VanCompare Reviews

Name: VanCompare
Address: 2 Denmark Road, 2 Denmark Road, Guildford
Rating: 4.39

4.4 Rating 1,629 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

Metrics

Info

4.4

Based on 1,629 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 70%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

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Phone:

0333 200 1466

Email:

cs@vancompare.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m not overly happy with the whole service and I will be changing when contract up”

Helpful Report

Posted 7 years ago

Good evening Mr Cummerson, Thank you for your feedback we do appreciate it. Please contact myself personally on nichola.geduld@vcil.co.uk so we can have a look into the service provided to yourself. We do appreciate your continued business and would like to do what ever we can to make your journey with ourselves as smooth as possible and inevitably retain you as a valued customer. I look forward to hearing back from you. Regards Nichola

Posted 7 years ago

“Firstly mislead on no claims then sent emails for no claims discont you had all this information and said you were getting in touch and then nothing”

Helpful Report

Posted 7 years ago

Good evening Mr Sheader, thank you for your feedback it is appreciated.If you are unclear on anything at all and would like to discuss your policy I would be happy to assist please email myself on nichola.geduld@vcil.co.uk. As it stands nothing further is required on your case and the validation has been complete.

Posted 7 years ago

“Van Compare, should "COMPARE" for best quote each year for renewals, not just when they are told I will look else where.”

Helpful Report

Posted 7 years ago

“Last year the co you put me with went bust. I got a reduced rate of £10.00 per month because I was messed about. This year, my payments went up £20 per month, looks to me like your'e getting the £10.00 per month back. Also, when I asked if I could protect my no-claims bonus(which is a good 10 years) I was told I couldn't. It looks like I'll be looking for a different broker when its due for renewal.”

Helpful Report

Posted 7 years ago

VanCompare is rated 4.4 based on 1,629 reviews