VanCompare Reviews

Name: VanCompare
Address: 2 Denmark Road, 2 Denmark Road, Guildford
Rating: 4.40

4.4 Rating 1,618 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

Metrics

Info

4.4

Based on 1,618 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

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Phone:

0333 200 1466

Email:

cs@vancompare.com

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ok”

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Posted 5 years ago

“Partly my own fault but to many phone calls and mixed messages and work out more expenceive.”

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Posted 5 years ago

“Wasn’t too impressed with having both promo video’s featuring mature performers. Would have been better to have a balance of young and old performers to be attractive to all age groups.”

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Posted 6 years ago

Hi Anonymous, thanks for your feedback we do appreciate it. We tried to get Ant & Dec on board but they were too expensive :) Regards

Posted 6 years ago

“Don't send threaten e-mail abouts no claim bonis”

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Posted 6 years ago

Good evening Mr Jenkins, Thank you for your feedback we do appreciate it. Would you please get into contact with myself on nichola.geduld@vcil.co.uk so I could have a look into the matter for you and advise of whats required accordingly. Regards Nichola

Posted 6 years ago

“The process took much to long and I did most of the leg work! Dvla was a pain, no paper work. Policy now on line.”

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Posted 6 years ago

“Renewal quote was competitive”

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Posted 6 years ago

“Was not pleased when changed adress and was charged extra £140 will be looking else where at renewal.”

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Posted 6 years ago

Good evening Mr Coggan, thank you for your feedback it is appreciated. As our terms of Business that you have agreed to when you initially took up the Insurance it was stated that there will be an administration fee of £35 applied for any amendments made to your Insurance. In this Instance your Insurer has also charged due to your new address being classed a higher risk area. Though as you have taken the time to leave us your feedback I would appreciate the opportunity to discuss the Broker fee's included within this change, please call our office and speak to our Retention's Team or email myself on nichola.geduld@vcil.co.uk. Regards Nichola

Posted 6 years ago

“Easy communication”

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Posted 6 years ago

“Not bad but each year my premium goes up even though I’m getting older with no accidents. I seem to be paying for the idiots on the road.”

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Posted 6 years ago

Good evening Mr Reddick, Thank you for your feedback it is appreciated. As all Insurance and contracts goes for every new year the terms will be reviewed and there with the Rates will increase inevitably. We certainly do value you as a long term customer so therefore we would like the opportunity to discuss your latest policy to see if there is anything we can offer to ensure we retain your business. We look forward to hearing back fro you.

Posted 6 years ago

VanCompare is rated 4.4 based on 1,618 reviews