“advertises online chat fucntionality which i used in working hours midweek. The bot offered me to connect with a human agent then reversed to saying an human customer services would contact me by email within 48hrs. So, 1) no human customer services despite promise 2) it's way beyond 48hrs.”
“Uswitch was fast and efficient facilitating the transfer of my utilities to my new provider. Everything was seamless and I had no involvement in the process once my choices was made”
