Urban Rider Reviews

Name: Urban Rider
Address: 51 New Kings Road, London, London
Rating: 4.86

4.9 Rating 1,095 Reviews

97 %

of reviewers recommend Urban Rider

4.9

Based on 1,095 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 736 3811

Email:

info@urbanrider.co.uk

Location:

51 New Kings Road,
London
London
SW6 4SE

Urban Rider 5 star review on 8th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with jacket, good fit and well made. Very helpful staff at urban rider and quick delivery. THANKS”

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Posted 10 years ago

“Excellent product, great Urban Rider service!!”

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Posted 10 years ago

“Now that I'm 50 I don't have to worry about what things look like or what other people will think of my choices. I wish I had known about these Termoscuds years ago,(if they were indeed around) because they are a revaluation, no more getting in and out of water proof trousers, and no more cold legs. My only concern prior to fitting the cover was, would I be able to get my foot down without toppling over, the answer is yes with no problems, if you're considering buying one then go ahead and take the plunge you won't regret it. And on the plus side mpg is up and mph is also up because of the streamlining that it gives you.”

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Posted 10 years ago

“Great boot - exactly as described. Super fast delivery and even the option to have them delivered to a local shop because we were at work. Great service - thanks Team UR.”

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Posted 10 years ago

“My wife ordered a jacket, shoulder and elbow armour. There was a long delay with the delivery spoke to Andrew twice on the phone and could not be more apologetic. He offered us discount on the order and when arrived there was a neck warmer as a gift. Could not be more happy with the service. Many thanks”

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Posted 10 years ago

“Fast and easy.”

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Posted 10 years ago

“Great product good service”

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Posted 10 years ago

“Another great garment from belstaff.True fit on size comfort .Looks good feels good .”

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Posted 10 years ago

“After much deliberation I finally ordered my jacket on line from Urban Rider. I called the store direct from Australia to confirm fit and sizing. I finally decided to go with the XL. I'm glad I did as the jacket fits perfectly. For reference I'm 178cm, 82 kgs, chest is 104cm, 35" in waist. Be aware that this jacket is a slightly slimmer fit, IMHO going down to a large would have been too tight, especially if you plan to wear the inner liner and some layers in the colder months, also worth noting that the arms are tight and the extra arm liner is not removable. The jacket itself is of great quality and heavier than expected. As other reviews have stated the armour is easily removed allowing the jacket to be worn more casually. Finally, big thanks to Urban Rider, great over the phone service and the free delivery is amazing. Seriously, ordered 8.30 pm Friday night, delivered to my front door in Australia 11.30 am Tuesday morning.”

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Posted 10 years ago

“Nice bunch of helpful tips. Keep on.”

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Posted 10 years ago

“Really good level of service (answered my many questions), and received the order without any trouble or delay.”

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Posted 10 years ago

“Love this shop!! Staff is ultra helpfull and just looks amazing! Great experience!!”

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Posted 10 years ago

“Very happy with the crash helmet cushion, it's a good size and delivery was good too”

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Posted 10 years ago

“Excellent service and excellent product. Quick turnaround of order and regular updates on order progress.”

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Posted 10 years ago

“Exceptional customer service”

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Posted 10 years ago

“Fantastic service, absolutely hassle free. Gloves arrived at lightning speed, will definitely be ordering from you again. Thank you!”

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Posted 10 years ago

“Slow delivery”

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Posted 10 years ago

“Fast delivery and Urban Rider Sent an unexpected gift with the item. Very satisfied!”

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Posted 10 years ago

“Item out of stock but was kept informed. Speedy delivery once available and great product.”

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Posted 10 years ago

“The boots are well made of quality material. They fit true to size and look great. I received them really quickly (6 days to Australia) and couldnâ€°ØºÚ¾t be happier, Cheers!”

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Posted 10 years ago

Urban Rider is rated 4.9 based on 1,095 reviews