Urban Veda Reviews

Name: Urban Veda
Address: Ayurveda Wellness Ltd, Unit E, Cobbold Estate, Ayurveda Wellness Ltd, Unit E, Cobbold Estate, London
Rating: 4.72

4.7 Rating 313 Reviews

94 %

of reviewers recommend Urban Veda

4.7

Based on 313 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

02084590909

Email:

info@urbanveda.com

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Urban Veda 5 star review on 3rd January 2024

Anonymous

Urban Veda 5 star review on 15th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My 11-year-old daughter absolutely loves the Urban Veda products! We care to support brands that care about the earth and Urban Veda definitely ticks the box. Also, who wants to use chemicals or nasties on beautiful young skin? Happy to have found products that are natural and highly effective. 🌿”

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Posted 3 years ago

Hey Diani, loving this little video! Thank you so much for all your support; we take great pride in making natural, safe products that are kind to the skin and the earth!

Posted 1 year ago

“I purchased the face wash and oil in the Radiance range as I have very dry skin. Both really helped to hydrate my skin. I am so glad I tried these and can’t wait to try the rest of the products in the range! It was great to receive the samples :)”

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Posted 3 years ago

“Recently started using the Purifying Range and my skin couldn't be happier, I no longer feel the need to wear foundation to cover up. My skin can finally breathe, and I would definitely recommend Urban Veda to anyone who struggles to use products containing chemical ingredients.”

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Posted 3 years ago

“The customer service is impeccable. I received my order in 2 days. I'm still using the products so will do a product review soon. The oil and moisturiser feels and smells amazing.”

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Posted 3 years ago

“Prompt service, I appreciated the inclusion of a few sample sachets to test out products, the cleanser I ordered left my skin clean and did not dry it out.”

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Posted 3 years ago

“Your products are amazing!! Within a week I have noticed a difference in my skin and am so pleased that I have started using this wonderful range!”

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Posted 3 years ago

“Incredible fast delivery from the South African depo Loving how my skin feels ❤️”

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Posted 3 years ago

“Great service and products 💜 quick delivery outside UK in just 5 days.”

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Posted 3 years ago

“Beware- a number of people have said their reviews have been deleted. This company deleted my comment on Instagram asking them to contact me. How unprofessional is this? What have you got to hide? Dishonesty by a company is worrying. If this is how they conduct business what else are you being dishonest about? Should your products be trusted? Will not be giving them my custom anymore and will tell others not to either.”

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Posted 4 years ago

Dear Anonymous, We think that this review has come from the same person as the other one. Please note, we do not delete reviews or comments, however on one occasion we flagged a negative, false and untrue review to reviews.com who assessed it, and it was their decision to remove a review given it contained unfair, false and derogatory statements. We feel we always try to help our customers as much as possible. Thank you

Posted 3 years ago

“They deleted my review. That is just NOT DONE! Please exercise caution whilst dealing with these hoodlums.”

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Posted 4 years ago

Dear K, as we previously explained in our emails with you, our website repeatedly highlights the additional customs charges (unfortunately due to Brexit and out of our control), for international orders - as do our T&C's, again during check-out, and in the email order confirmations a customer receives - where we even have introduced an additional option to cancel the order as a result of the customs' charges as a last resort. We would never delete negative reviews, however, in this instance your negative review contained false claims such as us purposefully hiding these charges from you and that we only updated our website after your order. We flagged your review to reviews.com who assessed the case, and it was ultimately their decision to remove your review given it contained unfair and false statements. We do not remove reviews as a matter of course so we will leave this last one up, however please be aware we feel we have tried to help you as much as possible on this and are also frustrated by the customs' charges. Wishing you well.

Posted 3 years ago

“I absolutely adore the “Sandalwood & Botanics” range. The smell reminds me of being in a spa with the aroma of the oils that they use. I use most of the products in that range. I will definitely continue to buy more.”

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Posted 4 years ago

“New to Urban Veda’s products but very happy with them so far, beautifully fresh scented and leaves my skin feeling wonderful, thank you x”

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Posted 4 years ago

“I bought the purifying face wash for my acne prone skin (yes, even in my 30s!) and radiance day cream, I haven't had a breakout in the past few weeks and honestly can say my skin has never felt softer. The day cream is also the best I've ever used - moisturisers usually make my face greasy but this feels really velvety and light and you only need to use a tiny bit to cover your whole face. Love it and would highly recommend, have already bought as Christmas gifts for mum, sister-in-law and besties.”

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Posted 4 years ago

“Absolutely fantastic brand I love whole ethos and history behind the brand also my skin has never looked so good will definitely recommend this brand to everyone thank you urban veda”

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Posted 4 years ago

“I ordered online in October and my card was charged. 12 days later I enquired about an expected delivery date because I hadn't received anything. I received no response. I emailed a few times again. I received no reply to those emails either. I have had to ask my credit card company to recharge Urban Veda. I'm at the furthest end of the dissatisfied scale regarding Urban Veda.”

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Posted 4 years ago

Hi Sinead, It was such an unfortunate problem due to the COVID lockdown in Ireland, we were really apologetic about the lockdown disrupting our Irish website which caused such a delay in your order getting to you. You and I spoke about this at the time and we realised this was our Irish website and not our UK site. I put you in touch with our account manager who is responsible for our Irish distributor who was able to help you at the time in placing your replacement order. I hope you enjoyed your products when they arrived! Kind regards, Mia

Posted 3 years ago

“Superb products - my skin feels wonderful!! Love the smell, texture and natural ingredients. Have referred friends and family to the range. Will be an ongoing customer.”

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Posted 4 years ago

“Fast efficient delivery nice to get a few samples too”

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Posted 4 years ago

“Very good quality and a lovely gift for anyone. Also good price range.”

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Posted 4 years ago

“I love this company and the products they make. My mature skin loves them and my “young” acne is improved a ton since i started using their products. Try them! You won’t be disappointed!”

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Posted 4 years ago

“I love Urban Veda products because they are pure, effective and smell heavenly. I have used them for some time now and my 75year old skin has never looked better. I use Reviving day and night cream and Reviving Hydrating Toner, which does exactly what it says. The service is excellent and swift. Can't recommend highly enough, as worth every penny.”

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Posted 5 years ago

Urban Veda is rated 4.7 based on 313 reviews