Van Guard Accessories Reviews

Name: Van Guard Accessories
Address: Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Exeter
Rating: 4.83

4.8 Rating 392 Reviews

97 %

of reviewers recommend Van Guard Accessories

Company Reviews

Metrics

Info

4.8

Based on 392 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01392 368351

Email:

customercare@van-guard.co.uk

Location:

Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter,
Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter
Exeter
EX5 2UL

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Van Guard Accessories 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, delivery was quick. Really happy with the service provided”

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Posted 2 months ago

Hi Nathan, Thank you for taking the time to leave us a review. We are delighted that you were happy with our service. - Jade

Posted 2 months ago

“Came with instruction that were easy to follow, fitted both in around 30 minutes. Seems good quality and will hinder any scumbags attempts to cut the loom through the slot between the rear doors and lights. Very slight niggle is I would have liked the nuts to be anti-vibration nyloc nuts, or could come with a little packet of thread lock (I used some of my own) but for the price and the extra protection they give I’m very happy with them.”

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Posted 3 months ago

Hi Paul, Thank you for taking the time to leave us a review. We are so glad that you are pleased with the product. I have passed your comments about the nyloc nuts onto our production team. Thank you for the feedback. - Jade

Posted 3 months ago

“Replacement keys easy to order and arrived promptly.”

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Posted 4 months ago

Hello, Thank you for taking the time to leave us a review. - Jade

Posted 4 months ago

“Did what was said you can not ask for more”

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Posted 5 months ago

Hi Sandra, Thank you for taking the time to leave us a review. - Jade

Posted 5 months ago

“Good service and good quality item. Thanks.”

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Posted 5 months ago

Hi Colin, Thank you for taking the time to leave us a review. - Jade

Posted 5 months ago

“Amazing quality Good value for money Only downside very over packaged”

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Posted 5 months ago

Hi David, Thank you for taking the time for leaving us a review. We are glad you are happy with the products. I will pass your comments about the packaging onto the relevant department for their review. - Jade

Posted 5 months ago

“Great thanks Bob”

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Posted 5 months ago

Hi Bob, Thank you for taking the time to leave us a review. - Jade

Posted 5 months ago

“The parts I ordered where exactly right a n the also came on time”

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Posted 6 months ago

Hi William, Thank you for taking the time to write us a great review. - Jade

Posted 6 months ago

“Have used van guard products for many year know and I had to get some spare parts the staff were very friendly and helpful on the phone . Will be using them in the future for more rails”

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Posted 6 months ago

Hi Mark, Thank you for taking the time to review your experience. We are so happy to hear of your good experience. - Jade

Posted 6 months ago

“Great service from ordering to delivery”

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Posted 7 months ago

Hi Stephen, Thank you for taking the time to leave us a review. We are so pleased that you are happy with our service and products. - Jade

Posted 6 months ago

“Really all I can is the roof rack I purchased I don’t believe it could be bettered in anyway other than the plastic caps that cover the caps over the Alloy bars could and will break if a ladder was to be dropped on them other than that we’ll happy”

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Posted 7 months ago

Hi Gordon, Thank you for taking the time to write us such a great review, we really appreciate the feedback. We are so glad you are happy with your roof bars! - Jade

Posted 7 months ago

“Amazing service . They were just a phone call away . As I never new what roof rack I needed for my van . And they sorted me out with the right ones . First class”

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Posted 7 months ago

Hi John, Thank you so much for taking the time to write us such a lovely review. The roof rack looks great! - Jade

Posted 7 months ago

“It was great to be able to talk to someone at the company directly, who listened, pulled together the components I wanted and I had them the very next day. Thank you.”

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Posted 7 months ago

Hi Andrew, Thank you for taking the time to write us such a fantastic review. - Jade

Posted 7 months ago

“ordered the three-bar roof system for my van. I was a little hesitant to do the job myself as the roof required drilling but the easy-to-follow instructions were spot on. Really good quality materials form a sturdy roof bar. Highly recommend this product to anybody.”

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Posted 8 months ago

Hi Ross, Thank you for taking the time to write us a such a great review. We are so pleased that you are happy with your roof bars. - Jade

Posted 7 months ago

“Great service all round. Had the roof bars and roller fitted here and it is ideal. I had a few questions about other products and Mark was very helpful said he would look into it and email the details - which he has done. A good bunch here with great service, highly recommend”