use-IP Ltd Reviews

Name: use-IP Ltd
Address: 1st Floor Maritime House 178-180 Snargate Street, DOVER
Rating: 4.93

4.9 Rating 1,219 Reviews

99 %

of reviewers recommend use-IP Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,219 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

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use-IP Ltd 5 star review on 24th June 2025

Eric W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery very good; Injector performance very good, no problem at all.”

Helpful Report

Posted 10 years ago

“Very helpful staff, I even had a call from the MD to make sure the purchase I was making was going to be the correct item for the job. He was also very knowledgeable about his products which is nice to see. We will be using them again if we have need of their type product again.”

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Posted 10 years ago

“EXcellent service as always from Phil and the Team @ use-IP. Cameras arrived quickly as always and at a good price.”

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Posted 10 years ago

“Great service, the product turned up earlier than expected and well packaged. All round great service and will use again.”

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Posted 10 years ago

“Always great service from Use IP, both before and after sale. It's worth using them just for the warranty repair/replacement service alone.”

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Posted 10 years ago

“After struggling to find a mini-bullet camera that was small enough and would suit our FTP requirements, i got in touch with Use-IP. Once i had explained what i was looking for, they happily offered to test several different cameras to find the right camera for me. Since then, the customer support has been incredible and look forward to dealing with them again very soon.”

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Posted 10 years ago

“I was looking for hikvision cameras but this manufacturer is not really present in germany. There are a few offers of some hikvision models under other brands, sometimes very expensive or not on stock. So i found the shop "use-ip" but i was rather sceptic with international shipping (costs and duration). But my concerns about this were baseless. I ordered a cam from the bestseller list on sunday. The paket was shipped on monday with tracking number and on wednesday i get the cam. No idea how to make it much better! Another good point is the design of the website. Very easy to find products, many pictures, all technical specs in a table. This makes comparing easy. Links to OEM datasheets and manuals are very helpful also. Negative critic: There are not much customer reviews. Thank you, greetings from germany. You'll get my next order in a few days :)”

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Posted 10 years ago

“Fantastic price and service. Absolutley no problems here and will most definatley be using these folks again for my CCTV needs.”

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Posted 10 years ago

“Will be recommending and using again”

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Posted 10 years ago

“Good service and products”

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Posted 10 years ago

“Ordered 1pm and it arrived the next day. Products (Hikvision dome and bracket) as described. Great service.”

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Posted 10 years ago

“This is my second order with use-IP and both times I have received a very fast delivery without any issues.”

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Posted 10 years ago

“Use-IP was a refreshing change - I had been trying to purchase HikVision IP cameras off Amazon and other more mainstream dealers without much success. The first attempt resulted in me receiving an unsupported device with Chinese firmware, the second resulted in a cancelled order as the dealer was unable to obtain stock (probably because the item I ordered had been discontinued - of which the dealer knew nothing). Use-IP have online chat support and their website and helped me find the right camera for my application. Use-IP demonstrated detailed knowledge of the HikVision equipment they sell, which was extremely helpful in making a purchase decision. HikVision cameras are inexpensive and solid, but the English language HikVision website provides little useful info - it makes a difference having a knowledgeable local dealer. The right camera was shipped to me quickly and for a reasonable price. I would always use them for future purchases of IP CCTV equipment.”

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Posted 10 years ago

“I contacted use-IP before placing my order - and received a very quick response via email. Delivery was fast - the goods arrived next day as promised, and were well packed. Overall an excellent service from start to finish.”

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Posted 10 years ago

“Always very helpful in understanding the best options for my CCTV requirements. I enjoy working with use-ip as I first get the questions answered I need and second see value for money. Thank you”

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Posted 10 years ago

“Fast delivery, easy installation. Very good technical support to solve a minor problem with updating the firmware on the cameras. Excellent product that is working well, viewable over internet to PC and on phone. Thanks very much..”

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Posted 10 years ago

“Excellent supplier, recommended. I will buy again”

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Posted 10 years ago

“A++++++++ :)”

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Posted 10 years ago

“Ordered 3MP Hikvision dome camera & junction box following online chat with Kieran which helped confirm choice of lens size and field of view. We already had a general idea of what we needed. The items were delivered quickly and safely in just a couple of days with standard shipping. Aftersales help by email has been knowledgeable and super quick - very happy I got this item from a specialist supplier rather than through the general marketplace. Will be going back to them later when we need to expand our home security.”

Helpful Report

Posted 10 years ago

“Great quality and speed of service. The 14 day buy-and-try offer is something I have not been able to find elsewhere. The range of brands and support on offer is very impressive too.”

Helpful Report

Posted 10 years ago

use-IP Ltd is rated 4.9 based on 1,219 reviews