else could be as charming and helpful as this team.”

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Posted 7 years ago

“Very prompt delivery. The cork fitted perfectly. Very helpful and friendly service via the phone.”

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Posted 7 years ago

“I telephoned my order as I needed it very quickly, it was sent out express and arrived as promised, excellent service.”

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Posted 7 years ago

“Excellent product and great service thank you”

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Posted 7 years ago

“Item delivered quickly, and as described.”

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Posted 7 years ago

“My order was dealt with quickly and efficiently and arrived very quickly. I was kept informed at each stage of the purchase/despatch 7 delivery process. Many thanks”

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Posted 7 years ago

“Had 2 different sample packs of OSMO sent by different companies, Vanilla was the fastest at delivery and half the price of the other supplier. Excellent service have retained Vanilla's details for the future.”

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Posted 7 years ago

“I had a fantastic and very quick service from Vanilla , their staff were very helpful and my order arrived promptly.”

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Posted 7 years ago

“Good product prompt service”

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Posted 7 years ago

“The sales person was friendly and very helpful with a telephone enquiry. She called back promptly with further information she had acquired for me. The deliver was fast.”

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Posted 7 years ago

“I ordered some more Osmo oil & it turned up a few days later. They previously advised me on the oil to buy for Western Red Cedar & it worked well.”

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Posted 7 years ago

“Always helpful, superb service and great prices”

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Posted 7 years ago

Vanilla Wood Floors is rated 4.9 based on 886 reviews