Urban Veda Reviews

Name: Urban Veda
Address: Ayurveda Wellness Ltd, Unit E, Cobbold Estate, London
Rating: 4.70

4.7 Rating 228 Reviews

93 %

of reviewers recommend Urban Veda

4.7

Based on 228 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

02084590909

Email:

info@urbanveda.com

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Urban Veda 5 star review on 3rd January 2024

Anonymous

Urban Veda 5 star review on 15th April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service was excellent - communication helpful and personable. Unfortunately, I don't think the body moisturiser suits my skin as it seems a bit spotty (not a normal issue) after using for a week but I will see if this improves.”

Helpful Report

Posted 8 months ago

Hi there Michala, thank you so much for the kind words about our service! Shoot us an email at hello@urbanveda.com and we can help you find a body lotion more suitable for your skin type ◡̈

Posted 8 months ago

“I discovered these products by chance when I was looking for ayurvedic cosmetics and loved all I've received and used so far: facial wash, hydrating wash, cream - they all smell amazing and leave my skin fresh without it glance too much. The ordering process and delivery were super fast and the products arrived in a paper environment-friendly paper package with some samples inside. But I must say the import duty to deliver it to countries outside of the UK (I had it delivered to Asia and the EU) is just too much - it comes to 30-50% more on top of the invoiced price, which is too much for me and sadly won't be ordering again. If you manage to have the products available in stores in the EU countries and/or other major markets, that would be great.”

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Posted 2 years ago

“Thanks good for my Sensitive face😘”

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Posted 2 years ago

“The customer service is impeccable. I received my order in 2 days. I'm still using the products so will do a product review soon. The oil and moisturiser feels and smells amazing.”

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Posted 2 years ago

“New to Urban Veda’s products but very happy with them so far, beautifully fresh scented and leaves my skin feeling wonderful, thank you x”

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Posted 3 years ago

“Beautiful scents -lovely to wear”

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Posted 5 years ago

“Gorgeous products that smell great! I was given a Radiance gift set for Christmas and it left my skin feeling so good! I decided to take the websites quiz to order some products that we're tailored to my skin type- I bought the sandalwood and botanics cleanser, toner and moisturizers...unfortunately after a couple of days my skin decided they weren't the products for me. I'm disappointed (not with the products, but with my skins reaction), as they are so nice... I will try the Radiance range again in the future however as the products in the gift set left my skin feeling and smelling amazing! I'd recommend the gift set as a starter pack to anyone who wants to try out the products before ordering the full size! On a separate note, delivery was very speedy from the time I ordered, the website was easy to navigate and order through, and the product range is well priced!”

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Posted 5 years ago

“Great products. However, I was slightly disappointed that there were no samples in my £100 order box!”

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Posted 6 years ago

“The products I bought are great but the customer service process was protracted and delayed which almost put me off ordering. I emailed, no reply and phoned twice which was answered by a call centre. Both times they said they would leave a message for someone to call me back Finally when you got back to me after the second phone call all was fine.”

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Posted 6 years ago

Hi Bernadette, we are sorry to hear about the issues you faced with getting in touch. This is not usually the case and we are sorry that this was your experience. We shall investigate this further as it is not the type of service we like to provide.

Posted 6 years ago

“It helps clear my rosacea”

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Posted 6 years ago

That is fantastic news! Which products are you using? Best wishes, Urban Veda Team

Posted 6 years ago

“I love the texture and feel of this face wash. It does a great job at taking all my makeup off. It smells gorgeous but my only criticism would be that it is maybe a little too scented. Otherwise it's perfect”

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Posted 6 years ago

“My skin seems well nourished and unblemished since using it”

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Posted 6 years ago

“Lovely smelling product. Good service.”

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Posted 7 years ago

Urban Veda is rated 4.7 based on 228 reviews