“Used Uswitch to find a new fixed rate for energy, was initially happy with the price found so signed up with E.on Next. I then found that Moneysupermarket had a better deal with the same company which would have saved me more money. I wish I had checked with them before signing up on Uswitch, in future I will use Moneysupermarket.”
“When it is comparing prices for your new package, it doesn't make it clear that the tariff wasn't Eco7. It knows a lot of details about your meter, like who your suppier is etc, but it doesn't know you have a registered Eco7 meter? That makes no sense. You are then being offered unsuitable tariffs. Sadly, I didn't realise before I switched so then I had to switch back! I appreciate that their system doesn't cater for ~Eco7 meters but it should make that clear in advance - plus it would be easy for them to know you had a Eco7 meter”
“I switched to Fuse on the 19th January 26, I am now on day 3 just to get them to send me a link so I can verify my email, so you would think that's easy but my god it's a nightmare & I'm still waiting 😡”
“I am still waiting for confirmation from EON thatswitch has happened
Octopus keep E Mailing me to thank me for staying with them and change over has been blocked I want out of Octopus”
“The site was easy to navigate but when I swapped to Fuse, only the gas went over. According to Fuse this is an ongoing problem as Uswitch don’t recognise that Fuse’s products aren’t dual fuel.”
“I used Uswitch to change my energy contract and was happy with how that went. However, I was also offered the option to recieve a donation to Easyfundraising for my chosen cause. In spite of clicking to recieve a donation this does not seem to have appeared on the donations page. This may not be the fault of Uswitch.”
“Advertising a deal which is no longer available so when I switched electric company the cost was 3 x what was advertised. Had to switch back to the original company.”
“Once I had selected an option and had given them some of my details, I found I was then trapped in it and could not change my mind - this was before I gave any bank details. I am now worried that company will start deducting payments and I will be in debt to them. The company started badgering me about it not being complete and urging me to continue with the signing up process that I did not want to do.”
“i always used Uswitch energy as it is quick and convinient to switch energy suppliers however last time i used Uswitch it didn't account for the early exit fees and so i paid additional £100 for cancelling my electricity and gas contracts. this made it less worth of a deal.”
“After accepting inferior terms (fixed payments and pay to leave the tariff) in order to get reduced prices, I find that my monthly payments are just the same.”
“I spent over 2 hours looking for a contract phone and Uswitch website offered what looked to be the best deal via Three mobile but then Three advised that this deal is no longer available. Clearly something somewhere is not right.”
“I am a retired energy buyer, I checked out uSwitch for my own gas & electricity. They came up with a 'cheaper' deal where the costs were higher - so much for cheaper deals. Looks to me that they just suggest suppliers who pay them the highest. Doing your own checks are soooo easy, just write down your unit costs & standing charge costs (per day) , ignore your annual usage and if the proposed supplier is offering cheaper rates than you are currently paying then you are on to a winner. if you multiply the unit costs by your annual usage and add on the annual daily standard charges, you will then have your TRUE annual cost.”
