use-IP Ltd Reviews

Name: use-IP Ltd
Address: 1st Floor Maritime House 178-180 Snargate Street, DOVER
Rating: 4.93

4.9 Rating 1,213 Reviews

99 %

of reviewers recommend use-IP Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,213 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

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use-IP Ltd 5 star review on 24th June 2025

Eric W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The support from this company is superb, I would recommend anyone to purchase from use-IP.”

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Posted 9 years ago

“Cant thank the team enough, The level of service was mega!”

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Posted 9 years ago

“I purchased an IP camera to test out my Synology Diskstation. The HIK Vision camera seems to be good enough quality and I can now view my camera via the Diskstation. I did have a technical issue, which I called in and had very good backup service from the tech department. A1, thanks.”

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Posted 9 years ago

“My local wholesaler stocked the model but not the lens size (12mm 2332 turret) and the usual other places I buy from showed them , I could pay for them then I'd get a message saying out of stock. UseIP had them in stock, for a competitive price even without having to sign up and jump through hoops to just to see how much, and even though I left it at free delivery it came on a next day courier. It also worked, which is a bonus :) Wouldn't hesitate to use again.”

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Posted 9 years ago

“I've used this company for all my CCTV needs over the last few years and as well as good products at competitive prices their customer service is absolutely outstanding! These guys are highly recommended.”

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Posted 9 years ago

“Excellent service starting wiht a pre sales phone call to get advice on which product would suit our needs, followed by fast delivery and communication and then a very helpful post sales call to help set it all up... Thank you. Highly recommended”

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Posted 9 years ago

“Excellent service - quick to respond to a question which resulted in a late purchase, but was delivered the next day as promised - what more can you ask for. Will definitely use again for my CCTV needs. Thank you!”

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Posted 9 years ago

“Excellent service, quick replies and fast shipping. What's not to like?”

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Posted 9 years ago

“I purchased a DS-2DE7174-A to install in a remote lambing shed with a wireless bridge link. I phoned to discuss my options and wanting to add audio at the site. They were very helpful and the delivery was very fast. The only problem now is that my neighbours also want one!! Would use again and probably will in the future.”

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Posted 9 years ago

“I have been thoroughly impressed by use-IP, a company I had not heard of but that was recommended by a friend. The camera itself (Hikvision 3MP bullet) is better than I had expected and the advice and delivery first class. I will be buying from them again as I increase the number of cameras I use.”

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Posted 9 years ago

“Our second recent purchase, we're building a new CCTV system using HikVision cameras and a HikVision NVR. Top marks for these guys in providing good advice via email/phone, allowed us to pick products that work together nicely, and even pointed out some cameras on discount that we could use! Will continue to purchase from Use-IP in future.”

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Posted 9 years ago

“Excellent customer service, fast delivery.”

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Posted 9 years ago

“Very good. Website easy to use and found exactly what I wanted and at good prices. Packaging and delivery both very good and fast. Wouldn't hesitate to use them again.”

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Posted 9 years ago

“The hikvision 4mp dome and bullet cameras I purchased were received promptly. They are good cameras providing a good image during the day. The bullet camera has a better ir vision than the dome. The cameras are about 200m away and connected via cat5e cable with midspan Poe units and Poe extenders. They were easily picked up by the hikvision Nvr. I had two other cameras purchased from use-ip nearly two years ago and I had the settings incorrectly set and they provided great support to sort them out recently.”

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Posted 9 years ago

“Delivery very good; Injector performance very good, no problem at all.”

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Posted 9 years ago

“Very helpful staff, I even had a call from the MD to make sure the purchase I was making was going to be the correct item for the job. He was also very knowledgeable about his products which is nice to see. We will be using them again if we have need of their type product again.”

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Posted 9 years ago

“EXcellent service as always from Phil and the Team @ use-IP. Cameras arrived quickly as always and at a good price.”

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Posted 9 years ago

“Great service, the product turned up earlier than expected and well packaged. All round great service and will use again.”

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Posted 9 years ago

“Always great service from Use IP, both before and after sale. It's worth using them just for the warranty repair/replacement service alone.”

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Posted 9 years ago

“After struggling to find a mini-bullet camera that was small enough and would suit our FTP requirements, i got in touch with Use-IP. Once i had explained what i was looking for, they happily offered to test several different cameras to find the right camera for me. Since then, the customer support has been incredible and look forward to dealing with them again very soon.”

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Posted 9 years ago

use-IP Ltd is rated 4.9 based on 1,213 reviews