Urban Rider Reviews

Name: Urban Rider
Address: 51 New Kings Road, London, London
Rating: 4.86

4.9 Rating 989 Reviews

97 %

of reviewers recommend Urban Rider

4.9

Based on 989 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0207 736 3811

Email:

info@urbanrider.co.uk

Location:

51 New Kings Road,
London
London
SW6 4SE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a Belstaff Tourist Trophy Jacket some months back. Overall, I can highly recommend Urban Rider as both the jacket and service were of top quality. The jacket arrived two days after placing the order and the transaction, from start to finish, was flawless.I look forward to doing business with these guys again. Thank you”

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Posted 11 years ago

“I find this item very hard to review as it's a preorder item and I still have no idea on the dispatch date. I do appreciate the partial refund that was done on good faith though. Urban rider is generally a great company to deal with and I look forward to receiving my Bell Bullit, hopefully in the near future.”

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Posted 11 years ago

“That gear shift toe protector has been on of my best buys. Easy to fit. Had to batter is a bit to get the rigidity out of it.. Harley square toe riding boot. But have noticed how much it has saved my boot”

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Posted 11 years ago

“These guys were great in resolving some weird US Customs stuff that came about from ordering my Tucano Urbano helmet while in Italy, and shipping it home to the US. Great service - they kept in touch while we worked through some crazy documentation issues. At the end, I have the coolest scooter helmet in town. Everyone's asking where to get one - I'm sending them straight to Urban Rider.”

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Posted 11 years ago

“Helmet is really good quality - 5 star Shipping took me 3 weeks - 3 star Customer service - 5 star. Overall satisfied.”

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Posted 11 years ago

“Fantastic communication throughout order process. Very happy with service and product”

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Posted 11 years ago

“Excellent choice of products and service, received my order in a few days,would defiantly use this site again”

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Posted 11 years ago

“I phoned the shop as I liked the look of the brown one, which they very kindly ordered in specifically. Great looking jacket, inconspicuous armour so I wear it as a regular jacket even when not using the bike. Two positions for the sleeve popper, lets air in when its hot, and keeps it out when its cold. Well pleased.”

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Posted 11 years ago

“easy to order, great and quick response to queries - would order from again - fantastic”

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Posted 11 years ago

“A pleasure to buy from kept informed each step of the purchase and delivery process. Would recommend and be happy to return”

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Posted 11 years ago

“Great service less than 24hrs from order to receipt !! and excellent help from the store staff over the phone”

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Posted 11 years ago

“Great service as always and posted quickly xx”

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Posted 11 years ago

“Very pleased with the helmet, look forward to future purchases. Great to deal with.”

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Posted 11 years ago

“I am extremely pleased with the jacket, an excellent fit and the service was brilliant.”

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Posted 11 years ago

“This is the second time I have purchased from Urban Rider for delivery to Singapore. They provide the best products, fantastic service and keep you fully informed of your shipment. I highly recommend Urban Rider, they remove all risk associated with making internet purchases for international deliveries. Derek Kane”

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Posted 11 years ago

“Sometimes mistakes happen, but what separates Great Companies from the rest, is their reaction & management when they occur. Urban Rider delivers exemplary service. Big thanks to Edward for outstanding support with an incorrect shipment to Singapore (mis marked box, not Urban Rider's fault). I highly recommend Urban Rider for the very best bike gear available, in fact I ordered an additional helmet the following week. Cheers, Derek Kane”

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Posted 11 years ago

“Very satisfied with the gloves. Perfect fit, thin and comfortable. The size guide seems correct. And the package arrived ater three days.”

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Posted 11 years ago

“I ordered The RSD jacket on wednesday and I recieved it on friday! This is a perfect service! You must know that I live in Belgium!”

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Posted 11 years ago

“Great jean. Despite the armour, they feel comfortable and much like any other jean. They also feel really good quality. Sizing is spot on, though they are quite long which is not a problem if you turn them up. I have mine paired with a Belsatff classic trophy jacket. Service by Urban Rider was great.”

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Posted 11 years ago

“Great helmet and good service! Had a small delay but everything was well informed.”

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Posted 12 years ago

Urban Rider is rated 4.9 based on 989 reviews