USPAAH Reviews

4.87 Rating 121 Reviews

98 %

of reviewers recommend USPAAH

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Customer Service
Communication Channels	Live Chat, Email, Telephone

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Phone:

02071013534

Email:

concierge@uspaah.com

Location:

Michelin House 81 Fulham Road

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Uspaah's service is excellent! I booked a gel pedicure with Lucy who was so professional and fast. I was really happy with my pedicure and they still look perfect after 2 weeks!”

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Posted 1 month ago

“I had a massage by Narriman which was great. Super relaxing, she is very thoughtful and ensures the experience is perfect. The technic was great, she knew exactly was she was doing. The perfect end to my weekend.”

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Posted 3 months ago

“Excellent professional pedicure with Konstantina”

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Posted 3 months ago

“So happy to say that my first time booking with Uspaah was a nice experience. I had my hair and makeup done by Berta for my first wedding anniversary. I showed her a look I wanted and Berta helped to personalise the look to suit me best. The makeup look was beautiful once finished. I don’t know to much about makeup but chatting with Berta was very helpful because of her knowledge of makeup. I will definitely be using this service again. Thanks a lot two both Uspaah and Berta. Would recommend :)”

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Posted 3 months ago

“Have been using Uspaah for a number of years now so have seen how the business and the app has evolved. It is very simple and easy to book a treatment using the app. All therapists are professional and I have never been disappointed with the treatments. It’s perfect if you need flexibility and prefer treatments in the privacy of your own home. Would highly recommend!”

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Posted 4 months ago

“Great service”

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Posted 4 months ago

Hi there, we're sorry to hear you had less than a perfect experience with our team. We have looked into the situation, and can confirm that our therapist did actually arrive at your location as we have GPS location tracking, as well as pictures of them being in front of the address of your booking. Our customer service team has tried to reach to try and resolve the situation. We remain at your service on 02071013534 or concierge@uspaah.com

Posted 4 months ago

“Booked Francesco for a chair massage at home today and feel wonderful. Lovely man and great massage. Would highly recommend:)”

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Posted 5 months ago

“Uspaah saved my wedding day a few weeks ago, when i was canceled by make up artist less than 24 hours prior to the day, i called them and they allocated hair and make up artist straight away,Romina was on time, extremly careful and professional, i really liked the result, i felt beautiful, i will defenetely use the services again ,also highly recommend thank you uspaah”

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Posted 6 months ago

“Steven knew perfectly what he was doing. He listens and does at his best. I would really recommend his services. The massage was perfect!”

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Posted 7 months ago

“I am very pleased with my waxing from alisha today excellent service”

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Posted 7 months ago

“I had known about Uspaah but never used it before last Christmas when I bought a massage as a gift for my boss, used to massages and spa treatments. She booked a masseuse in and never stopped using Uspaah since. A few months on and she still thanks me, telling me she has had the best massages she can remember. What’s astonishing is that she had massages from different masseuses (female and male) and the level of professionalism - and punctuality - is outstanding. Bottom line: Uspaah has two new happy customers as I can’t wait to try a massage for myself after such feedback from a person whom I know being very fussy about her massages. Thank you!!”

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Posted 8 months ago

“USPAAH is best app for booking treatments at home easy and safe, I Had the best massage and will be booking again!”

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Posted 1 year ago

“Terrible service and quality of the waxing product. I have been doing waxing for years and although my skin is sensitive the waxing services i received were always adapted and seamless. This time the quality was so terrible that we stopped the Hollywood waxing and focused somewhere else. Once she started the upper lip, again a disaster - part of my upper lip skin got removed. This is the first time it happens to me. An appropriate customer fairness and treatment would be a refund considering the circumstances.”

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Posted 1 year ago

Hi there, we are so sorry to hear your treatment didn't go as expected. We've taken immediate steps to make sure this doesn't happen again, and a customer service has emailed you directly to resolve the matter.

Posted 1 year ago

“Booking confirmed Immediately. Therapist on time. Covid protocol followed. Very knowledgeable and a great treatment.”

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Posted 1 year ago

“Straight forward booking system, excellent communication throughout”

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Posted 1 year ago

“Uspaah staff are very friendly. Excellent Service!! :)”

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Posted 1 year ago

“Great application and website, easy to use and book. Very helpful and professional services when it comes to any general beauty treatment I desire.”

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Posted 1 year ago

“Great App. Beauty and hair treatments at home. Lovely staff. A pleasure to have in the house. Especially convenient for early morning and evening appointments. Nails and blow dry before work!”

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Posted 1 year ago

“I tried a lot of mobile massage providers as I prefer my spa to be at home, but this was far better, the therapist I had was better trained and more experienced.”

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Posted 1 year ago

Thank you very much, we're so happy you were pleased!

Posted 1 year ago

“Very profesional and friendly therapists.”

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Posted 1 year ago

USPAAH is rated 4.87 based on 121 reviews