“So happy to say that my first time booking with Uspaah was a nice experience. I had my hair and makeup done by Berta for my first wedding anniversary. I showed her a look I wanted and Berta helped to personalise the look to suit me best. The makeup look was beautiful once finished. I don’t know to much about makeup but chatting with Berta was very helpful because of her knowledge of makeup. I will definitely be using this service again. Thanks a lot two both Uspaah and Berta.
Would recommend :)”
“Have been using Uspaah for a number of years now so have seen how the business and the app has evolved. It is very simple and easy to book a treatment using the app. All therapists are professional and I have never been disappointed with the treatments. It’s perfect if you need flexibility and prefer treatments in the privacy of your own home. Would highly recommend!”
Hi there, we're sorry to hear you had less than a perfect experience with our team. We have looked into the situation, and can confirm that our therapist did actually arrive at your location as we have GPS location tracking, as well as pictures of them being in front of the address of your booking. Our customer service team has tried to reach to try and resolve the situation. We remain at your service on 02071013534 or concierge@uspaah.com
“Uspaah saved my wedding day a few weeks ago, when i was canceled by make up artist less than 24 hours prior to the day, i called them and they allocated hair and make up artist straight away,Romina was on time, extremly careful and professional, i really liked the result, i felt beautiful, i will defenetely use the services again ,also
highly recommend
thank you uspaah”
“I had known about Uspaah but never used it before last Christmas when I bought a massage as a gift for my boss, used to massages and spa treatments. She booked a masseuse in and never stopped using Uspaah since. A few months on and she still thanks me, telling me she has had the best massages she can remember. What’s astonishing is that she had massages from different masseuses (female and male) and the level of professionalism - and punctuality - is outstanding. Bottom line: Uspaah has two new happy customers as I can’t wait to try a massage for myself after such feedback from a person whom I know being very fussy about her massages. Thank you!!”
“Terrible service and quality of the waxing product. I have been doing waxing for years and although my skin is sensitive the waxing services i received were always adapted and seamless. This time the quality was so terrible that we stopped the Hollywood waxing and focused somewhere else. Once she started the upper lip, again a disaster - part of my upper lip skin got removed. This is the first time it happens to me. An appropriate customer fairness and treatment would be a refund considering the circumstances.”
Posted 9 months ago
Hi there, we are so sorry to hear your treatment didn't go as expected. We've taken immediate steps to make sure this doesn't happen again, and a customer service has emailed you directly to resolve the matter.
“Great App.
Beauty and hair treatments at home.
Lovely staff. A pleasure to have in the house.
Especially convenient for early morning and evening appointments.
Nails and blow dry before work!”
“I tried a lot of mobile massage providers as I prefer my spa to be at home, but this was far better, the therapist I had was better trained and more experienced.”
Posted 1 year ago
Thank you very much, we're so happy you were pleased!
“What a fantastic service Laura my nail technician was an absolute dream she was on time and very professional she saved my nails after being in lock down my nail extensions were absolutely dreadful but Laura transformed them back to being beautiful totally impressed will be using your services again 👌👍😀”
Posted 1 year ago
Thank you very much, we’re so happy you we’re pleased 🤗
