VanCompare Reviews

4.4 Rating 1,618 Reviews
87 %
of reviewers recommend VanCompare
4.4
Based on 1,618 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
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VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

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Anonymous
Anonymous  // 01/01/2019
Very patient and thorough.
Helpful Report
(Sevena Reynolds) - Posted 4 years ago
I was a bit disappointed that the quote by phone was more expensive than the one given via text, however I found Tauriq extremely polite and helpful in every respect and I would certainly suggest van compare to other people Thank you
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(Tauriq Kannemeyer) - Posted 4 years ago
Pleased with my recent experience with VanCompare. Happy to continue by business with them..
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(Alexandra Pyman) - Posted 4 years ago
Easy to deal with
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(Abongile Fana) - Posted 4 years ago
Very good !!
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(Taahir Fisher) - Posted 4 years ago
Good offer and helpful
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(Abongile Fana) - Posted 4 years ago
Taylor Conway was very helpful and managed to save me money which makes her my new friend. :)
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(Tayla Conway) - Posted 4 years ago
Service was really good and pleasant lady followed up for my details, only criticism was the web page to send my confirmation of no claims bonus would not let me put the date of commencement of policy as it was two days in the future applied on 13th Nov policy to begin on 15th Nov
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(Florence Dantjies) - Posted 4 years ago
Excellent service,good cover good price.
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(Paige Murray) - Posted 4 years ago
Excellent service from the sales operative .but couldn't hear very well what was said after she had finished so don't know what information I was supposed to hear.
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(Millicent Nkwane) - Posted 4 years ago
Good service
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(Sadiqa Manan) - Posted 4 years ago
When sorting my insurance out with Richard it was a pleasant experience which was quick informative and very easy.
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(Richard Clark) - Posted 4 years ago
Ben and the customer service lady who rang after him, were both good, friendly and helpful. The initial lady with an extremely strong (South African?) accent was awful, unhelpful and difficult to understand. There seems to be a lack of communication between departments, sending renewals when the policy was underway, asking for validation of NBC documents when you already had them
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(Ben Hollington) - Posted 4 years ago
Very helpful, was on the phone for a short time also which was brilliant
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(Nosiphiwo Mute) - Posted 4 years ago
Hi Ben just wanted to say thank you for a quick , prompt reply.
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(Ben Hollington) - Posted 4 years ago
Happy with service very polite staff
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(Richard Clark) - Posted 4 years ago
good service, mostly clear although sometime a little bit quick as I didn't quite catch the name of the company who I am actually insured with, but documentation came through quicky.
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(Sadiqa Manan) - Posted 4 years ago
Spoke with Aron several times and was impressed with his customer skills and his attitude, wouldn't hesitate to contact them if I have any issues, Thanks.
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(Aaron Connelly) - Posted 4 years ago
Goog value for money and efficient
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(Nosiphiwo Mute) - Posted 4 years ago
After a few calls I finally spoke to Rachel who sorted out my van insurance with great efficiency
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(Zinzan Finnucane) - Posted 4 years ago
VanCompare is rated 4.4 based on 1,618 reviews