use-IP Ltd Reviews

Name: use-IP Ltd
Address: 1st Floor Maritime House 178-180 Snargate Street, DOVER
Rating: 4.93

4.9 Rating 1,208 Reviews

99 %

of reviewers recommend use-IP Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,208 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

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use-IP Ltd 5 star review on 24th June 2025

Eric W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wealth of information available on the forum that was helpful in making my decision on what cameras/NVR to purchase. Helpful on chat and then good communication once order was placed. Would not hesitate to shop with use-IP again!”

Helpful Report

Posted 7 years ago

“Great products at a competitive price.”

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Posted 7 years ago

“Great advice , service and support in the supply and config of a hikvision 7608ni-k2 nvr and a 2CD2442FWD cube cam, as part of upgrading to an ip based cctv system. Both items arrived on time and are excellent pieces of kit. I was up and running within an hour of delivery. many thanks!”

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Posted 7 years ago

“Stress free return and friendly staff”

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Posted 7 years ago

“Asked Phil loads of questions as was looking at upgrading my CCTV. After a lot of questions I had my order ready , But I needed the order delivered on a certain day this was all taken care of, one quick email to them I got an email back from Gilly saying all sorted delivery will be on the day you requested. Their YouTube Channel was also very informative and I watched all the videos that had been put on there by Dan. They do have a Forum that I did try to join but I never got my activation email :(”

Helpful Report

Posted 7 years ago

“Excellent products, competitive prices; but the main reason I chose to buy from use-IP is their brilliant YouTube content, which has taught me so much, and definitely helped me to select the right product for my requirements.”

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Posted 7 years ago

“We have purchased several IP camera's from use-IP, they are extremely helpful, very fast with delivery and respond to any question we have, Darren - TYRE EXPRESS”

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Posted 7 years ago

“I have been researching CCTV systems for a long long time now, working out the pros and cons, and in the end i decided to go with IP cameras as they are easier to install and configure compared to a analogue system. use-IP has been a fantastic source of in-depth detail on all their products, the vast wealth of information per product, from specifications, recommendations, image gallery, documentation and the YouTube channel!! I found a lot of the jargon was broken down in their videos, i really never understood viewing angles until i watched the videos, thank you! I went for the Hikvision DS7608NII28P - NVR and the following cameras DS2CD2385FWDI2.8, DS2CD2385FWDI2.8, DS2CD2385FWDI4 & DS2CD2385FWDI6C - all work superbly! Well worth the investment.”

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Posted 7 years ago

“very fast delivery and very helpful when had a problem with registering camera online. Sorted out in no time! Great customer care! Buy from them next time! thank you”

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Posted 7 years ago

“Τhis purchase was exactly what we need Ιs functional and trustworthy We are happy and our work now is effective and efficient”

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Posted 8 years ago

“Excellent service, highly recommended. My camera arrived as specified and was well packaged. Would use again to purchase more cameras.”

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Posted 8 years ago

“Very Friendly and helpful customer service and CCTV knowledge. Will talk to you on the phone to find the right product for you!”

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Posted 8 years ago

“Good customer service , good information, on time delivery. Will keep buying from you”

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Posted 8 years ago

“Very happy to find this company by chance over the internet. Their prices proved competitive with the best, but most importantly for me as a private individual, installing for the first time in my house, they understood the technology and could additionally provide free ‘’technical support’’, if needed.”

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Posted 8 years ago

“Fantastic service from use-IP - first class advice, great products and quick delivery. Would definitely use again for future upgrades.”

Helpful Report

Posted 8 years ago

“The Sales Team were very helpful in my enquiry for Hikvision Mini Dome camera, and pointed me in the right direction for firmware upgrades for my existing Hikvision camera's”

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Posted 8 years ago

“Fantastic service, very helpful and knowledgeable people”

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Posted 8 years ago

“Great range of products, helpful service and quick delivery”

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Posted 8 years ago

“Good, fast performance. In-time delivery. Decent price for the items purchased.”

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Posted 8 years ago

“Great service, fast delivery and very informative website”

Helpful Report

Posted 8 years ago

use-IP Ltd is rated 4.9 based on 1,208 reviews