“Gorgeous products that smell great! I was given a Radiance gift set for Christmas and it left my skin feeling so good! I decided to take the websites quiz to order some products that we're tailored to my skin type- I bought the sandalwood and botanics cleanser, toner and moisturizers...unfortunately after a couple of days my skin decided they weren't the products for me. I'm disappointed (not with the products, but with my skins reaction), as they are so nice... I will try the Radiance range again in the future however as the products in the gift set left my skin feeling and smelling amazing! I'd recommend the gift set as a starter pack to anyone who wants to try out the products before ordering the full size! On a separate note, delivery was very speedy from the time I ordered, the website was easy to navigate and order through, and the product range is well priced!”
“The products I bought are great but the customer service process was protracted and delayed which almost put me off ordering. I emailed, no reply and phoned twice which was answered by a call centre. Both times they said they would leave a message for someone to call me back Finally when you got back to me after the second phone call all was fine.”
Posted 3 years ago
Hi Bernadette, we are sorry to hear about the issues you faced with getting in touch. This is not usually the case and we are sorry that this was your experience. We shall investigate this further as it is not the type of service we like to provide.
“I love the texture and feel of this face wash. It does a great job at taking all my makeup off. It smells gorgeous but my only criticism would be that it is maybe a little too scented. Otherwise it's perfect”